123泰國深度旅遊網(海邦旅行社)

The travel agency of super super thunder does not recommend it very much! This 5 days and 4 nights customized itinerary is completely thunderous! When planning the itinerary in advance, the travel agency said that because it is a customized itinerary, the cost will be relatively high. The group fee for 5 days and 4 nights is more than 25,000 (excluding visas and tips), but after the actual trip, it will be out almost every day! I can't feel the professional and caring service that customization should have. Day1: First: The transportation requirements on the island were changed from chartered cars to motorcycles. We didn't ask us whether we would ride a bicycle beforehand. Later, because there were not enough people who could ride bicycles, we changed to taxis as a means of transportation. Second: On the same day, it was informed that because the original hotel was not open for three-person rooms or extra beds during the Songkran Festival, the hotel was changed to another hotel. The changed hotel did not have a hairdryer or elevator, so you had to carry your suitcase to the third floor. And the point is that when the changed hotel was checked in, it was obviously 11 group guests but only 10 people were registered. The room still had one bed missing, so one of our group members could only sleep on the sofa! The above two itinerary changes have not been notified in advance (we still contact the travel agency a few days before departure)! Day2: First: Originally scheduled free activities in the morning, the travel agency informed that you can participate in water activities such as snorkeling at your own expense, but because the changed hotel does not include breakfast, the tour guide took us to the market rice noodle soup. After eating, we took the boat back to Bangkok. There was no time left for free activities, and he didn't even go to the beach. Second: Every time I get off the bus, regardless of eating, massage, or shopping, the tour guide calls the car very slowly, making us a group of people wait stupidly, and we are late when watching the show schedule, so we didn't see the opening. Third: At lunch, after we got off the bus, we informed the restaurant that it was not open during the Songkran Festival, and then took us to a place that looked like another restaurant in front, but told us it was the same. Day3: When I went to the restaurant, the tour guide and the driver got lost. After driving around for about half an hour, they went back to the same place and told us that the restaurant is actually here. After complaining to the travel agency, the owner of the travel agency retorted. If we are from Taipei, then he just talked about a place in Xinyi District, do we all know? The problem is, boss, you have to collect money. Since it is your job, shouldn’t you do your homework, check where the restaurant is, and how to take the route? Day5: The tour guide is late at the agreed time in the morning. I don’t know if the restaurant is open, the restaurant is not open, I can’t find the way, and claiming to be a “deep” tourism in Thailand? I just find it very ironic and ridiculous. The whole journey was full of fire, and after reporting to the travel agency, the tour guide, the travel agency owner, and the Taiwan Service Department have been peddling each other and rationalizing their mistakes. The handling attitude is completely unsatisfactory. When we left a negative comment on the fan page of the travel agency after we came back, the boss did not apologize at all. He just kept lying and quibbling, and even discredited consumers as malicious poems in the industry. I asked all my relatives and friends around me, and everyone said that I have never encountered such a bad travel agency!