台灣凱瑞有限公司

Thank you Kelly for taking the trouble to solve our problem. Thank you for having

Reply to your company’s person in charge and comments on handling attitude here: Hello, Miss Zhang, we were dismissed by the male customer service with a very bad attitude before we purchased the goods from your company. Therefore, we gave your company a one-star review and found that many customers and us have received the same For treatment, if we can not give any star, we also don’t want to give you a star. The problem of your company’s internal treatment of customers is believed to be the norm in Google reviews. I really don’t understand that your company has been pointed out by many customers. The problem is not to review it, but to leave a negative comment. When we called, we did our homework and wrote down the products to be ordered. We did not unilaterally think that the customer's telephone enquiry means not doing enough homework seriously. I believe We don’t take it seriously and don’t need to be judged by your company, just because an inquiring call was turned upside down is so serious. We are indeed young and we are still learning many things, and we have never encountered your elders in the business market. For many years of giving malicious negative reviews, we called and asked about the logo-printed cups and found that 30,000 cups were needed. The dm didn’t make it clear and only free printed logos were written. We called only because we wanted to confirm these details. It doesn’t mean that we don’t even know what kind of product we want to order. The soup bowl is too large in size, so we asked if there is a sample to refer to. Because we did not buy a soup bowl from beverages and meals, we asked about it. , I don’t know where you came from. We don’t know what to order. It is also possible that the colleague who answered the phone did not explain the whole thing clearly enough. I believe that if there is no order to order the goods, we will not waste time calling In the past, inquiries were still treated like this by you. The actions of malicious comments are you who frequently do as you said, and we will never agree. We hope to make money with harmony. Although you think we are young, we will not Reverse right and wrong, and also review the feedback given to us by ordinary customers. I suggest you go back and read your company's reviews. Many customers have bad feelings like us, but you also respond to other negative reviews. Maybe you think others Yes, so you can, but the fundamental problem of the company’s long-term operation needs to be solved. It would not be better if you don’t review your own bad reviews. This is just a little bit of advice from our young people. If you think we are not serious enough, we must have it. Problem, so we will continue to work hard! Thank you for your malicious bad review for giving our shop a good lesson. We will use this as a reference and will not do the same thing with you. We will treat each of our customers well. Thank you for your elders’ advice ❤️ The original comments are all true Called to ask for details of the product, the male customer service was not polite at all. Of course, it seemed that the customer should know everything. I don't understand if there is an order to pick up the customer? What's the point of customer service inquiry? I was thinking about ordering in large quantities, and I was misunderstood to buy retail. I didn’t buy from start to finish just because the attitude of your company’s staff made people uncomfortable. Because a phone call was treated like this, I really didn’t know how to communicate. I was super lame. The feeling was really bad, and it was even worse until later with malicious bad reviews.

It’s the same as everyone’s problem, it’s not just me being treated like this Customer service Kelly is the most lame in history:) Finally, I can’t read it directly If you don’t want to do business, you can really don’t provide customer service~

The customer service is terrible. . The business may really be too big. So it doesn’t matter whether new customers are available or not! . . . I wonder if the boss knows that his company's customer service is so bad? . . Don't give stars if you can. . I don't want to give one. . ((Shaking head)). .

If you can give it a zero rating, Kelly’s service is very bad. It’s really the same as the other one. I don’t care. From the beginning of the conversation, there is no "hello" or "Hello". Every time I return A few words. She was kind enough to say "you are not satisfied with the reply and will no longer serve you. Thank you for your inquiry". I asked, where did the service come? I didn't want to "service" at the end. I said the first thank you, what is this Business?

How does this kind of service attitude support the position of the company's service window? If you have any questions about your company, I will ask you questions, but I always send one or two sentences. I can understand the situation that customers cannot cope with at the time. Good quality and low price, will it fail to reach consensus even when problems are encountered during long-term cooperation?

This company is really good, and the boss is very polite with good service. The key point is that the price is very fair and the customized products are also good to meet the requirements.

After reading the comments, many people were upset by the window of the line. After their actual experience, Also got in a bad mood. Cooperation is about a year, At the beginning of the order, I didn't tell me what the specifications were. Later, he said that he would call two days in advance. After a while, they called me three days in advance, Later, even I myself arrived four days early to call, They also ordered goods according to your rules. But from time to time, I will ask you when you can deliver it. Or it was delivered suddenly without notice in advance, I understand that your company may need to deliver to many places, may need to allocate time, But doesn't telling you in advance just let you arrange it in advance? But why do you often change the delivery time? Not everyone is always on call in the store to receive the goods, It's not just you who are busy, In addition to the difficult delivery time and the poor attitude of the contact window, the quality and price of your company's products are really good. But in the end I decided I would rather spend a little more money. Find other companies with better time and attitude. Thank you for your help this year, thank you?