宏福家具
3.9/5
★
基於 8 評論
Contact 宏福家具
地址 : | 236, Taiwan, New Taipei City, Tucheng District, Section 1, Zhonghua Rd, 239號宏福家具 |
電話 : | 📞 +88 |
分類: |
家具店
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城市 : | Zhōnghuá Rd |
黃
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黃子珊 on Google
★ ★ ★ ★ ★ 在現場看的沙發床品質明顯較好,送到家的沙發床品質很爛,讓人感覺很差,用沒多久,椅子的鐵片就露出來,還要自己敲平一點,真的很爛
The quality of the sofa bed seen on the spot is obviously better. The quality of the sofa bed delivered to the home is very bad, making people feel very bad. After a long time, the iron sheet of the chair is exposed, and it needs to be knocked down by itself. It is really bad.
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王
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王珏淇 on Google
★ ★ ★ ★ ★ 親切又有耐心的老闆與老闆娘??
消費一床單人獨立筒床墊
很迅速就送到府??睡到至今半年依然舒適
再次去詢問嬰兒床墊得訂做??
我還沒有二次消費玫瑰姐也是很熱心的介紹與解釋,很喜歡,若要下訂絕對會在來此消費 ??
Kind and patient boss and boss
Consumption of a bed sheet person independent tube mattress
Very quickly sent to the house to sleep until the half year is still comfortable
Going to ask the baby mattress again.
I still don't have a second consumption of Rose sister. I am also very enthusiastic about introducing and explaining. I like it very much. If you want to make a reservation, you will definitely spend it here.
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莊
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莊維容 on Google
★ ★ ★ ★ ★ 第一次認識玫瑰姐是在六年前準備新房的時候,當時的預算有限,以往也沒有經驗挑選家具,都是玫瑰姐一件件介紹合適的物件,不強迫推銷,價格也盡可能算便宜給我,才得以控制在總預算內.往後的幾年只要是有添購家具的需求,我一定先找玫瑰姐,這裡C.P值非常高,推薦給大家.
The first time I met Rose Sister was when I was preparing a new house six years ago. At that time, my budget was limited. I had no experience in selecting furniture in the past. Rose is a piece of suitable item, not forced to sell, and the price is as cheap as possible. Give me, I can control it within the total budget. In the next few years, as long as there is a demand for buying furniture, I must first find Rose sister, where the CP value is very high, recommend it to everyone.
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L
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Lesley Lin on Google
★ ★ ★ ★ ★ ㄧ開始買雙人床和沙發,玫瑰姐態度確實親切,掛保證床跟沙發使用五年沒問題,有問題儘管跟他說,結果這兩樣傢俱在一年多開始出現崩塌的狀況甚至沙發不能坐,海綿品質很糟,想說電話跟當初親切的玫瑰姐告知,結果得到的是她含血噴人的字句,非常不推薦這家店,品質有問題不處理,大家千萬不要被這家不老實的店給欺騙。
I started to buy a double bed and a sofa. The attitude of Rose is really kind. I can guarantee that the bed and the sofa will be used for five years. There is a problem. Although I told him that the two furnitures began to collapse in more than a year, even the sofa could not sit. The quality of the sponge is very bad. I want to say that the phone is told by the kindly Rose sister. The result is that she has bloody words. I don’t recommend this store very much. If there is any problem with quality, don’t be fooled by this one. The shop gives deception.
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詹
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詹馥華 on Google
★ ★ ★ ★ ★ 就近選購茶几,有幾組合意的,和接待小姐詢問價錢,得到不耐煩的回應,傻眼,非常不推薦
和客人說我知道妳不會買,好,如妳願
I bought a coffee table nearby. I had a few combinations. I asked the receptionist about the price and got an impatient response. I was dumbfounded. I don’t recommend it.
Tell the customer that I know you won’t buy it, well, as you wish
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謝
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謝祥偉 on Google
★ ★ ★ ★ ★ 玫瑰姊,介紹的很仔細!不信可以貨比三家,絕不吃虧
Sister Rose, the introduction is very careful! If you don’t believe me, you can shop around, and you will never suffer.
