豐瓏金銀珠寶有限公司 - Zhonghe District
4.7/5
★
基於 8 評論
Contact 豐瓏金銀珠寶有限公司
地址 : | 235, Taiwan, Zhonghe District, Yuanshan Rd, 180號豐瓏金銀珠寶有限公司 |
電話 : | 📞 +888 |
分類: |
珠寶店
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城市 : | Yuanshan Rd |
k
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kuang chun on Google
★ ★ ★ ★ ★ 特地去中和買了金飾項鍊,原本還要買金飾耳環的,可惜要的款式都沒有了,年輕老闆帥氣也客氣,希望下次有機會再跟貴店交易。
I went to Zhonghe to buy a gold necklace. I originally wanted to buy gold earrings. Unfortunately, the styles I wanted are gone. The young boss is handsome and polite. I hope I will have another opportunity to trade with your store next time.
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M
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Mimi Yu on Google
★ ★ ★ ★ ★ 光顧好幾次了!每次去老闆娘很熱情招呼聊天,不像其他評論說的愛理不理!完全不會!!老闆介紹鑽石的部分也是很仔細講解!很棒,讓人會一直想光顧的店!
Patronized several times! Every time I go to the hostess, I greet and chat warmly, unlike the ignorance of other comments! Absolutely not! ! The part where the boss introduces diamonds is also explained very carefully! It's a great shop that will make you want to visit it all the time!
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P
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Peihua Tsai on Google
★ ★ ★ ★ ★ 商品非常多樣化
都是很新的款式
非常喜歡
服務非常親切 也說明硬金的特性
非常推薦
Goods are very diverse
It's all new
like it very much
The service is very kind, which also shows the characteristics of hard gold
very recommended
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吳
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吳小美 on Google
★ ★ ★ ★ ★ 年輕一代傳承,門面很氣派,老闆很帥氣,老闆娘時尚美麗❤️價格公道,親切服務,多樣化商品,值得推薦唷!
Inherited by the younger generation, the appearance is very stylish, the boss is very handsome, the boss is fashionable and beautiful ❤️Fair price, kind service, diversified products, it is worth recommending!
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溫
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溫漾漾 on Google
★ ★ ★ ★ ★ 老闆娘很親切,每次服務我們都好到不行☺️
讓我們每個月都想來??
The proprietress is very kind, every time we serve us, it's so good☺️
Let's come every month ??
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A
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Anita Lin on Google
★ ★ ★ ★ ★ 想了很久,還是決定留評價給要去的人參考
是在2/12去的,去之前有先查評價才放心過去,但是卻體驗到一次很不愉快的購物經驗。
其實過去之前,除了有在蝦皮查看評價之外,也有在Google地圖上查看評價,看到說會親切給建議而且很客氣,才放心過去現場購買,但是當天其實感受真的很不好,感覺很像是走錯店家。走出店外我又看了一次Google評論,想說該不會是跟附近另外一家搞混了,但發現並沒有搞錯。
原先已在蝦皮詢問某款墜子,當天過去購買時並沒有放在枱面上,但是蝦皮上有,詢問老闆娘後,老闆娘從櫃子裡拿出來。然後想要再選購一款可搭配的配飾的時候,想說直接詢問老闆娘的意見可能會再拿出適合搭配但是沒有放在枱面上的墜子,或是提供一些建議,但是老闆娘直接回「我們不給建議」,而且當下的態度並不親切,讓我心情變得緊張
後來結帳時加購一條鋼鍊,並詢問5G金鍊跟鋼鍊的褪色問題,想說如果褪色的時間如果差不多的話,或許改買金鍊比較好,但是老闆娘回覆「不同的東西沒有辦法比較」、「所有東西都會褪色」,其實我是不懂才問的,也希望得到建議,但是老闆娘的回覆讓我不知道要不要改買金鍊。
除了在購物上無法給建議之外,也會讓人覺得自己應該要了解黃金才能夠到店選購,不懂的話問出來也得不到有建設性的回應。
所以坦言說整體的購物體驗真的很不好。
也讓我很懊惱自己為什麼要特別搭車過去購買。
老闆娘後來有在蝦皮私訊說明當天態度為什麼比較差,但還是會覺得⋯
明明江子翠也有一家銀樓有同款墜子,而且詢問問題都很熱情解釋,如果直接在那邊購買的話就好了。(唉??)
