新光銀行 新板分行

The action is super slow. I sincerely recommend that you don’t come to this bank to do business easily. Don’t draw the number plate easily. You will regret it.

The teller is very slow and the service is not pleasant. The worst thing is to let the visitor jump in, and it feels very uneven

The attitude of the company staff is poor, they call to ask if they have loan needs, and they are hung up directly if they don’t need a good answer. Staff training needs to be strengthened

Today's incident may be just accidental, but customers who really recommend that they want to go may reserve about 3 times the waiting time, otherwise the efficiency of this branch will be really dumbfounded. There are so many people today, and the speed of doing things is really slow. After waiting for 9 numbers, about 40 minutes later, I finally waited for the number to be called. The lady at the counter said that she could not handle the deposit business and asked us to wait for another counter to handle it. After waiting for another 15 minutes, when the counter available for check-in became vacant, we walked over and the lady at the counter said, "I have already pressed number one first, please wait a while by the side." Finally, my family was waiting for a long time. After expressing dissatisfaction with today's service situation, the teller decided to deal with our business first. It was just a simple deposit of foreign currency. The two tellers talked about two ways to deal with it. The first time they said they wanted a power of attorney, the second time they said they wanted other documents, they waited for nearly an hour in vain. Finished. The decoration looks very magnificent, but the quality of service gives people a taste of frustration.

After changing a new supervisor, the efficiency of work has become very poor. If it is absolutely necessary, I really don't want to go.

The action is slow enough?, I have waited for an hour and there is no turn, the focus is on weekdays, the efficiency can be improved a little more...?

I lost my passbook and I want to apply it again. I'm going to be killed when I come to you. You have already reported the loss of the seal and bought a new one to replace, but you said that the length of the seal is too similar and cannot be changed. Can't you do it? I have already said that I am in a hurry, and I don’t know what to do. When I go to Zhonghe branch, they are very polite. There are also things that confirm that you don’t need to bring a seal, only a signature. Just signing your name can solve the problem in your new version of the bank. I can't solve it, I won't go to you again in the future, I'm sad that the evaluation is so low and the attitude is so bad

Thanks to the security that I still draw the wrong number card every day, I waited half an hour to get the chance to redraw the number card. The sofa is very comfortable because it takes a long time to wait.