北都汽車股份有限公司 - Section 2

The complaint was completely unresponsive for a week ... Zhuang Xiaowei's company ???

The service lady is attentive, but the hospitality of the reception does not seem so dedicated and empathetic (arrogant)

The business office is unprofessional No response to the head office Never buy a Toyota car again!

Commissioner Xu of Nangang Beidu Maintenance Factory has a very bad tone. Asking questions and answering impatiently has been rushing to talk, can't you speak well? The first complaint in life was sent to Nangang and Beidu

Two weeks ago, when I went into the showroom to look at the car, I swayed for more than ten minutes without anyone paying attention to me. Of course, in the end, I look for other businesses to buy a car. Two weeks later, I entered the Nangang Service Factory again. The receptionist only said to make an appointment. I said, please help me to make an appointment. It seems that morning... Then, no one cares about me... I want to show the vehicle breakdown to the receptionist. She said that she was only on duty... Using the radio to call for a long time, no one came! It turns out that this is what a Japanese company's service is like?

Good service, just change a bulb and wait for an hour, not efficient

car to maintain Sit in the waiting area for a while Miss wants me to go and ask for coffee standing there stupidly...

Ah, your customer service phone is plastic? I can't even answer and waste my phone bill Buy a car with you in Beidu in January The old-for-new government depreciation told me 50,000 yuan It will come down in half a month to a month How many months is it now? After waiting for a month, ask the business manager Tell me it's almost a week or two and it's mid-February After a while, I'm asking again at the end of February And told me it's coming soon, it's like a week or two After that, I waited until mid-March and called again to ask. At this time, you told me that because your head office handled it The window lady in the trade-in department has resigned. Therefore, my data was not sent at all. Make me wait a week or two... This time, after a few days of urging, the old one will be replaced with a new 50,000 yuan extra. Scrap car recycling 1000 yuan to be credited I found out the car was scrapped afterwards I didn't even pay for scrap iron. Call me for business before they turn me over Scrap iron fee is 8000 yuan Until now it's the end of March, 50,000 still haven't seen it Company customer service does not answer the phone Is your service quality like this? Scrap 8000 I didn't ask if it was pocketed by the business itself. Do I think that the first-time car owner doesn't understand anything?