翔齡牙醫診所 - Lane 119
4/5
★
基於 8 評論
Contact 翔齡牙醫診所
地址 : | 221, Taiwan, New Taipei City, Xizhi District, Lane 119, Zhangshuyi Rd, 4號翔齡牙醫診所 |
電話 : | 📞 +8889 |
網站 : | http://sweetsmile.com.tw/ |
分類: |
牙科診所
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城市 : | Zhangshuyi Rd |
鄧
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鄧琬琳 on Google
★ ★ ★ ★ ★ 醫生問話態度差、看診慢、櫃台小姐詢問狀況也沒有仔細記
昨天2016/02/15約下午16:20分看診~因為他們是採預約制的,所以上午我就用電話預約了
對方詢問我的小孩牙齒狀況(我的小孩要看診),我仔細說明~
到了現場,看到醫生正在看一個病患,我想說再等等,到現場時有跟櫃台說我是預約16:20分的,結果她又問我一次女兒牙齒狀況,沒想到16:20分到了,是看另一個已站在診所內的一位女士,看到16:58分才叫我女兒進去,先前也沒說對不起讓妳等那麼久,二位櫃台小姐一直在聊天~無視我們的存在,女醫生每看完一個病患,就消失好久,那天我們去才二個病患,卻等那麼久
醫生詢問我女兒牙齒狀況,態度很不好,一開始問:「是哪一顆牙齒在搖」我心想我明明跟櫃台說得很清楚是乳牙還沒掉已經長出恆齒,結果我又說了一次狀況,她竟說是妳覺得長出恆齒,妳才跟女兒說長恆齒,我說不是,是我女兒跟我說的,我也不知道醫生問話態度差、看診慢、櫃台小姐詢問狀況也沒有仔細記
昨天2016/02/15約下午16:20分看診~因為他們是採預約制的,所以上午我就用電話預約了
對方詢問我的小孩牙齒狀況(我的小孩要看診),我仔細說明~
到了現場,看到醫生正在看一個病患,我想說再等等,到現場時有跟櫃台說我是預約16:20分的,結果她又問我一次女兒牙齒狀況,沒想到16:20分到了,是看另一個已站在診所內的一位女士,看到16:58分才叫我女兒進去,先前也沒說對不起讓妳等那麼久,二位櫃台小姐一直在聊天~無視我們的存在,女醫生每看完一個病患,就消失好久,那天我們去才二個病患,卻等那麼久
醫生詢問我女兒牙齒狀況,態度很不好,一開始問:「是哪一顆牙齒在搖」我心想我明明跟櫃台說得很清楚是乳牙還沒掉已經長出恆齒,結果我又說了一次狀況,她竟說是妳覺得長出恆齒,妳才跟女兒說長恆齒,我說不是,是我女兒跟我說的,我也不知道恆齒長出來了,我不是醫生我不清楚,結果我叫我女兒弄給她看,她竟說嘴巴不要閉起來,心想:真是個奇怪的女醫生,補了二個蛀牙,也沒說清楚到底那顆是不是長出恆齒了! 感覺很差,櫃台做事態度散漫~講了二次也沒做紀錄,還讓醫生誤解,誤解就算了,連詢問人的態度都這麼差~不會再去了!
The doctor’s attitude is poor, the consultation is slow, and the counter lady’s inquiry is not carefully remembered.
Yesterday, 2016/02/15, about 16:20 pm, because they were making appointments, I made an appointment by phone in the morning.
The other person asked my child about the dental condition (my child wants to see a doctor), I explain it carefully~
When I arrived at the scene, I saw that the doctor was watching a patient. I wanted to say that I would wait until the scene. I told the counter that I was making an appointment for 16:20. As a result, she asked me about my daughter’s teeth. I didn’t expect 16:20. I got it. I saw another woman who was standing in the clinic. I saw my daughter go in at 16:58. I didn’t say sorry for letting you wait so long. The two counter ladies have been chatting~ Ignore us. The existence of a female doctor disappeared for a long time after reading a patient. On that day, we went to two patients, but waited for so long.
