鎮瀧通信有限公司 - Ren’ai District
4.5/5
★
基於 8 評論
Contact 鎮瀧通信有限公司
地址 : | 200, Taiwan, Keelung City, Ren’ai District, Aisan Rd, 43號鎮瀧通信有限公司 |
電話 : | 📞 +88 |
分類: |
手機店
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城市 : | Aisan Rd |
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Daisy Li on Google
★ ★ ★ ★ ★ 空機價格跟網路上的售價差不多,但店員實在太親切了,很用心服務大推?之後應該都會固定在這換手機了?
除了很認真介紹手機性能外,也會依照需求分析手機的優缺點,最棒的是還有備份轉移手機的資料服務?基隆人買手機就來這裡了啦?
The price of the empty machine is similar to the price on the Internet, but the clerk is too kind, and the service is very hard. After the promotion, it should be fixed here. Change the phone ?
In addition to carefully introducing the performance of mobile phones, the advantages and disadvantages of mobile phones will be analyzed according to demand. The best thing is that there is a data service for backing up and transferring mobile phones. Keelung people have come here to buy mobile phones.
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Wang David on Google
★ ★ ★ ★ ★ 我是這間店的店員,也是當時幫他服務的人員
今天對於此位客人的不實指控在此做出回應
1.我對於當天的任何銷售過程,包含報價、手機設定、介紹等過程,都是完完全全問心無愧,沒有任何不妥當的地方,而當下此位客人也對於我所提出的價格也都沒有任何的疑問及覺得不妥的地方。
2.此位客人是在當天跟我辦完門號購買手機後,又在網路上查詢價格,然後來私訊我說網路上的價格比我們賣的價格還要低很多,今天也在這跟各位朋友說明:網路上的價格比較低不是沒有原因,第一:你根本不能夠掌握網路上這批貨的來源從何而來,對於未來手機方面若是出現問題,保固也是一大問題。第二:網路上所購買的,你沒有所謂的「售後服務」可言,包含轉移資料、維修等,都不會有,這些都是各位要自行承擔。而上述這些也是我當時與此位客人陳述過的,他也告訴我確實如此,所以才來此店消費。
3.你拿網路上的價格與實體店面的價格來做比較,這本來就不合理,得到的服務與物品也不同,實體店面需要的人事成本、水電、叫貨等都需要成本,網路上的就是少了這些開銷,加上貨源的不同,價格當然相對低很多。但你在消費完後再拿網路上的價格壓我,甚至要求我退差,不給退說我們壓榨客人,請問各位,是誰在壓榨誰?
4.你跟我說網路上的價錢比實體店面低,怕遇到問題所以來實體店面買,然後你又說你買其他東西的時候說實體店面比網路店面便宜,那我反問你,請問你的邏輯何在?
5.這位客人當時的手機是完全無法開機,我們是靠電腦幫助你找回你的GOOGLE帳號,還有微軟的帳號,LINE的帳號等等,而你的手機不能開機,雲端沒有備份,那想當然的東西不見是很合理的事情,但你卻告訴我說我沒有幫助你找到重要的資料,阿你的手機不能開機我是要怎麼幫你找到資料呢?
來我們店消費過的客人都說過,我們的服務是出名的好,「服務」也一直是我們店秉持的原則,我們真心的服務客人,願意花一兩個小時,甚至更久的時間幫助客人轉移資料,這些都是需要時間跟心力。甚至很多客人為了來找我們,大老遠從台北,甚至還有桃園的,就是相信我們的服務品質而來,我們問心無愧,我本人身為這間店的店員,我也問心無愧。
I was the clerk of this shop, and the person who helped him
Today’s response to the false accusation of this guest
1. I am completely conscientious about any sales process on the day, including quotation, mobile phone setting, introduction and other processes, and there is no improper place, and the current guest also has no price for me. Any questions and feel inappropriate.
