大大寬頻

Please take a look at the customers who have used it for more than ten years. Give us a quarterly payment of 1500. The new plan has 360M to use, but we have used 66M for at least one year. The 26M official website also says that the quarterly payment is 900, but we have to pay 1333 (actually Still charge us 1500) The line says 1200. Isn’t this a scam? Although there is an answer that our street can only reach 66M, the highest internet speed is only 66M. Why shouldn't the price be lower if we charge us 1500? Only new customers can use the new solution. Old customers have been deceived silently for months or even years. If we don’t find out that we will continue to be deceived in the next few years, we must pay attention.

It sucks, what if it keeps disconnecting, don't deal with it! The customer service is always busy, and I don’t even return the call. I’ve never seen such a bad one.

The quality of the internet is really bad. It took less than 3 months to skip 4 or 5 times. After inquiring the customer service, I will wait until the internet is restored. This quality is really not flattering.

If it really doesn't work, don't run it... The Internet runs slower than my grandma?

Old customers don’t have a discount, and they can use the new set-top box if they provide relatives to apply for 360m. The customer service skipped the needle and asked me to apply for 1.2G before letting me change it, which was bad enough.

The Internet is really bad enough. It's broken all day long. I have to say that the education and training on the customer service side are real. Everyone will only reopen the modem, and really nothing else... Kong! Is it useless to restart the modem... Someone wants to restart the modem N times a day on the Internet. If the modem is bad, you won't change it. If you install one, you have to restart it all the time! ? ? ? ? ? ? Then they said that they would report for repairs and invite people to see them, and they kept releasing birds. They said that they didn't have a phone call until the afternoon when they came in the morning, and they didn't even have a phone call at noon! Will your master be lazy or uncomfortable? If it's not, it's a scam group? If there is no internet, if the customer service is required, only the modem will be reopened. If you want to report for repairs, you have not seen anyone. I thought I continued to use big broadband ?

Bad network The worst network has no signal every day, customer service can't solve it

The company did not protect the personal information of the guests well. The fraudulent group pretended to be a big broadband call fraud. It was clear about the name, phone number, Internet speed, and payment method of the guests. It is easy to fall into the trap of the fraudulent group.