The doctor asked my daughter about her teeth. The attitude was very bad. At first I asked, "Which tooth is shaking?" I thought that I clearly said to the counter that the deciduous teeth had not yet grown and had grown permanent teeth. When I said a situation, she actually said that she felt that she had grown a permanent tooth. She told her daughter that she had a long tooth. I said no, it was my daughter who told me that I don’t know the doctor’s poor attitude and slow consultation. The counter lady asked about the situation and did not remember carefully.
Yesterday, 2016/02/15, about 16:20 pm, because they were making appointments, I made an appointment by phone in the morning.
The other person asked my child about the dental condition (my child wants to see a doctor), I explain it carefully~
When I arrived at the scene, I saw that the doctor was watching a patient. I wanted to say that I would wait until the scene. I told the counter that I was making an appointment for 16:20. As a result, she asked me about my daughter’s teeth. I didn’t expect 16:20. I got it. I saw another woman who was standing in the clinic. I saw my daughter go in at 16:58. I didn’t say sorry for letting you wait so long. The two counter ladies have been chatting~ Ignore us. The existence of a female doctor disappeared for a long time after reading a patient. On that day, we went to two patients, but waited for so long.
The doctor asked my daughter about her teeth. The attitude was very bad. At first I asked, "Which tooth is shaking?" I thought that I clearly said to the counter that the deciduous teeth had not yet grown and had grown permanent teeth. When I said a situation, she actually said that she felt that she had grown a permanent tooth. She told her daughter that she had a long tooth. I said no, it was my daughter who told me that I don’t know that the permanent tooth grows out. I am not a doctor. I don't know. As a result, I told my daughter to show her. She said that her mouth should not be closed. I thought: It was a strange female doctor who made up two fangs and did not say whether the one grew out. Tooth! Feeling very bad, the attitude of the counter is sloppy~ I have not made a record for the second time, but also let the doctor misunderstand, even if the misunderstanding is even, even the attitude of the inquirer is so bad~ will not go again!
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蔡
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蔡宛治 on Google
★ ★ ★ ★ ★ 醫師仁心仁術,跟我講了好久要怎麼刷牙
助理們也相當敬業,有仔細講解牙齒的情況,還有介紹後續治療讓我選擇
The doctor benevolent, told me how to brush my teeth for a long time
The assistants are also very dedicated, explaining the teeth carefully, and introducing follow-up treatments for me to choose
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I
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Ininder Gigi on Google
★ ★ ★ ★ ★ 首先,0顆星
1.昨天回南港熟悉的診所,並沒有預約,櫃台小姐很認真的替我安排,等不到30分鐘;貴司器材差就算了,已經提前一週預約,說要看當天狀況,因為我是第一次來,可能要等,結果還必須等1小時30分,句句實言
2.南港牙醫師開始洗牙加美白,收700,因為半年一次的額度被貴司用掉了,對比一下貴司?您認為?
3.貴司洗不到10分,跟我說這有問題,那有問題,請問,我只是洗個牙,為什麼要說到我整口爛牙?
使我心生恐懼。
4.我回南港洗,今天又洗了20-30分,醫師回答我確實沒洗乾淨,接下來問醫師有這麼糟嗎?他回我,您是有抽菸跟喝咖啡的習慣,只是顏色不好看,的確是,但貴司如何處理?
5.您回文跟我說,您認為看越久越好?我只是要洗個牙而已,就這麼簡單,我沒要您評估,我也沒要您建議,好好的洗牙很難嗎?不美白也沒問題!
p.s過程中還提及有牙周病,有蛀牙,有智齒?我當然都知道,可是我只是要洗個牙而已,要弄其他的,我會找時間好嗎?而且南港醫師都說還好,沒有很嚴重
跟小時候去修機車很像,你的車一點點毛病就換東換西,換了,還是一樣甚至更差,正常的車行不會這麼做!
