台灣飛利浦服務中心

3.4/5 基於 8 評論

Contact 台灣飛利浦服務中心

地址 :

235, Taiwan, New Taipei City, Zhonghe District, Zhongzheng Rd, 766號台灣飛利浦服務中心5樓

電話 : 📞 +88
網站 : https://www.philips.com.tw/
分類:
城市 : Zhongzheng Rd

235, Taiwan, New Taipei City, Zhonghe District, Zhongzheng Rd, 766號台灣飛利浦服務中心5樓
s
shaw s on Google

電力問題檢查等了半個月完全不聞不問,打過去說會回電等到隔週還沒回,轉分機也沒人接,客訴問題是都要客人自己update 嗎? 之後絕對是換牌子
I waited for half a month to check the power problem and didn't pay attention at all. I called and said that I would call back and wait until the next week, and no one answered the extension. The customer complained that the customer should update it by himself? Will definitely change the brand
L
Lily Chen on Google

飛利浦電動牙刷壞了花錢換購新品只能保固三個月,維修人員有說明,但是消費者請三思,正常使用不到一年就壞掉,接觸點搖晃,且不能維修! 接線員只會告訴你過保再加錢,爛品質加爛服務,奉勸千萬不要加購,因為品質奇差無比!
If the Philips electric toothbrush is broken, it can only be guaranteed for three months if you spend money to replace it with a new product. The maintenance personnel have instructions, but consumers should think twice. It will be broken in less than a year of normal use, the contact point will be shaken, and it cannot be repaired! The operator will only tell you that you will pay more if you overpay, and that bad quality will add bad service. I advise you not to add more, because the quality is extremely poor!
K
Kylie Hung on Google

電動牙刷保固內送修,中正路不好停車 要去建康路或建一路找一下 排隊等候時間不長 櫃台人員處理速度蠻快的 但説話方式可以再親切一點 (稍微冷漠制式) 對支持品牌的客戶服務稍嫌不足
The electric toothbrush is repaired within the warranty, and it is difficult to park on Zhongzheng Road Go to Jiankang Road or Jianyi Road to find it Not long waiting in line The counter staff is very fast But the way of speaking can be kinder (slightly indifferent style) Slightly inadequate customer service to support the brand
謝宜均 on Google

一星都配不上!寄了購買證明後就毫無音訊了,一週後打電話詢問,原來沒在收mail啊!又過了一週,再度致電詢問,鬼打牆的詢問是否寄出購買證明。好不容易回覆了可以領取的時間,人到了現場卻被通知:怎麼可能拿得到?快一個月了,送修商品至今仍遲遲不見蹤影,奉勸各位千萬不要把東西送來這裡維修,也祈禱我的電動牙刷早日回來
Not worth one star! After I sent the proof of purchase, there was no news. A week later, I called to ask, and it turned out that I was not receiving mail! After another week, I called again to ask, and the ghost asked whether to send a proof of purchase. I finally replied to the time when I could get it, but when the person arrived at the scene, they were notified: How can I get it? It has been almost a month, and the goods sent for repair are still missing. I advise you not to send things here for repair, and I pray that my electric toothbrush will come back soon.
F
Frankly Wang on Google

鄰近中和交流道 遠東科技園區 車流量大 相當不容易停車 此次送修電鬍刀 尚未過保 當日上午送修 下午即來電告知維修狀況、材料選擇和可取件時間。 整體非常滿意?
Near Zhonghe Interchange Far East Science and Technology Park Heavy traffic Quite difficult to park Send the shaver for repair this time Not yet covered Send in the morning for repair Call in the afternoon to inform the maintenance status, material selection and pick-up time. Overall very satisfied?
m
mina ray on Google

要不是要給星,才能寫出萬用鍋的售後服務有多糟糕我連一顆星都不想給!! 很不幸鍋子在保固期間內要送修,也請自求多福,有問題詢問不論是收鍋子的櫃姐到維修工程師,都散發滿滿厭世感,能打發能敷衍通通來, 我拿到鍋子還附帶一張沾滿油膩咖啡色湯汁的送修單,湯汁順便沾到鍋子的外鍋造成黏膩感.. 打開鍋子還有零件沒跟鍋子一起回來.... 反應跟客服也只會得到官方敷衍式的回覆 全程都有拍照、客服也不置可否的態度... 以後買電器類,直接完全不考慮飛利浦,這種服務 我心臟不夠大顆,受不了!!
If it wasn't for a star, I would write about how bad the after-sale service of the all-purpose cooker is. I don't even want to give a star! ! It is unfortunate that the pot has to be sent for repair during the warranty period. Please ask yourself for more blessings. If you have any questions, whether it is from the cabinet girl who collected the pot or the maintenance engineer, they all exude a sense of world-weariness. When I got the pot, it also came with a repair order filled with greasy brown soup. The soup was sticking to the outer pot of the pot, causing a sticky feeling.. Open the pot and there are parts that didn't come back with the pot.... Reactions and customer service will only get official perfunctory replies There are photos throughout the whole process, and the customer service is also noncommittal... If you buy electrical appliances in the future, you will not consider Philips at all. This kind of service My heart is not big enough to take it! !
R
Raymond on Google

Remind me the Getto
G
Guillermo Giorgis on Google

They were not careful with my expresso machine and scratch it all

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