泰陽電工股份有限公司

Items repaired and broken repaired and broken

Inheritance to be strengthened

If it is not the original house owner, this name is not seen, I will not encounter problems to deal with, the customer service will directly hang your phone call again, she will not directly

The motherboard burned out within half a year after I bought the air conditioner. I took it back and repaired it for 5 days and it didn’t work well. I said that I would call back. I didn’t even make a call. I didn’t even answer the phone in the past! The service is very poor and the quality of the goods is poor. I strongly advise the public not to buy it. I will never patronize it again.

An air-conditioning company that ignores consumer rights! [Update] The air-conditioning in the large room where the control panel was replaced less than two months ago currently only has air supply, and the air-conditioning has no function! The air-conditioning problem in the small room has not been dealt with. My whole family has slept in the living room for two nights! Please discuss with the company as soon as possible when you see the message.

Because the outdoor unit with separated air conditioner that has been used for more than 20 years at home is broken, I also consulted a professional first. Professionals estimated that the IC control panel is broken. It is better to ask the original manufacturer to evaluate again. the company. I would like to explain a few questions about services to your company: 1. First of all, even if we can't find the address of our home, we think we have given the wrong address. 2. We just asked if there is a service for cleaning the air conditioner. The engineer directly said that there was no time to make the customer feel bad. Of course, we also know that the master is very busy, but there is no way to achieve a kind and objective answer. Points will be deducted. 3. The master moved to other home appliances because he wanted to check the outdoor unit, but he did not help us recover. 4. The master accidentally dropped our house's things on the ground, including fragile things. Although it was not broken, he didn't say an apology, and watched me pick up. In summary, although it is a service issue, I hope that your company can be more rigorous and strengthen this aspect. I think this is also the main reason for customers to trust your company. Then there is the issue of professional competence: I do n’t know what the actual operation process is. Although the machine is old, the model of our air conditioner has been known to your company in advance. The materials and materials have not been produced anymore. Now you know? How come I went to the house and checked and found out that I did n’t find anything and did n’t check it? This will only make the client feel that the master is too lazy to repair, coupled with the previous attitude issues, the professional ability of the master is difficult to avoid being suspected. I hope your company can strengthen this one more, and don't let the company's credibility decline because this part is not managed well, thank you.