6.貴單位很愛用法律手段,對貴公司來解決不好的評價,剛好小弟是開法務公司,歡迎您隨時提告
我要指控
1.貴單位涉嫌詐欺消費者
2.貴單位以法務之名,對消費者進行恐嚇
首先,普通詐欺可處5年以下有期徒刑,或併科罰金50萬
其二,恐嚇罪可處2年以下有期徒刑,或併科9千罰金
貴司喜歡提告,好
一、您要告人毀謗,您知道成案率多低嗎?99%都不會過,都是調解
1.意圖散布於眾,而指摘或傳述足以毀損他人名譽之事者,為誹謗罪,處一年以下有期徒刑、拘役或一萬五千元以下罰金。
2.散布文字、圖畫犯前項之罪者,處二年以下有期徒刑、拘役或三萬元以下罰金。
3.對於所誹謗之事,能證明其為真實者,不罰。但涉於私德而與公共利益無關者,不在此限。
二、請注意,真實如何提供參考?我說你沒洗乾淨,我還拍照,真不真實?我跟您報告,一點都不真實,公説公有理。
1.私德,法官又如何判定?親友提供?還是客戶提供?
重點是不罰!
2.牙醫算私人還公共利益?法官如何判定?
牙醫屬於盈利事業,所以是私德,一樣不罰
三、您每次都要對方姓名?
真的懂基本法律嗎?
三之一:憲法第22條:凡人民之自由及權力,不妨礙「社會秩序」、以及「公共利益」均受保障
憲法12條:人民有秘密通訊之自由。
三之二增訂條文:自由不能影響他人自由。
所以我的發言必須由您審核?避免影響您的自由?
那貴司的發言,我就必須提供姓名?而影響我的自由?
四、請問貴司是有被影響到「社會秩序」?還是「公共利益」,每次出問題就要對方公怖姓名?
我司要加告貴司「違反憲法」賦予人民言論之言論自由!
每位顧客能夠依照實際體會,發表最客觀的言論,而非刻意抹黑
歡迎提告,不提告,請一週內在張貼自己的評論,或可接受公訴的地方道歉,並且貼在汐止fb,任何汐止人可看到的地方,以上。
不承認錯誤,換我來提告,請您準備好律師團,我可以跟貴司好好消磨時間。
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8/15號,您還有4天,扣掉假日,下週五我會正式提告,請留意,時間在8/21
欺負那些人算什麼,要搞法律對我來阿
還是想私下和解,我看你的態度
置之不理,你想混水摸魚?
以公開或文書為上述行為者處二年以下有期徒或罰金。
違法言論自由:怕你看不懂,處二年以下有期徒刑、拘役或一千元以下罰款
那就要看我想怎麼做了
最後通牒8/21
First, 0 stars
1. Yesterday I went back to the clinic I was familiar with in Nangang. I did not make an appointment. The lady at the counter made arrangements for me very seriously. I waited for less than 30 minutes. Even if your equipment is poor, I have already made an appointment one week in advance, saying that it depends on the situation of the day because I am the first This time, you may have to wait, but you have to wait 1 hour and 30 minutes.
2. The Nangang dentist started washing teeth and whitening, and the fee was 700, because the half-year quota was used by your company. Compare with your company? you think?
3. Your company has less than 10 points for washing. Tell me that there is a problem, then there is a problem. Excuse me, I am just washing my teeth. Why do I say that my whole mouth is rotten?
Makes me scared.
4. I went back to Nangang to wash, and it took another 20-30 minutes today. The doctor replied that I did not wash it well. Then I asked the doctor if it was so bad? He said to me that you have the habit of smoking and drinking coffee, but the color is not beautiful, indeed, but how does your company handle it?
5. Your palindrome told me, do you think the longer you look, the better? I just want to wash my teeth. It's as simple as that. I didn't want your evaluation or your suggestions. Is it difficult to wash your teeth properly? No problem without whitening!
During the p.s process, I also mentioned periodontal disease, tooth decay, and wisdom teeth? Of course I know it, but I just want to wash my teeth and get other things. Will I find time? And Dr. Nangang said it’s okay, not serious
It's very similar to repairing a motorcycle when you were a kid. If your car is a little bit faulty, you can change it from side to side. If you change it, it is still the same or worse. Normal car dealers don't do this!
