清原芋圓 永和永貞店 - Yonghe District
4.7/5
★
基於 8 評論
Contact 清原芋圓 永和永貞店
地址 : | 234017, Taiwan, New Taipei City, Yonghe District, Yongzhen Rd, 414號清原芋圓 永和永貞店 |
電話 : | 📞 +888 |
網站 : | https://www.q-yuan.com.tw/ |
分類: |
冰淇淋和飲料店
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城市 : | Yongzhen Rd |
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Ta Kiki on Google
★ ★ ★ ★ ★ 兩杯飲料等了25分鐘
旁邊先來的客人也等到問店員說為什麼這麼久
店員回覆因為他們只有一個人
店員也沒有不認真但人手問題需改善
內場還有一位員工
再備料沒有完全不足前
應該是來先解決前線短的問題
而不是丟一位員工在前場
然後讓每位客人在大熱天下都平均等了15-20分鐘
如果內外都很忙 那就是管理職排班欠缺考量的問題
現在已經要是夏天
飲料店的旺季
這樣的速度只會讓客人不想來本店消費
25 minutes for two drinks
The customer who came first also waited and asked the clerk why it took so long
The clerk replies because they are only one person
The clerk is not too serious, but the manpower problem needs to be improved
There is another employee in the infield
Before the restocking is not completely insufficient
It should be to solve the problem of short front line first.
instead of throwing an employee in the frontcourt
Then let each guest wait an average of 15-20 minutes in the hot weather
If both inside and outside are busy, it is a problem of lack of consideration in management staff scheduling.
It's summer now
Peak season for drink shops
Such a speed will only make customers not want to come to our store for consumption
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Penny Kang on Google
★ ★ ★ ★ ★ 今天第一次光顧清原,點了一個招牌仙草冰1號,當下我點完餐付完錢,拿了發票那一刻結帳的員工告訴我珍珠賣完了,可以幫我換成小芋圓或是小紫芋,當下其實我有愣了一下,如果在我點餐的當下就先告知可能會比較好,不應該是我點完餐付完錢才告訴我(員工不是點完餐才發現珍珠沒了,而是給我發票的同時告知我珍珠沒了),雖然當下我也可以直接說那我不要了,發票還給她退我錢就可以,但那時候我想說算了不想造成她的困擾,也想說就試看看,因為沒有買過。後來回到家我打開要吃的時候,才發現原來招牌1號的仙草量只有他們給的白色塑膠湯匙一勺而已,我一直挖都沒有看到仙草,只有其他的料而已,因為我是第一次買清原的產品,所以我覺得很困惑,是賣完了只剩這個塑膠湯匙大小而已,還是本來量就這麼少,還是仙草會融化?可是我到家時裡面的冰塊還沒融化完,但其他的芋圓芋頭綠豆味道都還可以。
I visited Qingyuan for the first time today and ordered a signature Xiancaobing No. 1. After I ordered the meal and paid the bill, the employee who paid the bill when I got the invoice told me that the pearls were sold out, and they could help me replace them with small taro balls or It's a small purple taro. I was actually stunned for a while. It might be better if I told me first when I ordered. It should not be told after I ordered and paid (the staff didn't find the pearl after I ordered. No, but when you gave me the invoice and told me that the pearl was gone), although I can directly say that I don’t want it, and the invoice can be refunded to her, but at that time I wanted to say that I don’t want to cause her. I want to talk about it and try it out, because I haven't bought it before. Later, when I got home and opened it to eat, I found out that the amount of fairy grass in the signboard No. 1 was only a spoonful of the white plastic spoon they gave. This is the first time I bought a product from Qingyuan, so I am confused. Is it only the size of a plastic spoon left after it is sold out, or is the amount originally so small, or will the grass melt? But when I got home the ice cubes hadn't melted yet, but the other taro balls, taro and mung bean tasted ok.
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李
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李祖賢 on Google
★ ★ ★ ★ ★ 520椰爺想泰泰有買一送一
上面芒果很好喝
不過到底要不要搖過再喝啊
520 Ye Ye Wants Taitai to Buy One Get One Free
Mango on top is delicious
But do you want to shake it before drinking it?
