宏遠證券 中和分公司

Very bad attitude, not fulfilling duty

The lady at the counter suggests opening an account between 8:00-14:00 Actual business hours until 16:20

Good service~ Very carefully explain how to operate ?

The location is convenient ~ the service staff are kind and caring! After this service, if any friends ask in the future, he will also recommend him here! If you have the same demand in the future, you will come back too!

I rarely go there in the past, so there are many unclear places. Fortunately, the service staff at the counter kindly explained to me one by one and helped me deal with the account problems that I had to deal with that day.

This broker’s bid is super inefficient. 1. At the end of last year, the procedures for bidding were all finished. I said that I opened too many accounts and couldn’t handle it. It’s weird, and the basic information is all written down! ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? There are accounts opened with other brokerages and no refund records, without first checking, they will only ask the customer to record the phone call according to the notification letter confirming the account opening, and then completely ignore the telephone interview at the time agreed on the basic information, and finally say that it can't be done and there is no indication , A complete waste of customer time and very disrespect for customers 2. I did it again in late February this year, and there were no missed calls until 3/11. The efficiency of this work was really bad enough, and it was only half a month before I contacted. ,, I also said that it is processed in order, and the unified Cathay Pacific Zhaofeng will be completed in two days!! You have to do it for half a month before there is a call!! Do you want to postpone it for a year and a half! 3. Ask customer service about the delivery account binding The customer service is in addition to the situation. The customer service has already been bound to Hongyuan for the first time. The customer service answered that you have bound to other brokers, so it can’t work! I just asked that I was tied to Hongyuan, not to mention that it was not successful at all. Tell me what you have decided! The code of the deduction unit authorized by your Hongyuan Electronics is basically the same. If the binding is successful, there is no need to bind it. The authorized transaction records are also not checked, and nothing is checked. Something asks the customer to unbind Hongyuan and then bind Hongyuan by himself? It's really inexplicable

This is a very warm company. The salesperson Xiaokai inside will gently hold my pen hand and tell me what information I want to fill in. The whole process makes me very comfortable. The way he smiled gave me great courage to face every hard day.