彰新洗衣店 - Wenshan District

Boss Laundry Professional ?

The proprietress is very polite, there is a set of clothes management

This is super bad. The basic use of the poor can not describe this store. Sending a wash says that the first payment is not billed. Say the phone number. It is impossible to say this when you pick up the money again. Really blackhearted laundry

Professional technology, friendly service, long time to open, it is not easy to accumulate for many years. The number will be written on the label, which is a problem. If you mind, please tell them first.

The purpose of delivering laundry is to be clean from the inside out. As a result, the store’s furniture is marked on the washing label without the customer’s consent. The clothes are semi-transparent, and you can see the mark written on the washing label from the outside... super dumb! Just write the washing label, and write the other one directly inside the clothes...what about it! Super disrespect for guest's clothes!

I share my own experience here. If it happens to be someone who will look for a laundry after review, you can refer to my personal experience. The experience this time made me feel very angry and unhappy! Because of this experience, I really refuse to send my clothes here for washing in the future. I sent my favorite and very precious dresses and clothes to be washed here, but I didn't expect it to be a dumbfounding result. (1) I gave three dresses, a top, and two coats. I just went home to check one of the dresses, and found that there were two small black spots on it and the dirt was not washed off at all (the picture is proof) and because The dress is off-white, and the dirt is actually very obvious, but I thought that maybe it was oil stains or other very difficult to clean liquids, etc. I don’t blame the store first, but I also tried to slowly scrub both with soap Black spots, wow! Surprising things are coming! The dirt is only washed away because I scrubbed it with soap! It’s still clean, and I can’t even find the original dirty place (the picture shows it), which makes me feel angry. The store has collected the money, shouldn’t it show the most professional and attentive service results? ? May I ask how is this going? It really makes people think that money was spent wrongly. Since the other two dresses are both dark, I don’t want to check it at all! For a store that won’t notice the black stains on an off-white dress, I will never come here again next time. This time I spent more than one thousand yuan, which is really an experience. (2) I sent a total of six clothes for washing, so I brought a very large, very sturdy paper bag to wash it, but just went to get the clothes, I didn’t expect the lady boss to give me clothes directly on the hanger, I asked Where is the paper bag I packed? She even said that she didn't keep or will not keep paper bags. She also complained that there are too many paper bags every day, so she would directly take them for recycling! I was really dumbfounded when I heard this answer. If it wasn't for me to drive or ride a bicycle today, would I just leave with six clothes? Then the proprietress continued to complain that some customers had reported that the paper bag was thrown away, and that it was a famous brand, etc... I thought to myself, more than one or two guests have reflected on you! Why throw away the guest's paper bag? Paper bags are not expensive things, but I think that if your practice is always to throw away the original bags of the guests, it is polite to inform the guests when they deliver them, and they will not let the guests go to get the clothes empty-handed! Really dumbfounded! Then the proprietress said with a smile, she said to the customer before, "Okay! I will keep any paper bags for you in the future! I have so many paper bags here!" (The question is not what paper bags are it? You should tell first Guests, because most people think that when they go to get the clothes, they will keep the original bag and return it. If not, at least they should put it in a bag!) ★Additional follow-up: I also called the store. It happened to be the lady boss who answered and told her that there was a piece of clothing that was obviously not cleaned. She actually replied to me "Oh~ because that piece is lace with holes, so it’s not hot. I didn't find it." This statement is really suspicious, isn't it necessary to check after washing? Will it make me suspect that there is laundry? Then she also told me, please send me back and wash her again. I also said directly, I thought it was serious oil stains at first, but I scrubbed it to see if it was washed off, and the clothes were already washed. The lady boss actually replied to me "Oh! Your clothes are already washed! That's all right! Just wash your clothes!" ? ? ? ? ? ? ? ? Really dumbfounded! The lady boss did not apologize during the whole process! I am really sorry and no apology! I also said that I can handle it myself! Then she also said directly that she would not compensate me for this refund because I washed the clothes myself! (How can such an attitude be worthy of consumers? It is the store's responsibility to wash the clothes) Then the most dumbfounded! She began to mention the paper bag, accusing me of not telling her to keep the paper bag first. If she told her, she would record it and keep it. I should pay more attention to it and remind her. ? ? ? ? ? ? I was really angry when I heard this! Come on fire! I told her directly that I didn’t know that the store’s practice was to uniformly recycle the paper bags brought by customers. If so, it should be the store’s telling the consumer, that is, me! Instead of me reminding! The proprietress also retorted, "Ah, we usually recycle it!" I replied, "That's what you do, you think so! But what I think will be kept. You have to tell me first! How can I take it home without a bag? ??" Then the lady boss continued to hit the wall and talked about the paper bag...it was completely obscuring the point that the clothes were not clean, the attitude was really terrible! The tone is bad enough! Louder than the guests! Later, I couldn't stand it and said directly, "Paper bags are really trivial! The important thing is that you didn't wash my clothes clean!" She was quiet! But it's the same if you bite so hard that you won't be refunded! In the end, she said very strongly that she would go to the laundry next time and tell her that she discounted a little money. I think the lady boss herself understands it! I can't go back again! Even a piece of clothing can't be washed clean. Who dares to go back, I won't go again for any discount! Dumbfounded! This experience completely made me feel unprofessional and poor attitude. Apart from never patronizing it again, I will also give you your reference! I think that everyone said that the proprietress was very polite. When I went to send the laundry, it was really as good as everyone said. but! When you encounter problems, especially the store’s own problems, come and see if her attitude is good! No comment!