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保
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保羅 on Google
★ ★ ★ ★ ★ 完全 不推薦 這間家具行
如果可以選擇我一顆星都不願意給。
去年109年大約8-9月的時間 ,
到店內購入這張椅子(如圖)
這張椅子也只有我個人平常使用(坐在上面用電腦)
第一周,我就發現軟墊坐下去會有一個軟墊和椅子框框小分離的聲音
我原本以為是新家具所以會又這樣的聲音
後來,大概110年1月左右
軟墊下方木板直接破裂
我拿到家具行告知這個狀況
並且詢問我都是只有坐在上面,
設計上是否有問題?
當初販售我這張椅子的謝小姐(玫瑰)
說要送回工廠請他們評估且維修
故事到這邊我想說只要椅子修好就好!
大月送過去兩周多,
完全沒有任何消息!
我後來直接打電話詢問,
一樣是謝小姐(玫瑰)接聽
電話中表示,工廠認為這是被 踩 壞的?
我說這張椅子都只有我本人在坐也沒有踩過他,
而且重點是,要整個破裂應該是要踹椅子中心點才有可能吧?
請問椅子要如何準確地踹中心點呢?
我反映給謝小姐(玫瑰)
謝小姐表示第一次遇到這樣的狀況
答應在過年前椅子會修好!
我持續等待,
到了初六我實在受不了,這段時間一樣沒人跟我聯繫
我再次撥打電話過去詢問椅子的狀況
謝小姐表示工廠說廠商覺得就是人為的為什麼要修
我再次說明這張椅子完全式設計有問題!
而謝小姐這時候,竟然也只是擺爛的說他也沒遇過這樣的狀況,
是第一次?
我說這第一次,對我這個消費者來說就是最糟糕的一次!
我訊問為什麼沒有人跟我聯繫?
謝小姐後來又說工廠修好了但是送成另外一張椅子過來
所以還沒通知
我說難道你都不用先通知我嗎?
謝小姐才支支嗚嗚說大概還需要一些時間
那不就表示椅子根本沒修
前後矛盾根本毫無 誠信!
110/3/3 今天我去領了椅子(終於前兩天收到通知 原來修一張椅子要兩個月?),
我現場用手輕壓坐墊,又發出了去年剛買一模一樣的聲音
我問謝小姐,妳聽又有這個聲音了
謝小姐這時候說 她也很衰遇到這樣的工廠....
我轉頭直接離開
我想提醒所有有參考這間家具的顧客,
好好評估 品質 售後服務 態度
在我這次的消費體驗 都是0分
最後也告知宏福家具
生意不是這樣做的,
我剛看了你們最近的評價,
看來我並不是你們口中唯一一個個案!
再也不會光臨你們的家具行!
3/6更新 回覆
我看到了 業主回應的內容
決定再次回覆
1.我想請問業主,在我送修後,有主動連繫我表示因為沒修好所以延誤了維修時間嗎? 如同我的評論內所表示,我送修後兩周,因為完全沒有消息,所以我主動撥打電話給你們,電話中,前後說法也不一,最後才說因為廠商根本還沒修!所以需要再等待一段時間
2. 業主說工廠修理技術未盡滿意,請問,你說你們很無奈?
我是消費者,椅子是我在使用,那我不就更無奈,因為我遇到了沒有篩選工廠品質的家具行,而家具行給我的回覆,是你們很無奈
3.我沒有亂下定論,以上都是我這次的售後服務體驗,我不是唯一個案,大家看看前面的評論,我想公道自在人心。
Not recommend this furniture store at all
If I can choose, I am not willing to give it a star.
Last year, from August to September in 109,
Go to the store to buy this chair (pictured)
This chair is only for my personal use (sit on it and use the computer)
In the first week, I noticed that there would be a small separation between the cushion and the chair frame when sitting on the cushion.
