青樺藥局 - Section 2

Service needs to be enhanced

Four words: Careful and professional!

There is an old pharmacist who is quite savvy... using the manual method in grinding. But it's a very poker face... but don't feel too uncomfortable!!

I am a patient with kidney disease, and I will pay special attention to medication, and I will ask a doctor to evaluate my medication. This is the second time I went to the clinic to get medication. This time the medicine is different from the last time. The dosage has been increased. When receiving the medicine, I asked the pharmacist if this dosage is okay? Is this antibiotic one? The pharmacist replied: "Yes, one capsule at a time, twice a day. The doctor will prescribe it to you only if you have a guarantee, otherwise you can ask the doctor." I responded well, thinking that the doctor only prescribed half an antibiotic to me last time, but maybe this time there was an aggravated dose. I walked out of the pharmacy and looked at the medicine list with a dose of 0.5 written on it. Then I gave a medicine bag and went back to the clinic to ask the nurse and doctor if the medicine was 0.5. It was confirmed that the pharmacist gave the wrong order! ! ! Then the nurse accompanied them to the pharmacy and told the pharmacist that they had only changed the dressing. In the end the pharmacist even smiled and said, "Just now she (pointing to the dispensing staff nearby) told me one!" Me: "So you are not looking at the medicine list?" The pharmacist was silent. The pharmacist is the last check, and the dose that even the patient can understand will be mismatched! ? I advise everyone who receives medicine to check whether the dose given by your medicine list is correct before leaving the pharmacy! ! ! This kind of error cannot be ignored! ! ! ! ! !