西合實業股份有限公司 - Zhonghe District

Service is good and fast, it's quiet and weird

The operator had a poor service attitude and was impatient.

I bought a Tanita body fat meter at the Life Market website in August this year. In December, I failed the second time. I called the Taiwan agent Xihe Industrial Customer Service to inform the situation. The customer service asked me to send the shipping fee for repair. Write the situation in On paper, the engineer called again to ask about the situation. Then when the delivery address was changed, Xi He's coordinator asked me to pass the new address to his mobile phone. As a result, Xi He called again to ask for the address. I told the company that I had told the home delivery staff that he wanted you to fill in a new address, and he should tell you the address. Or you ask him about his new address. Not always interrupting customers. Xihe engineer, "Ah, just tell me if you don't, it's inexplicable! Will there be any mails that don't matter to me?" I was so angry that I wanted to return the goods. The life market said that I would not be responsible for communicating with the agent. Responsible for return within 7 days. They will not care about them in the future. I have time to repair and repeat the instructions. People who want to be teachers can buy this brand of body fat meter. The service attitude of this company is "good" so that I can't experience it alone.

It is not easy to park downstairs, but the company service staff are cordial, professional and patient.