大樹連鎖藥局-基隆東信店 - Xinyi District

On October 28, 2021, at around 8 o'clock in the evening, I went to the Dongxin Store of Dashu Pharmacy to pick up the chronic prescription. Because my health insurance card IC card is not very smooth during the access process. My colleagues in your company mentioned impatiently [I told you to change the IC card], [I told you to change the IC card], [I told you to change the IC card]... . No less than five times. If the IC card of the health insurance cannot be read, you can also let me receive the medication for the chronic prescription. Why do you keep telling me [I told you to change the IC card], [I told you to change the IC Card],[I told you to change the IC card].. This is really annoying and quite offensive. Is your company's business to provide us with the convenience of getting medicines or to make life difficult with the neighbours? Regardless of whether my health insurance IC card can be accessed or not, there should be no absolute relationship in the matter of dressing change. Your company won't let me get the medicine. I'll go back to the hospital to get the medicine. Trouble your company, strengthen employee education and training, expelling inappropriate employees will make your business more prosperous!!!!

Not long after the opening, it was right next to the court, especially for chronic prescriptions, which is very convenient for nearby residents...

The female clerk at the counter lost her health insurance card. She was a little impatient and felt disrespected. I hope it can be improved. …

From December 27th to your pharmacy (Eastcom), buy two packs each of Sisi cold and Sisi rhinitis, plus three packs of Shulixiao and a can of loquat ointment. The total price is 1160 yuan, which is very different from the price on the shelf, please Don't treat regular customers as fools.

The clerk was very slow, and the medicine bag was put in the wrong direction. I almost took the wrong medicine. I hope the clerk will pay more attention in the future. The attitude is also very bad...

The service staff is kind ?? Convenient good neighbor

Most of the clerks are very enthusiastic, but at 12:15 on 2/6 I met a clerk with a very poor attitude, who was between 2.58 million and 2,580,000. It’s okay to be impatient in answering questions. After checking out and reporting the membership number, take the baby card. Give it to him, I think I didn't get it first, you asked my member's phone number first? I guess I'll meet the clerk's auntie.

At 16:20 on 5/18, my family took the health insurance card to buy the quick screening. There were not many people in the store, and there was no queue outside. Someone took 4 pieces of 100 and 10 pieces of 10 yuan to buy quick screening reagents. The counter staff even said that please don't use the change in the future... and then showed it to the colleague next door to see 10 pieces of change, God! Did we take 50 10 yuan for you to count? Isn't 10 yuan legal tender? Do you need this attitude? I understand that you are also very busy during the epidemic, but do you know how to count 10 coins of 10 yuan? I only have 10 yuan coins left in my purse. Is it necessary to respond to guests with this attitude? This counter etiquette needs to be strengthened.