中華電信 中和興南

4.2/5 基於 8 評論

Contact 中華電信 中和興南

地址 :

23565, Taiwan, New Taipei City, Zhonghe District, Section 1, Xingnan Rd, 51號中華電信 中和興南

電話 : 📞 +8889
網站 : https://www.cht.com.tw/
分類:
城市 : Xìngnán Rd

23565, Taiwan, New Taipei City, Zhonghe District, Section 1, Xingnan Rd, 51號中華電信 中和興南
阿明Yo on Google

真的不是我逾期不繳通訊費耶 我他媽在繳費櫃檯等了20分鐘,你們的工作人員也沒有要到繳費櫃檯的意思 所以每天一直傳簡訊催我繳費等我要去繳費又不給我繳費的概念是?
It's not that I didn't pay the communication fee overdue. I fucking waited at the payment counter for 20 minutes, and your staff didn't mean to go to the payment counter So I keep sending text messages every day to urge me to pay the bills and wait for me to pay the bills without paying the bills?
徐達智 on Google

看手機店員還蠻熱心的,但是今天服務人員實在太少了,導致對我服務的人員後來不能專注替我講解手機,他一直看左邊和前面。
The clerk who looked at the mobile phone was quite enthusiastic, but there were too few service personnel today, so the person who served me could not focus on explaining the mobile phone for me. He kept looking to the left and the front.
M
Mok Yu on Google

2月在申辦服務時的門市人員不專業!他查出我有未繳款,我想知道是什麼樣的費用?但他卻回應他不知道,如果要查要到直營門市,結果我現場繳款當下他列印出來的收據就很清楚的註明費用項目,連中華電信線上客服確認其他問題時也是敷衍制式的回覆,與我幾年前還在使用中華電信時的專業都不一樣了
In February, the sales staff during the application for services were unprofessional! He found out that I had outstanding payments, and I wondered what was the fee? But he responded that he didn't know. If he wanted to check the directly-operated stores, the receipt he printed out clearly indicated the expenses when I paid on the spot. Even Chunghwa Telecom's online customer service was perfunctory when confirming other issues. Reply, it's different from my major when I was still using Chunghwa Telecom a few years ago
呱呱 on Google

要不是只能給一顆星不然我只想給0.5顆星^_^ 真的不懂員工訓練怎麼做的 續個約要跑三趟還沒搞好⋯問需要什麼證件 每個店員講的都不一樣^ ^ 耍人很好玩嗎
If it wasn't for only one star or I just wanted to give 0.5 stars ^_^ I really don't understand how the staff training is done. I have to make three trips to renew an appointment and I haven't done it yet... Ask what documents are needed. Each clerk speaks differently ^ ^ Is it fun to play people?
N
Nina Lin on Google

服務很好,門市的廖先生和維修工程師彭先生都很棒,態度親切又專業!手機第一天晚上送修,第三天下午就修好送回,速度超快,因為在保固期內,是免費維修。貼保護貼還有75折優惠。值得推薦!
The service is very good. Mr. Liao from the store and Mr. Peng, the maintenance engineer, are both great, friendly and professional! The mobile phone was sent for repair on the first night, and it was repaired and sent back in the afternoon of the third day. The speed was super fast, because during the warranty period, it was repaired free of charge. There is also a 75% discount on stickers. Recommended!
Z
Zhe on Google

昨日家母因有手機操作及通訊軟體資料移轉問題至門市詢問,人員告知除原本在店家購買產品可提供免費服務其餘服務皆需收費,我們也覺得合理,畢竟這是你們的專業,但門市人員對老人家的提問表現不耐煩外,後續也沒有完全解決問題,且費用仍照單全收,導致家母花了錢跟時間到門市後該解決的問題沒解決,還受了一肚子氣,我認為既然你們收了錢就該提供相應價值的服務,如果沒能力解決就把該有的態度拿出來,老人家本就需要比一般人多花一些時間跟心力去做解釋說明,如果你們當時沒有時間或者不想接客,大可直說,我們可另尋其他門市為我們提供服務,不必浪費彼此的時間,我認為此門市人員訓練有很大的空間需做加強,奉勸有看到此則評論的網友們,如家中長輩有通訊用品操作相關問題但並非在此門市購買的通訊用品,請斟酌前往諮詢,以免問題沒解決還受一肚子氣
瑞娟朱 on Google

Good
E
Emily Ho on Google

Great services with all kinds of questions about smartphones. Original mobile phone accessories are expensive but good quality. Normally I buy smart phones there and buy smart phone case, smart phone protector at the night market nearby. It depends on your budget.

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