中華電信 永和頂溪服務中心

Friendly service

Staff service attitude is very good and very kind!

The service staff is really good

The introduction plan was not made clear at one time, and she was not willing to give her the program information. When she had to pay, she said that she would have to pay more and other matters needing attention. Choose a plan, and then talk to you about other programs. This Miss Gao should be the worst service person I have ever met with Chunghwa Telecom. It is particularly worth mentioning that, when we have to leave, we will come up with a list of the plans we want, and we will receive a call to give her a five-point satisfaction. The service is bad. One point is not worth it.

Since the places near my domicile have been withdrawn, most of my payment will go to the Dingxi store. Actually it was good most of the time, but this time it made me feel like a landmine. There are three stars because the previous experience is pretty good, otherwise only one star will be given. I need to change my phone recently. I asked Commissioner A a while ago about the lightness and whiteness of Asus 8, which just happened to be out of stock. I needed to adjust it. Later I received a notice from Commissioner A, but I went there a few days later. Today (22nd) Commissioner A was on vacation. , Is handled by other commissioners, let's call commissioner B for the time being. Commissioner B insisted that what I did was silver, and the other commissioners who were present at the scene agreed that it was silver. Later I opened the official website and said that what I wanted was light and white. Then the commissioner apologized. The process after that was not very smooth and unpleasant, because I had an extra 2100 yuan in shopping money, but it could not be "completely discounted" the cost of my mobile phone, and it must be spent on the same day. They insisted that I must shop in the store. , I don’t have anything I want, other ones that are not practical, or the price is too low, even though there are practical forehead guns, they say they are out of stock. Is this playing old customers? I didn’t talk about any details, but I used a mobile phone distribution plan. Then I was very angry, so I said, I won’t do it anymore. Later, I learned that I had to re-sign the contract and move to the previous state. This is really a waste of time!

The service here is very bad, very poor. My mother is 92 years old. This month's phone bill for participating in 199 is more than five hundred yuan. Inexplicably, one more phone call is zero. Then he said that he made more than two hundred yuan and asked him to handle his action. inconvenient. Finally, I had to go back and get the seal. I wanted to ask him for the bill. He said it was a question of capital. It is too inconvenient for the people.

1. Very kind 2. Tell me in advance that 5G all-you-can-eat will cost more than 1,000 yuan, 3. I am willing to think for the customer.