—————————後續發展—————————
就在我發表評論的當天晚上
又收到了老闆娘的蝦皮私訊說
「Google本來就是讓人評論的
但是你用兩個帳號給負評
這對店家真的有失公平
如果不是真心的反省我也不會再聊聊跟你解釋」
我真的是一頭霧水
直接說明我只有一個帳號
老闆娘還是說「你真的有兩個帳號啦Google」
其實當下我心裡真的翻了一個大白眼
我自己會不知道正在使用的帳號有幾個嗎?
後來老闆娘截圖一位「nx Al」網友的留言:
「老闆娘態度真的讓人感覺很馬虎⋯⋯不是很有耐心介紹??️?」
原來老闆娘並不是自覺當天態度不太好而私訊我
而是看到網友評論誤以為是我
所以才私訊我
但無奈我怎麼說老闆娘都不相信
還回覆我
「因為上面他的帳號是N跟A」(我剛好是詢問N跟A的字母墜)
「而且他留言的當天就是買的那一天」(根本不是同一天,差了兩三天)
我請老闆娘解釋,為什麼我明明是前兩天去的,但是這個評論是五天前,老闆娘要扣一個洗評論的帽子在我頭上
老闆娘說「好奇怪喔因為他這個Google跳出來真的真的是你買的那一天」後來才說是誤會一場
我截圖保卡以及我購買當天、5天前的Google地圖軌跡想證明自己並不是那位網友
雖然保卡沒有日期,但是看軌跡應該是看得出來我到店的日期是2/12
老闆娘還是回覆說「不會啦你有發票啊」
我只好拍攝發票證明我跟該位網友根本不是同一天去店裡的
雖然後續雙方都有比較理性溝通,但是被質疑人格的心情真的是很糟糕
而且還發現老闆娘只是認錯人才來找我道歉
也讓我不禁想原來老闆娘並不是如她所說的,當天是因為私事而態度不好,而是那陣子都不好
⚠️
其實這件事情老闆娘處理的真的很不好
在沒搞清楚青紅皂白之前,先扣一頂帽子到顧客身上,並私訊質問
顧客說明根本不是同一個人時
老闆娘還是不相信
還需要顧客自己證明清白來換取一句道歉、誤會一場
店家這樣的作法真的很不可取
後來老闆娘有在私訊裡說明鋼鍊與5G金鍊的褪色差異,並且說明到店選購是真的「我們不給建議」
After thinking about it for a long time, I decided to leave a review for the reference of those who want to go.
I went there on 2/12. I had to check the evaluation before I went to feel relieved, but I experienced a very unpleasant shopping experience.
In fact, before the past, in addition to checking the reviews on Shopee, I also checked the reviews on Google Maps. I saw that they would give suggestions and were very polite, so I was relieved to buy on the spot, but I actually felt really bad that day, I felt very Like going to the wrong store. Walking out of the store, I looked at the Google review again, wondering if it was a confusion with another nearby store, but found that there was no mistake.
I had already asked about a certain pendant at Shopee, but it was not placed on the counter when I bought it that day, but it was on the Shopee. After asking the proprietress, the proprietress took it out from the cabinet. Then when I want to buy another accessory that can be matched, I want to ask the proprietress's opinion directly, maybe I will come up with a pendant that is suitable for matching but not placed on the table, or provide some suggestions, but the proprietress directly replied "We No advice", and the attitude at the moment is not friendly, which makes me nervous
Later, at the checkout, I purchased a steel chain and asked about the fading of the 5G gold chain and the steel chain. I wanted to say that if the fading time is similar, it may be better to buy a gold chain, but the lady boss replied, "There is no way to compare different things. ”, “Everything fades.” In fact, I asked because I didn’t understand it, and I wanted to get advice, but the lady boss’s reply made me wonder if I should buy a gold chain instead.
