新竹貨運深坑營業處 - Section 1

2.1/5 基於 8 評論

Contact 新竹貨運深坑營業處

地址 :

222, Taiwan, New Taipei City, Shenkeng District, Section 1, Wenshan Rd, 18號 新竹貨運深坑營業處

電話 : 📞 +8877
網站 : http://www.hct.com.tw/
Opening hours :
Wednesday 7AM–7PM
Thursday 7AM–7PM
Friday 7AM–7PM
Saturday 7AM–7PM
Sunday Closed
Monday 7AM–7PM
Tuesday 7AM–7PM
分類:
城市 : Wenshan Rd

222, Taiwan, New Taipei City, Shenkeng District, Section 1, Wenshan Rd, 18號 新竹貨運深坑營業處
奎瑞斯 on Google

一顆星都不想給,一個女客服態度超差,我有說會再打電話詢問情況,他說好,後來打電話確認,居然說叫我不要再打了,派車請他們送貨,都貼好託運單,自己把託運單撕掉還說我本來就是派這個地址導致地址送錯,真不懂為何都不反省自己,只怪客戶,送錯貨物情況也是很多次,也不想賠償,真想換貨運公司
I don’t want to give a star, and a female customer service has a very bad attitude. I said that he would call again to inquire about the situation. He said yes, and then called to confirm. I posted the consignment note, teared it up, and said that I originally sent this address to cause the address to be sent wrong. I really don’t understand why I didn’t reflect on myself. I only blame the customer. I have sent the wrong goods many times and I don’t want to compensate. Want to change shipping company
I
IllRin Baik on Google

查貨頁面說聯絡不到我,沒關係,那我聯絡你們,但你們就是死都不接電話。 然後我今天看淘寶顯示已收貨??打給客服,當下真的要哭了,打了這麼多天你們終於接了一通。 結果客服一查說別人把我電話給填錯了,所以貨物退回去了。 問退回哪,客服竟然說不知道?‍♂️ 哇!那你們是透過通靈來送退貨的嗎? 沒送到貨也敢更新淘寶顯示已送達,麻煩做人要點臉吧!淘寶客服都比你們服務好!
The inventory page says that I can’t be contacted, it’s okay, then I’ll contact you, but you just won’t answer the phone. Then I watched Taobao today to show that the goods have been received? ? Calling the customer service, I really want to cry right now, after so many days you finally answered the call. As a result, the customer service checked that someone had filled in my phone number incorrectly, so the goods were returned. Asked where to return, the customer service said that I don’t know ?‍♂️ Wow! Do you send returns through channelling? If the goods are not delivered, I dare to update Taobao to show that it has been delivered. Please behave and be a face! Taobao customer service is better than yours!
V
Vivi on Google

超誇張!貨已經到深坑一個禮拜了,還不出貨!只好自己從台北開車到這裡自己來領!???水果都爛光光了啦!怒怒怒怒?
Super exaggerated! The goods have been in Shenkeng for a week, and they are not yet shipped! I had to drive here from Taipei to pick it up myself! ???The fruits are all gone! Furious
p
pearl huang on Google

司機超誇張的,有電話不打,早上就打電話過去問過營業所說會送,一直在家裡等到下午,一通電話也沒有,打電話過去問就說司機到了聯絡不到人所以要隔周一,包裹上的電話是寫好看的嗎?還是地理位置比較偏僻懶的送啊?兩次了,浪費時間在等,有夠爛
The driver is super exaggerated. If there is a phone call, he will call in the morning to ask the business owner that it will be delivered. He has been waiting at home until the afternoon. , Is the phone number written on the package nice? Or is it a more remote and lazy delivery? Twice, wasting time waiting, bad enough
R
R.T. Sun on Google

顯示“配送中”讓人請假等一整天,然後打去詢問也是不耐煩說不一定當天會到,所以是在送到前都要請假在家全裸待機嗎?… 修改:有蔡姓客服小姐較有禮貌主動協助協調司機,分數補正回來
J
J on Google

有夠無言 懶得送就懶得送 電話沒打就直接走人 那麼不甘願開什麼貨運公司??? 搞毛喔 急著要貨 等好久好不容易到了 顯示另外約時間 電話都沒打來跟鬼約?
妍妍 on Google

我不懂留電話是留心酸的嗎?填時段也是填心酸的嗎?我填下午一點後送,6/1買的東西,6/2出貨,6/3早上11:07送,沒人也不會打電話通知,我寄的地址是上班的地方,所以我才填下午一點送,不懂為什麼要這麼早,隔天說司機分流上班沒得送,星期日又休息,星期一店休又收不到,打電話請客服幫我改家裡地址,直接說不行,上面自己寫24小時配送,我卻要等一個禮拜?那我乾脆超商取貨就好了啊,還比較快,感覺真的很差,如果可以我連一顆星都不會給!
I don't understand that it is sad to leave a phone call? Is filling time also filled with heartache? I fill in the form and send it after 1:00 p.m., what I bought on 6/1, shipped on 6/2, and delivered at 11:07 in the morning on 6/3, no one will call to inform me, the address I sent to is where I work, so I only Fill in the delivery at 1:00 in the afternoon, I don't know why it is so early. The next day, the driver said that the driver was diverted to work and could not deliver it. It was closed on Sunday, and the store was closed on Monday. I write 24-hour delivery, but I have to wait a week? Then I just pick it up from the supermarket, it's still faster, I feel really bad, if I can, I won't even give a star!
O
Owen on Google

客服人員(女生),態度極差,就是有不懂才需要聯絡你們處理, 非常的情緒化,說我們都不體諒物流人員,就是擔心司機大哥多跑一趟,才希望先連絡時間,或是轉貨到其他地方,電話中口出惡言,態度消極,還說難道司機確診,你們還要收貨嗎? 我就不明白了,司機確診跟我的關西在哪裡? 疫情之下,大家情緒都較為敏感,但是該保有的基本禮儀還是應該要有,共勉之。
The customer service staff (girl) has a very bad attitude, just need to contact you if you don't understand, Very emotional, saying that we are not considerate of the logistics staff, just because we are worried that the driver's brother will make an extra trip, so I hope to contact the time first, or transfer the goods to other places, he speaks evil words on the phone, and has a negative attitude, and also asks whether the driver I don't understand, where is the driver's diagnosis and my Kansai? Under the epidemic, everyone's emotions are more sensitive, but the basic etiquette that should be maintained should still be maintained and encouraged.

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