台灣飛利浦股份有限公司 - Nangang District

I advise you not to buy Philips products in the future! I bought a set of HR3556 conditioning juicer last year, and I called the parts group to buy a set of portable cups for 1,000 yuan between August and September this year. After receiving the goods, they couldn't install it at all due to the difference in size. After contacting the base I originally bought and sending a set, it was completely unsuitable. Finally, I contacted the company but said on the phone that they had tried to install it on the base in the company. But I bought it at the sogo counter. That batch of goods could not be installed with the portable cup components of their current production size, and finally could only be returned. Yesterday I called to buy the portable cup + inner rubber ring pad, but I also found the rubber ring and the thickness of the rubber ring inner pad I bought at sogo. It is obviously much worse and becomes very thin. I don't know if there will be water leakage problems after using it for a long time? So in other words, the experience of buying a Philips juice conditioner is a summary. If the parts are damaged and need to be purchased in the future, there will be a problem that the size of the parts and the original purchase size cannot be installed and used. The group cannot be used! Moreover, the product quality is obviously different!

This comment is only after you have contacted your company’s amazing customer service and got the most horrifying experience. Now I pretend to post a standard response under my comment and ask me to leave my contact information so that I can be accepted by your customer service. Is the staff angry at once? I would like to advise Taiwanese Philips not to just ask robots to leave messages on the Internet and pretend that it values ​​the rights and interests of customers. It is another face to face to treat customers on the phone in private. Please check out the articles shared by many consumers on your company's products and after-sales service attitudes on the Internet, you are great! I'm so scared!

I bought a 43-inch LED TV. The warranty period is less than 3 years. The panel is broken and there is no image. I just read other customer reviews and have exactly the same problem. After the technician came to confirm, I asked for repair and waited 10 days. Call customer service to inquire. They all say to wait for the parts, are the parts transferred from the Dutch headquarters? How long do you have to wait? Does the company think we can buy a TV or not to watch it? If the quality is not good, and even the service and maintenance cannot be completed in time to make up for the deficiency, then what competitiveness is there to do business? !

The original warranty period for the purchase of a Philips 43-inch TV is three years, This year is almost half a year ago, and there are a few horizontal lines on the screen Invite someone to repair it, and replace it with a new one without even repairing it But it took less than three months for this new one, and the whole screen went black. I can't even watch it... Respond to the customer service, only to keep saying that the warranty will cost the maintenance The repair cost was quoted at $10000 at the beginning...It's really too much After communicating back and forth, I can only slightly reduce the amount, and I can't feel the quality and sincerity of the big factory at all, and I will not repurchase in the future.

I bought a Philips 50-inch TV and it broke 3 times in 4 years. The same problem every time. There is a sound in the black frequency, and then the maintenance is slow.