台灣之星 基隆義一(服務中心) - Zhongzheng District
4.4/5
★
基於 8 評論
Contact 台灣之星 基隆義一(服務中心)
| 地址 ： | 202, Taiwan, Keelung City, Zhongzheng District, Yiyi Rd, 42號台灣之星 基隆義一(服務中心) |
| 電話 ： | 📞 +88987 |
| 網站 ： | https://www.tstartel.com/CWS/ |
| 分類： |
電信服務提供商
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| 城市 ： | Yiyi Rd |
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李
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李大偉 on Google
★ ★ ★ ★ ★ 很不專業的店家
 Very unprofessional store
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賴
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賴宇莉 on Google
★ ★ ★ ★ ★ 全家都用台灣之星，店長跟其他同事人很好有耐性。
但9月16日詢問妹妹合約到期換手機事宜時接待人員為潘小姐，開頭第一句就是上個月不是來問過？（由於8月方案感覺沒有以往優惠，當時櫃檯友善建議我們9月再來詢問，因每月方案都會改變），我們想請潘小姐跟公司反應客戶意見，表示現在方案較以往沒什麼優惠，她表示現在公司方案就是這樣，一臉要辦不辦隨便你們，後來她的態度都很惡劣，我們決定最後那個門號不續約了寧願賠違約金攜碼去亞太，她在辦理解約時東西都用摔的....
已將意見反應給台灣之星客服，想分享給其他顧客，除了潘小姐以外的人服務都還是不錯。
The whole family uses Taiwan Star, and the store manager and other colleagues are very patient.
But on September 16 when I asked my sister about her contract to change her mobile phone, the receptionist was Miss Pan. The first sentence at the beginning was that she did not come to ask last month? (Because the August plan feels that there is no previous discount, the counter friendly suggested that we come to inquire in September because the plan will change every month), we would like to ask Ms. Pan to respond to customers’ opinions with the company, saying that the current plan is no better than before, she said Now the company’s plan is like this. You just want to do it or not. Later, her attitude is very bad. We decided that the last number will not be renewed. We would rather pay the liquidated damages and bring the code to the Asia-Pacific. She used everything when she made the contract. Fell...
I have sent the feedback to the customer service of Taiwan Star, and want to share it with other customers. The service of everyone except Miss Pan is still good.
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C
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Chongzhi (寒門貴子) on Google
★ ★ ★ ★ ★ 疫情期間大家都能體諒 但是你們門口沒有半個店員管控人數…結果本人進去取號碼牌之後突然被遠處櫃檯喊 先生室內不超過5人 請到外面…傻眼…結果我算一下 櫃檯3個服務員+4客人+後面展示機還有2客人在等2待…這樣沒超過5人？這樣有在管控人數？
店內員禮儀給人感覺很差 現在貴店是在趕客人的意思嗎？
During the epidemic, everyone can be considerate, but there is not half a clerk at your door controlling the number of people... As a result, after I went in to get the number plate, I was suddenly called by the far counter, Mr. There are no more than 5 people in the room. Please go outside... dumbfounded... In the end, I count 3 waiters at the counter+ 4 guests + there are 2 guests waiting in the back of the display machine... so there are no more than 5 people? Is this controlling the number of people?
The etiquette of the store staff feels very poor. Does your store mean to rush customers now?
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D
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Dylan Blue on Google
★ ★ ★ ★ ★ 2022.05 有好的員工，確沒有好的管理高層，高層應該下來做櫃檯，讓我們好好跟你溝通。
2016.店面服務變比較好。
2017.11 專業處理比其它店好，服務也不錯。
2022.05 There are good employees, but there is no good senior management. The senior management should come down and be the counter, let us communicate with you well.
2016. The store service has become better.
2017.11 The professional handling is better than other stores, and the service is also good.
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P
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Papa Jordan on Google
★ ★ ★ ★ ★ 我是中華電信25年的行動老客戶，從不曾因為競爭業者，推出多好的行銷手法而改變心意，一直以為家大業大的公司才是主流、王道；然而 ，最近一直在思考的是，為什麼當你的競爭對手可以推出最便宜的上網價格，而使用上也沒有明顯的差異；再加上朋友已經有使用與見證，走了一趟義二路上的台灣之星，解說員的專業領域與其他業者不相上下，但台灣之星願意以最大的誠意來促成交易，提供員工價的福利，成就我成為台灣之星的一份子，歡迎大家踴躍加入，找 Vicky Pam
I am an old mobile customer of Chunghwa Telecom for 25 years. I have never changed my mind because of how good marketing methods a competitor has launched. I always think that a company with a big business is the mainstream and king; however, what I have been thinking recently is, Why when your competitor can launch the cheapest Internet price, and there is no obvious difference in usage; In addition, friends have already used it and witnessed it, and took a trip to Taiwan Star on Yier Road, the professional field of narrators Comparable with other companies, but Taiwan Star is willing to promote the transaction with the utmost sincerity, provide employee benefits, and make me a member of Taiwan Star. Welcome everyone to join in and find Vicky Pam
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陳
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陳翠雲 on Google
★ ★ ★ ★ ★ 服務親切，耐心解說和靄可親，可惜將被台灣大哥大電訊併購，親民優惠的電信價格將不復見~
Friendly service, patient explanation and amiable, but unfortunately it will be acquired by Taiwan's big brother Telecom, and the preferential telecommunications prices that are close to the people will no longer be seen~
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泡
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泡水的吐司 on Google
★ ★ ★ ★ ★ 5個月前 有客人在Google 評價
等候很久 你們回覆是"會跟公司反應”
5個月後的今天 還是只有一個人在服務
我前面只有"1個人"
我只是繳費 等了"10分鐘" 以上
趕快合併這邊收掉算了
以後我去台灣大繳費會快很多
5 months ago a guest commented on Google
Waiting for a long time, your reply is "will respond to the company"
5 months later, there is still only one person serving
There is only "1 person" in front of me
I just paid and waited "10 minutes" or more
Hurry up and merge it here.
In the future, I will go to Taiwan to pay the bills much faster.
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陳
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陳泳禎 on Google
★ ★ ★ ★ ★ 前幾天換5g網速一直下降，一直打電話反應也沒有比較好，最後打給他說要換電信態度極差到底誰的問題^_^男客服
A few days ago, when I switched to 5g, the speed of the internet kept dropping, and I kept calling and the response was not good. Finally, I called him and said that the attitude of changing the telecommunications was very bad. ^_^ Male customer service
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