台灣數位寬頻有線電視股份有限公司 - Lane 163

Bad company

Stable signal, clear picture quality

Good cable company. Recommend

What about the Eleven Sport? Why still not

ELEVEN SPORTS Le, hasn't Joe been so long, bad fourth.

The service attitude is very poor. The answer is not what you asked?!!?! The problem cannot be solved after a long call and I just want to hung up the phone. Very bad working attitude. It is really puzzling whether it is improper employment or individual case.

To conclude directly, I don't even want to give one star. There is not one of the worst fourth companies. 1. The attitude of the customer service lady, surnamed Huang, is really bad. She doesn't understand the questions asked by customers and keeps hitting the wall. If she doesn't know how to ask, she will only say that she doesn't know how to help you with the company's suggestions & assistance. How did the after-sales SOP teach? 2. Ask about the method of contract termination, insist that the relevant documents of the sponsor should be carried, and the subsequent tenants cannot handle it, and there is no supporting package provided to the client who wants to terminate the contract early. The telephone expression is not clear enough. 3. Just want to lose packets If you are unwilling to actively assist customers who are about to arrive at the effective date of the next payment, do you ask the company for assistance in stopping early, and there is no indication that you can only ask the customer unilaterally to find a way to find the seal application information, and then you must come to the counter Handle; dodge the word, and at the end, repeat the 24H customer service number provided by the company. Welcome to call at any time, and I clearly want to push to other customer service on line. This is not recommended! Dafeng Broadband and Dafeng Cable are related businesses. Please compare them. I believe everyone has a sharp eye!

Since the installation of your home, the voices of family members have not stopped, and now it is even more ridiculous. The TV program to be broadcast is different from the actual broadcast. It is too much to give you one star. Take care of the quality.