I thought it was new furniture so I would make this sound again
Later, around January 110
The board under the cushion is broken directly
I got it to the furniture store and told me about the situation
And asked me only to sit on it,
Is there a problem with the design?
Miss Xie (rose) who sold my chair back then
Said to be sent back to the factory for evaluation and repair
At the end of the story, I want to say that as long as the chair is repaired!
Da Yue sent it over the past two weeks,
No news at all!
I later called directly to inquire,
The same is Ms. Xie (Rose) answering
The phone said that the factory thought it was trampled on?
I said that this chair is only me sitting and I have not stepped on him.
And the point is, the entire rupture should be possible by kicking the center of the chair, right?
How does the chair kick the center point accurately?
I reflect to Miss Xie (rose)
Miss Xie said that it was the first time she encountered such a situation
Promise that the chair will be repaired before the Chinese New Year!
I keep waiting,
By the sixth day of the sixth day, I can’t stand it anymore, no one contacted me during this time.
I called again and asked about the condition of the chair
Miss Xie said that the factory said that the manufacturer felt that it was artificial, why should it be repaired?
I once again explain that there is a problem with the complete design of this chair!
At this time, Miss Xie was just plausible saying that he had never encountered such a situation.
Is it the first time?
I said this is the worst time for me as a consumer!
I asked why no one contacted me?
Ms. Xie later said that the factory was repaired but sent another chair
So I haven't notified yet
I said, don’t you need to notify me first?
Ms. Xie said that it might take some time
Does that mean that the chair has not been repaired at all
There is no integrity at all in inconsistency!
110/3/3 Today I went to pick up a chair (I finally received a notice two days ago, so it takes two months to repair a chair?),
I pressed the cushion with my hand on the spot, and made the same sound as I just bought last year
I asked Miss Xie, you hear this voice again
Miss Xie said at this time She is also very bad at encountering such a factory...
I turned my head and left
I want to remind all customers who have referenced this furniture,
Evaluate "Quality" After-sales Service" Attitude
In my consumption experience this time, it’s all 0 points
Finally, I also told Hongfu Furniture
The business is not like this,
I just read your recent evaluation,
It seems that I am not the only case in your mouth!
Never visit your furniture store again!
3/6 update Reply
I saw the owner’s response
Decided to reply again
1. I would like to ask the owner, after I sent it for repair, did he contact me to indicate that the repair time was delayed because it was not repaired? As stated in my comment, two weeks after I sent it for repair, because there was no news at all, so I took the initiative to call you. During the call, there were different statements before and after, and I finally said that because the manufacturer has not repaired at all! So need to wait for a while
2. The owner said that the repair technology of the factory is not satisfactory. May I ask, you say you are helpless?
I am a consumer, and I am using the chair, so I am even more helpless, because I have encountered a furniture store that does not select the quality of the factory, and the reply from the furniture store is that you are very helpless
3. I have not made any conclusions. The above is my after-sales service experience this time. I am not the only case. Look at the previous comments. I want to be fair and comfortable.
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C
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Chen Chen on Google
★ ★ ★ ★ ★ 喜愛實木家具的人千萬不要錯過!CP值完全屌打x肯 & 瑪x尼!這裡有很多柚木、桃花心木、橡膠木的實木家具。造型也滿新穎的。到現場勘查覺得品質完全不輸給貴桑桑的精品家具。反正也都是馬來西亞,印尼進口的。我覺得表面的處理非常細緻,顏色和花紋都處理的很不錯。老闆都是自己進口的品質有保障。
People who love solid wood furniture should not miss it! The CP value is completely fucked x Ken & Maxney! There are many solid wood furniture of teak, mahogany and rubber wood. The shape is also full of novelty. I went to the site to investigate and felt that the quality was not inferior to that of Guisangsang's fine furniture. Anyway, they are all imported from Malaysia and Indonesia. I think the surface treatment is very detailed, the color and pattern are handled very well. The bosses are all imported and the quality is guaranteed.
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