6. Your organization loves to use legal means, and has bad comments on your company to solve the problem. It just happens that the younger brother is opening a legal company. You are welcome to report at any time
I want to accuse
1. Your organization is suspected of defrauding consumers
2. Your organization threatens consumers in the name of legal affairs
First, ordinary fraud is punishable by a fixed-term imprisonment of up to 5 years or a fine of 500,000
Second, the crime of intimidation is punishable by a fixed-term imprisonment of not more than 2 years, or a fine of 9,000
Your company likes to sue, okay
1. You want to sue someone for defamation. Do you know how low the rate of success is? 99% won’t pass, it’s all mediation
1. Anyone who intends to spread to the public and accuses or narrates things that are enough to damage the reputation of others shall be sentenced to fixed-term imprisonment of not more than one year, criminal detention, or a fine of not more than 15,000 yuan for the crime of defamation.
2. Whoever commits the crimes mentioned in the preceding paragraph by disseminating text or pictures shall be sentenced to fixed-term imprisonment of not more than two years, criminal detention or a fine of not more than 30,000 yuan.
3. Those who can prove that the slander is true will not be punished. However, those who are involved in personal ethics and have nothing to do with public interests are not limited to this.
2. Please note, how to provide reference for truth? I said you didn't wash it clean, I still took pictures, is that true? I’m telling you that it’s not true at all, and it’s justified.
1. Private morality, how does the judge decide? Provided by relatives and friends? Or is it provided by the customer?
The point is impunity!
2. Is the dentist considered private for public interest? How does the judge decide?
Dentist is a profitable business, so it is a private morality, and it is not punished.
3. Do you want each other's name every time?
Do you really understand the basic laws?
One of three: Article 22 of the Constitution: The freedom and power of the people without hindering "social order" and "public interest" are protected
Article 12 of the Constitution: The people have the freedom of secret communication.
The third bis added clause: Freedom cannot affect the freedom of others.
So my speech must be reviewed by you? Avoid affecting your freedom?
I must provide your name for your company’s speech? And affect my freedom?
4. Is your company affected by "social order"? Or is it "public interest," where every time something goes wrong, the other party's public name is required?
Our company would like to sue your company for "violating the Constitution" for the freedom of speech granted to the people!
Each customer can express the most objective remarks based on actual experience, rather than deliberately discrediting
You are welcome to report, not to report, please post your own comments within a week, or apologize in a place where public prosecution is acceptable, and post it on Xizhi fb, any place that Xizhi people can see, above.
If you don’t admit your mistakes, I’ll file a complaint. Please prepare a lawyers team so that I can spend time with your company.
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8/15, you still have 4 days, deduct the holiday, I will formally inform next Friday, please pay attention, the time is on 8/21
What is it to bully those people? You have to apply the law to me
I still want to reconcile privately, I see your attitude
Leave it alone, do you want to fish in troubled waters?
Those who use disclosure or documents for the above-mentioned acts shall be punished with fixed-term imprisonment of less than two years or a fine.
Illegal freedom of speech: for fear that you cannot understand, imprisonment for less than two years, criminal detention or a fine of less than 1,000 yuan
It depends on how I want to do it
Ultimatum 8/21
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Memo Cheng on Google
★ ★ ★ ★ ★ 醫生很親切,有疑問也會仔細說明,還會幫病患的錢包把關。謝謝妳
順便一提,第一次看到診所賣糖的,櫃檯小姐的笑容也太甜了吧!
The doctor is very kind, and will explain carefully when in doubt, and will help the patient's wallet to check. Thank you
By the way, the first time I saw a clinic selling sugar, the smile of the lady at the counter was too sweet!
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陳
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陳小過 on Google
★ ★ ★ ★ ★ 非常糟糕的看診體驗,感覺設備跟技術都跟不上,醫生感覺就還在用以前的技術看診,補了兩顆牙,隔兩天一顆掉了一顆牙縫被填起來!!
還要去其他診所全部挖掉重補!!