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賈
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賈喬 on Google
★ ★ ★ ★ ★ 從開幕就一直有在這間買、但是服務品質每況愈下,從天天買變成一週買,到今天之後不會再購買
1.之前用線上點,已經說了5分鐘後去拿,到現場才發現根本當場才做而且現場沒有其他客人並不忙,而且看到他們根本在聊天
2.之前天冷買仙草凍、店員都會問天冷要不要去冰,
今天買、我試著問能不能做溫的,他只說不行,我也覺得沒關係有規定就遵守、然後回家一看就全部給一堆冰,明明有去冰的作法或是其他的說法
應該說,貴店的櫃檯話術跟對應教育有很大的進步空間,我很少看到飲料店有那麼多規則跟限制
雖然都是小事情,但是服務品質真的每況愈下,只能說規則是死的人是活的,從開店到現在規矩越來越多,貴店貼在多奧客退散的貼紙也沒用、同為服務業有沒有心真的一目了然
I have been buying from this shop since the opening, but the service quality is getting worse and worse, from buying every day to buying every week, and I will not buy again after today.
1. I used the online order before, and I said that I will pick it up after 5 minutes. When I arrived at the scene, I found that I did it on the spot and there were no other guests on the scene. I was not busy, and I saw that they were chatting at all.
2. When it was cold before, the clerk would ask if I wanted to go for ice when it was cold.
I bought it today, I tried to ask if I could make it warm, but he just said no, I also think it’s okay to follow the rules, and then when I go home, I’ll give them all a pile of ice, obviously there’s a way to remove the ice or something else.
It should be said that there is a lot of room for improvement in your shop's counter skills and corresponding education. I rarely see so many rules and restrictions in beverage shops.
Although it is a small matter, the quality of service is really deteriorating. It can only be said that the rules are dead people are alive. From the opening of the store to the present, there are more and more rules. Whether the service industry has a heart is really clear at a glance
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張
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張塔可 on Google
★ ★ ★ ★ ★ 推薦線上點餐 方便不用等 有問題也比較方便反應
拿到餐點的時候建議確認一下是否相符
服務人員蠻負責任的,反應餐點做錯後還外送正確的品項來
芋頭鮮奶露很讚,如果西米露可以換芋圓就太完美了
It’s recommended to order food online, it’s convenient and you don’t have to wait. It’s easier to respond if you have questions.
When you get the meal, it is recommended to check if it matches
The service staff is quite responsible, and they deliver the correct items after responding to the wrong meal.
The taro cream is great, it would be perfect if the sago can be replaced with taro balls
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Drudes on Google
★ ★ ★ ★ ★ 種類相當豐富,冷熱的選擇多,口味也挺好的,店內座位不多,大約十多個左右
The variety is quite rich, there are many choices of hot and cold, and the taste is also very good. There are not many seats in the store, about a dozen or so.
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shiro tseng on Google
★ ★ ★ ★ ★ 這次的公司下午茶訂清原永貞店,飲料好喝!推薦大家喝茶+蜂蜜凍,減肥時的好飲品~
然後同事說芋頭鮮奶露也很讚,他已經喝兩次了!值得回購。除了飲料好喝以外想跟大家推薦的是店員的服務態度跟後續處理。
雖然有飲品被搞錯了,但後續處理得很讚!真的值得五星好評!(大家一定要試試看蜂蜜凍~)
This time, the company's afternoon tea is ordered at Yongzhen Store in Qingyuan, and the drinks are delicious! Recommend everyone to drink tea + honey jelly, a good drink when losing weight~
Then my colleague said that the taro fresh milk dew is also very good, and he has drank it twice! Worth repurchase. In addition to the delicious drinks, what I would like to recommend to you is the service attitude and follow-up of the staff.
Although some drinks were mistaken, the follow-up was great! It really deserves a five-star rating! (Everyone must try the honey jelly~)
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Tim Wonders on Google
★ ★ ★ ★ ★ I have to say, I enjoyed every single bite of the food. Considering the quality, the price is reasonable. 10/10 would definitely order it again!!
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