玉山綜合證券股份有限公司 - Yonghe District

clean environment

Result at 16 F

Today 110/06/17 till now, the branch of Yushan Bank opened a securities account. The bank staff said that I did not provide securities account opening and asked me to open the account online by my own mobile phone. I like him said that he went to the bank because he failed to use it at home for many times, and the bank staff said there was no way. To do it, I have to use QRcord to do it myself. After an hour, I can’t handle it by myself. The screen is the same as I did online at home. It’s problematic. It keeps popping up asking me to apply for an online account and apply for a credit card, which is completely related to a securities account. The difference is that I have responded to the bank staff more than five times and still haven’t received assistance. During the process, I also asked this branch if it was unwilling to handle securities business, and whether other branches could handle the securities business. The bank staff only kept saying that securities cannot be handled because of the epidemic, which wasted an hour of my time. Later, I called other banks to inquire whether securities can be handled on-site. The bank said that there was no problem. I went directly to other banks to handle securities, and the handling was completed very quickly! If you don’t understand the difficulties of Yushan Bank, you can’t handle securities business. If you can’t assist you correctly, you don’t have a service attitude, and you don’t want to help, you can just talk about it. Don’t waste an hour of others’ time and ask others to do it yourself. It’s the first time I saw such a bad working attitude. I would advise my friends and relatives not to come to Yushan Bank if they want to do banking business. They waste time and are unwilling to help with any business. It’s ridiculous and enough. rotten!

Practitioners are very patient to teach customers how to use electronic orders!