牙齒是很重要的,不要去一間技術與設備都相對落後的牙科摧殘自己!!!
PS.我去別間補牙時,還接到翔齡來催我回去洗牙的電話,火整個上來
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109.2.06回覆診所
1.設備相對落後有錯?我在別家做了20分鐘的3d掃描,妳只有用肉眼。
2.牙縫的處理,別家是用光滑紙固定牙型,再用砂紙磨平,妳只是撐開前端直接補牙齒,當下你有請助理給你牙線,但牙線沒來你也沒有理會草草了事。後續說不要常用牙線,容易脫落,但前提是妳有沒有細節的處理。
3.助理來電的時候,我有把全部狀況說出來,她的反應只是想要趕快掛斷,並沒有其他詢問,因此妳應該與員工再進行溝通。
4.我看過妳很多留言,都說要保留法院追溯權。不要拿法律嚇人,我說的每一字一句我承擔,不好就要接受,想想到底自己有沒有在進步!妳以前的技術可能算好,但不是這個時代能接受的。
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2021.5.25
兩年了,看到診所來來回回也吿了很多人,只能說跟不上時代的設備跟流程本應該被淘汰,法律也自有公道,我們熱血的網友只能發文能救一個是一個。
汐止牙醫真的很多,因為很近就貪圖方便,牙齒是自己的
Ps...診所會來留言問你真實姓名,他沒有惡意單純要告你而已⋯⋯
Very bad medical experience. I feel that the equipment and technology can't keep up. The doctor feels that he is still using the previous technology to see the doctor. Two teeth are filled, and one tooth is lost every two days and the gap between the teeth is filled! !
I have to go to other clinics to dig out and refill them! !
Teeth are very important. Don’t go to a dental office with relatively backward technology and equipment to destroy yourself! ! !
PS. When I went to another room to fill my teeth, I also received a call from Xiangling to urge me to go back to get my teeth cleaned.
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109.2.06 Reply to the clinic
1. Is it wrong for the equipment to be relatively backward? I did a 20-minute 3D scan at another house, you only have to use your naked eyes.
2. For the treatment of interdental teeth, other homes use smooth paper to fix the tooth shape, and then use sandpaper to smooth it. You just open the front end and fill the teeth directly. Now you have to ask the assistant to floss you, but you didn’t have the dental floss. Pay attention to hastily. In the follow-up, it is said that dental floss should not be used frequently, it is easy to fall off, but the premise is that you have no detailed handling.
3. When the assistant called, I told the whole situation. Her response was just to hang up as soon as possible, and there was no other inquiry, so you should communicate with the staff again.
4. I see many of your messages, saying that you want to retain the court's retrospective power. Don't use the law to scare people. I will bear every word and sentence I say. If it is not good, I will accept it. Think about whether I am making progress! Your previous technology may be considered good, but it is not acceptable in this era.
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2021.5.25
After two years, I saw a lot of people going back and forth to the clinic. I can only say that the equipment and procedures that cannot keep up with the times should have been eliminated, and the law is fair. Our passionate netizens can only save one by one.
There are really many dentists in Xizhi, because they are very close, so they are convenient. The teeth are their own
Ps...The clinic will leave a message asking for your real name, he has no malice and just wants to sue you...
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Leo Li on Google
★ ★ ★ ★ ★ 真的不能選這間,不是不推薦的問題而已,而是職業道德的問題。
I really can't choose this one. It's not just a question of not recommending it, but a question of professional ethics.
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董
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董優羽 on Google
★ ★ ★ ★ ★ 我是看GOOGLE評價不錯才去,結果櫃台態度很隨便,還帶小孩來上班放任他一直吵(媽媽有制止但小孩不聽,也沒硬性管教)醫生則一直聊天,看到我牙齒狀況說:阿~你這怎樣怎樣~要拔牙啦~(給人的態度非常隨便..)就算要拔也不敢給你們拔QQ再也不去了
11/12回覆診所給予的回覆
你們一言不和都要提告嗎?客人給的反應不聽取,還威脅要提告!
那如果調出門診紀錄以及查閱當日監視器,我是不是能反告你誣告呢了?
