富邦產險雙和分公司
3.1/5
★
基於 8 評論
Contact 富邦產險雙和分公司
| 地址 ： | 235, Taiwan, New Taipei City, Zhonghe District, Section 2, Zhongshan Rd, 122號3號富邦產險雙和分公司樓之3 |
| 電話 ： | 📞 +887 |
| 網站 ： | https://www.fubon.com/insurance/home/ |
| 分類： |
保險公司
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| 城市 ： | Zhongshan Rd |
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侯
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侯鳳品 on Google
★ ★ ★ ★ ★ 來辦理保險 一直被限制在旁邊
不只一個人 其他人都被閒置？是在幹嘛？
 to apply for insurance, has been limited to the side
Not just one, everyone else is idle? What are you doing?
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C
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Cara Wang on Google
★ ★ ★ ★ ★ 櫃台理賠小姐的態度像欠她幾百萬
連一顆星都不想給
The attitude of the counter claims lady looks like she owes her millions
I don't even want to give a star
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許
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許葦晴 on Google
★ ★ ★ ★ ★ 這裡有個叫林子平的業務員，明明客戶有買第三責任險之傷害責任險，他卻只肯賠對方350元強制險，是把別人當乞丐嗎？提醒大家要買保險不要跟他買，以及理賠事項有遇到他千萬小心，還有他的主管姓詹的，兩個臭氣相投的騙子。
Here is a salesman named Lin Ziping, who clearly has the injury liability insurance of the third liability insurance, but he is only willing to pay the other party 350 yuan for compulsory insurance. Is he treating others as beggars? Remind everyone to buy insurance and not to buy from him, and be careful if you encounter him in claims matters, and his supervisor, whose surname is Zhan, are two congenial liars.
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J
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Jay Huang on Google
★ ★ ★ ★ ★ 理賠人員針對機車部份感覺在看心情在做事 理賠結果不事先說明直接發送簡訊結果通知結案
The claims adjuster feels that the locomotive part is looking at the mood and doing things. The result of the claim is not explained in advance. The result is notified by text message and the case is closed.
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伊
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伊娃糖 on Google
★ ★ ★ ★ ★ 受理理賠櫃檯小姐，真的讓人感覺很晚孃臉，我都親自坐那填寫理賠申請書，就是希望她來引導我如何填寫，跟我說上面問什麼我填什麼（口氣可想而知⋯⋯唉！）問一句我站起來請教一次，整個填寫完，再來教育我哪裡填不對（對⋯⋯口氣是教育感，請我下次改進！）誰沒事來理賠啊，下一次早忘了，櫃台需要引導而不是客戶你怎麼都不知道的口氣（我又不是行政，都會⋯⋯需要你？）業務要我加保時都很客氣，不斷引導我們怎麼填寫，但申請理賠，櫃台小姐又是另一個臉。貴公司，拜託一下，可以教育訓練一下嗎？沒有服務精神真的回家休息不要影響別人比較好。
The lady at the claim counter really made me feel very late. I sat there and filled out the claim application form, hoping that she would guide me on how to fill it out, and tell me what to fill in the above questions (the tone can be imagined... Alas!) If you ask one question, I will stand up and ask for advice once. After filling it out, I will educate me on what is wrong (yes... the tone is a sense of education, please improve it next time!) Whoever has nothing to pay for, I will forget it next time. The counter needs guidance, not the tone that you don’t know about the customer (I’m not an administrator, I will… need you?) When the business asked me to add insurance, I was very polite, and kept guiding us how to fill in, but when applying for a claim, the counter lady was another face. Your company, please, can you give me some education and training? Without the spirit of service, it is better to go home and rest without disturbing others.
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W
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Wenhsuan Juan on Google
★ ★ ★ ★ ★ 理賠櫃檯態度很差，不說明就算了，還會上下打量人。可以理解疫情期間你們業務量增加，你已經面對很多人，被問過很多事情，但是每個客人可能只是第一次面對你，無須如此無理對待吧！對富邦印象變很差。
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A
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Ariesest Leaf on Google
★ ★ ★ ★ ★ PROS：
服務快速、人員眾多。
CONS：
客戶進入公司，值班櫃檯在講電話，也沒任何人招呼，完全是被當空氣，這種態度跟去法院差不多。
PROS:
The service is fast and the staff is large.
CONS:
The customer entered the company, the counter was talking on the phone, and there was no one to greet him. They were completely treated as air. This attitude is similar to going to the court.
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E
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Eric Yanato on Google
★ ★ ★ ★ ★ Great service.
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