In addition to being unable to give advice on shopping, it will also make people feel that they should understand gold before they can go to the store to buy.
So frankly speaking, the overall shopping experience is really bad.
It also made me very annoyed why I had to take a special ride to buy it.
The proprietress later sent a private message to Shopee explaining why her attitude was poor that day, but she still felt...
Obviously, Jiang Zicui also has a silver building with the same pendant, and they are very enthusiastic about asking questions. It would be better if they bought it directly there. (Alas ??)
—————————Follow-up development —————————
Just the night I made my comment
Received a private message from the owner's wife, saying that
"Google is all about making comments
But you use two accounts to give negative reviews
It's really unfair to the store
If it wasn't for sincere reflection, I wouldn't talk to you again to explain it to you."
I'm really confused
Just say I only have one account
The proprietress still said, "You really have two Google accounts."
Actually, I really rolled my eyes right now.
Would I not know how many accounts I am using?
Later, the proprietress took a screenshot of a "nx Al" netizen's message:
"The attitude of the proprietress is really sloppy...not very patient to introduce ??️?"
It turns out that the lady boss didn't feel that her attitude was not good that day and privately messaged me
But seeing the comments of netizens mistakenly thought it was me
So just private message me
But unfortunately I don't believe what the boss says.
also reply to me
"Because his account number above is N and A" (I happened to be asking about the letter pendant of N and A)
"And the day he left a message was the day he bought it" (not the same day at all, two or three days apart)
I asked the proprietress to explain why I went there two days ago, but this comment was five days ago, and the proprietress wanted to put a hat on my head for washing comments
The proprietress said, "It's weird because he jumped out of Google and it was really the day you bought it." Later, she said it was a misunderstanding
I screenshot the warranty card and the Google map track on the day I purchased and 5 days ago to prove that I am not the netizen
Although the warranty card does not have a date, but looking at the trajectory, it should be seen that the date I arrived at the store is 2/12
The proprietress still replied, "No, you have an invoice."
I had to photograph the invoice to prove that I and the netizen did not go to the store on the same day at all
Although the two sides have more rational communication in the follow-up, the mood of being questioned is really bad
And I also found that the lady boss came to me to apologize only after admitting I was wrong.
It also made me think that it was not as she said that the lady boss had a bad attitude that day because of personal matters, but that she was not good at that time.
⚠️
In fact, the boss's handling of this matter is really bad.
Before figuring out the indiscretion, put a hat on the customer and ask questions privately
When the customer states that they are not the same person at all
The boss still doesn't believe it
Customers also need to prove their innocence in exchange for an apology and a misunderstanding
It's really unacceptable for the dealer to do this.
Later, the proprietress explained the difference in fading between the steel chain and the 5G gold chain in a private message, and stated that it is true to buy at the store "We do not give advice"
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曾
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曾琬婷 on Google
★ ★ ★ ★ ★ 超棒的店家,推薦給大家❤️
美麗的闆娘親切又服務好,
價錢也給的很公道喔?
希望大家有空都去看看
Great store, recommend it to everyone ❤️
The beautiful lady is kind and helpful,
The price is also very fair ?
Hope you all have time to visit
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蕭
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蕭蕭 on Google
★ ★ ★ ★ ★ 很棒的店,價格真的很親民
蝦皮經常發美美的金飾✓✓
真的是讓我看得欲罷不能~
我問題一大堆
可是老闆娘都超有耐心~~
商品的品質好一個沒話說
親朋好友都覺得很美~
老闆娘跟我一樣很愛聊
真的好買又好聊
大給好評哦~~~~???
Great store with really affordable prices
Shrimp skin often makes beautiful gold jewelry ✓✓
I can't stop watching it~
I have a lot of questions
But the lady boss is very patient~
The quality of the product is good, nothing to say
Friends and family feel beautiful~
The lady boss likes to chat like me
Really good buy and good chat
Great praise~~~~???
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