每個給一星評價的你們都只會狡辯以及威嚇,顯然你們並不覺得你們本身有問題,那就交給各位觀眾老爺自行評斷囉!
畢竟是這是我客觀的感受~但我相信,更多人不再選擇你們的服務,並不是我們的評價,而是你們對於客人反應的處理態度?
⚠️⚠️2021/5/14更新詳細狀況
我給店家一星評價 結果被告妨礙名譽⋯
最後感謝法院不起訴,我真的是....哀
2019/12/4 到該診所看診(我看完診當下沒有馬上給評論,因為真的很不舒服,你就想像你牙痛旁邊還有兩個小孩在尖叫的感覺)
2020/7 月又要去看牙醫,到GOOGLE地圖尋找評家不錯的牙醫,突然想到之前去該診所不好的經歷,所以順便留下了評論
2020/8月 診所於GOOGLE回覆我並揚言提告
2020/11/12看到診所的回覆,我又去回覆他
2021/1/21去警局泡茶解釋事發經過。對方懷疑我聯合朋友給他負評(不是阿...那些人我真的不認識阿?)
2021/3/18為了8分鐘的偵查庭來回坐了3小時的車
2021/5/11收到法院通知書"不起訴" 處分
那這家診所真的是刷新我三觀了
一時間有多條負評不是檢討自己 而是先提告?♀️再懷疑我與他人共謀?
I went there after looking at GOOGLE reviews, but the attitude at the counter was very casual, and I brought my child to work to let him be noisy all the time (mother stopped but the child did not listen, and did not rigidly discipline) the doctor kept chatting and saw my dental condition and said: Ah~ what are you doing~ I want to pull out my teeth~ (very casual attitude to people...) Even if I want to pull out, I don’t dare to pull out QQ for you anymore.
11/12 Reply to the reply given by the clinic
Do you have to complain if you don't agree? The guests didn't listen to the response, and threatened to complain!
Then if you call up the outpatient records and check the monitor of the day, can I counter you for false accusations?
Every one of you who gave a one-star rating can only quibble and intimidate. Obviously you don't think you have any problems, so let the audience judges yourself!
After all, this is my objective feeling~ But I believe that more people no longer choose your service. It is not our evaluation, but your attitude towards customer response?
⚠️⚠️2021/5/14 update detailed status
I gave the store a one-star rating and the defendant hampered his reputation...
Finally, thank the court for not prosecuting, I really am...
2019/12/4 Visited the clinic (I didn’t comment immediately after seeing the consultation, because it was really uncomfortable, you just imagine the feeling of two children screaming next to your toothache)
I am going to see a dentist again in July 2020, and I went to Google Maps to find a dentist with a good review. I suddenly thought of the bad experience of going to the clinic before, so I left a comment by the way
In August 2020, the clinic replied to me on GOOGLE and threatened to complain
2020/11/12 Seeing the clinic's reply, I went to reply to him again
On 1/21/2021, I went to the police station to make tea and explain what happened. The other party suspected that I joined a friend to give him a negative review (not...I really don't know those people)
2021/3/18 took a 3-hour car ride back and forth for the 8-minute investigation court
2021/5/11 received the court notice "no prosecution" punishment
Then this clinic really refreshes my three views
There are many negative reviews at a time, instead of reviewing myself, but reporting it first ?♀️ and then suspect that I am conspiring with others ?
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Sung-Fu Han on Google
★ ★ ★ ★ ★ 出國前被發現了9顆蛀牙,1顆沒救回國再說,2顆電腦鑲瓷,其他幾顆陸續補牙。我很容易緊張,醫生會一直聊天分散注意力,很貼心,而且手法精準到位,不拖泥帶水讓患者痛苦的時間最小化,是一家醫術精湛的診所
Before the trip abroad, 9 fangs were found, and 1 was not saved back to the country. Two computers were set with porcelain, and several others were filled with teeth. I am very nervous, the doctor will always be distracted, very intimate, and the technique is accurate, and the time for the pain of the patient is minimized. It is a superb clinic.
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