2. This customer asked me for the phone number on the Internet after finishing the door number purchase on the same day, and then came to private news. I said that the price on the Internet is much lower than the price we sold. Dear friends, the price on the Internet is not low for no reason. First: you can’t grasp the source of this batch of products on the Internet. For future mobile phone problems, warranty is also a big problem. Second: You have no so-called "after-sales service" for purchases on the Internet, including transfer of data, maintenance, etc., there will be no such things. You are responsible for your own responsibility. And the above is what I stated with this guest at the time. He also told me that it was true, so he came to this shop for consumption.
3. You compare the price on the Internet with the price of the physical store, which is unreasonable, and the services and items you get are different. The cost of personnel, water, electricity, and ordering required by the physical store all need costs. It is because these costs are reduced, and the price of the goods is relatively low. But after you finish consumption, you will use the price on the Internet to press me, and even ask me to refund, and not tell us that we are squeezing guests. Excuse me, who is squeezing who?
4. You told me that the price on the Internet is lower than that of the physical store. I am afraid to encounter problems, so I come to the physical store to buy, and then you say that when you buy other things, the physical store is cheaper than the online store. Then I will ask you, please ask What is your logic?
5. The guest’s mobile phone was completely unable to boot at the time. We used a computer to help you retrieve your GOOGLE account, as well as Microsoft account, LINE account, etc., but your phone cannot be turned on, and there is no backup in the cloud. It’s a reasonable thing to take things for granted, but you told me that I didn’t help you find important information. How can I help you find the information if your phone can’t be turned on?
Customers who have spent time in our shop have said that our service is well-known and "service" has always been the principle upheld by our shop. We sincerely serve customers and are willing to spend an hour or two or even longer to help It takes time and effort for customers to transfer information. In order to come to us, many guests came from Taipei, and even Taoyuan, who believed in the quality of our services. We have a clear conscience. As a clerk of this shop, I also have a clear conscience.
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我
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我無銘謝 on Google
★ ★ ★ ★ ★ 我的愛瘋10給他們修理 那時候我的手機是泡水機 他跟我收300塊 結果一定沒有檢測 說我手機沒救了 之後一直話術我買5000多塊的空機 好險沒被他們騙 重點是我去其他地方根本不用檢測費 還幫我修好我的手機 你們這家店真的讚 白白騙了我三百塊 ? 這邊會留五顆星的應該都是自己人吧。哈哈哈 ?
My Love Crazy 10 repaired them. At that time, my phone was a soaking machine. He charged 300 yuan with me. It must have not been tested and said that my phone was not saved. After that, I kept talking. I bought an empty phone of more than 5,000 yuan, so I was not deceived by them. The point is that when I go to other places, I don’t have to pay for the test and help me fix my mobile phone. Your store really lied to me three hundred yuan ? It should be my own people who will leave five stars here. Hahaha ?
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linda chen on Google
★ ★ ★ ★ ★ 經過看看,店裡擠滿人,還是千里傳音回答我的問題。1 個月後買了,沒議價,送好多實用的東西,設定的很完整,我自己弄亂了,秒處理完成,我的烤玉米都還沒吃完,就好了。比雙北的好太多,我買的很放心。
After taking a look, the store was crowded with people, and Qianli Voice was still answering my question. I bought it a month later, without bargaining, gave a lot of practical things, the settings were very complete, I messed up myself, the second processing was completed, my roasted corn was not finished, it was just fine. It's much better than Shuangbei's. I bought it with confidence.
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陳
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陳素英 on Google
★ ★ ★ ★ ★ 在這裡換了很多隻手機了
服務真的很好!
I've changed a lot of cell phones here.
The service is really good!
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王
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王宣捷 on Google
★ ★ ★ ★ ★ 服務很棒 資料轉的很齊全
以後要來買手機都會來
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林
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林明如 on Google
★ ★ ★ ★ ★ 老闆娘人很好又親切 服務很棒 未來換手機都會去
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高
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高秀麗 on Google
★ ★ ★ ★ ★ 服務好 態度佳 家人都在這裡購買手機的 資料轉移也很完整 很棒!
The service is good and the attitude is good. The family members buy mobile phones here. The data transfer is also very complete. It's great!
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