凱擘大寬頻│新唐城數位有線電視
3.6/5
★
基於 8 評論
Contact 凱擘大寬頻│新唐城數位有線電視
| 地址 ： | 231, Taiwan, New Taipei City, Xindian District, Zhongzheng Rd, 37號凱擘大寬頻│新唐城數位有線電視 |
| 電話 ： | 📞 +888988 |
| 網站 ： | https://htc.kbro.com.tw/ |
| 分類： | |
| 城市 ： | Zhongzheng Rd |
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Nick C on Google
★ ★ ★ ★ ★ 今天6/15櫃檯人員態度差得要命 話也不會好好講
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劉
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劉虹均 on Google
★ ★ ★ ★ ★ 網路訊號很差，常常無法連接網路！每次上網、玩遊戲都氣的半死！
更新評論：上網留言後，客服立馬聯絡，服務很好，工程人員也很盡心的解決問題！
 The network signal is very poor, often unable to connect to the Internet! Every time I surf the Internet and play games, I am half-dead!
Update comment: After leaving a message online, the customer service contacted immediately, the service is very good, and the engineering staff is also very dedicated to solve the problem!
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R
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R胡 on Google
★ ★ ★ ★ ★ 破爛網路
客服只會叫我重開數據機
網路每天都在斷（不定時也不定時長）
頻率還越來越高
broken web
Customer service will just tell me to restart the modem
The network is disconnected every day (not from time to time or for long)
frequency is getting higher
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K
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Kun Ching Cheng on Google
★ ★ ★ ★ ★ 111.04.16安裝網路，
111.05.10安裝第四台，
裝修期間有自行將網路數據機及機上盒拆除。
於安裝第四台時，
向工程師反應網路配置的問題，
很快就解決我的疑惑。
非常感謝2位工程師百忙之中抽空處理
100分
111.04.16 install network,
111.05.10 Install the fourth unit,
During the renovation, the network modem and the set-top box were removed by themselves.
When installing the fourth unit,
Report network configuration problems to engineers,
Quickly resolve my doubts.
Many thanks to the two engineers for taking the time out of their busy schedules
100 points
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林
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林晟勛 on Google
★ ★ ★ ★ ★ 服務人員在客戶去繳費時臉很臭，不知是否大姨媽來拜訪!問她問題一問三不知，連公司內部發優惠訊息給客戶也不清楚相關只懂得時間一到就立馬催收視費收視那麼多年也沒有比較新的電影可以收看，很多片子都是重複再重覆撥放，難怪收視户越來越少大家都改看網路電視。
When the customer went to pay the bill, the service staff's face was very stinky. I don't know if the aunt came to visit! When I asked her questions, I didn't know, and even the company sent discount messages to customers. There are also no relatively new movies to watch, and many movies are played repeatedly and repeatedly. It is no wonder that fewer and fewer viewers are watching online TV.
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魚
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魚奶奶 on Google
★ ★ ★ ★ ★ 爛到爆，寫信客服說要電聯，打去客服等很久就算了，接通說喔幫你問一下之後就假裝聽不到掛電話，太誇張，也太靠勢了是大家非你們不可是嗎！大牌到客服掛客戶電話。疫情這樣還硬要客戶臨櫃辦理，完全沒有應變措施方式。
It's so bad, I wrote to the customer service and said that I wanted to call the customer service. It's okay to call the customer service and wait for a long time. After I got connected, I asked for you, and then I pretended not to hear and hang up. It's too exaggerated, and it's too powerful. yes! The big name goes to the customer service to hang up the customer phone. In the epidemic situation, customers are still forced to go to the counter to handle it, and there is no contingency measures at all.
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邱
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邱卓凡 on Google
★ ★ ★ ★ ★ 用了二年的光纖網路，只能說是「爛」。住家在山上，大概是光纖末端，經常訊號薄弱，上網教學或開會還斷斷續續。好不容易二年到期，趕緊換回中華電信。
The optical fiber network that has been used for two years can only be said to be "bad". I live on the mountain, probably at the end of the optical fiber. The signal is often weak, and Internet teaching or meetings are intermittent. It finally expired in two years, and quickly changed back to Chunghwa Telecom.
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j
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jason Hung on Google
★ ★ ★ ★ ★ Good job
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