寶島眼鏡 土城裕民路 - Tucheng District

4.9/5 基於 8 評論

Contact 寶島眼鏡 土城裕民路

地址 :

23663, Taiwan, New Taipei City, Tucheng District, Yumin Rd, 110號寶島眼鏡 土城裕民路

電話 : 📞 +88797
網站 : http://www.formosa-optical.com.tw/
分類:
城市 : Yumin Rd

23663, Taiwan, New Taipei City, Tucheng District, Yumin Rd, 110號寶島眼鏡 土城裕民路
王朝昇 on Google

這邊服務不錯,對待客人很親切,有問題也會馬上解決,推推喔
The service here is good, and the guests are very kind. If there is any problem, it will be solved immediately.
c
checkitout 168 on Google

陳先生服務認真專業,有感服務!感謝您O(∩_∩)O
Mr. Chen's service is serious and professional, and he has a sense of service! Thank you O(∩_∩)O
L
Luna on Google

懷疑五星根本是請人來洗頻的,很糟糕的一次體驗,也不會想再上門了,眼鏡有狀況才想來瞭解確認一下問題,隨便測了2次,結果機器疑似有問題檢查不出原因,男驗光師似乎專業能力不足就叫客人去找眼科檢查,態度還很敷衍隨便,讓人感受極差,事後也不幫客人確認鏡片配戴或是否需要再做調整就直接趕客人走,有你們這樣的服務態度在對待客人嗎?服務態度真的有夠差勁!可以的話我連一星都不想給。配過其他間門市,就這間態度最差,原來寶島的服務品質都是這樣對待客人的……不是你們的眼鏡有問題而是客人自己要去看眼科?!說來好笑,只有你們這一家建議我看眼科。
I suspect that Five Stars simply invited people to wash frequently. It was a very bad experience, and I would not want to come to the door again. I only wanted to check the problem when the glasses were in condition. , The male optometrist seems to have insufficient professional ability and asks the client to go to the ophthalmology examination. The attitude is still very perfunctory, which makes people feel extremely bad. Do you treat customers with such a service attitude? The service attitude is really bad! I wouldn't even give it a star if I could. I've worked with other stores, but this one has the worst attitude. It turns out that the service quality of Baodao treats customers like this... It's not that there is a problem with your glasses, but that the customer wants to see an ophthalmologist? ! Funny, you are the only one who suggested that I see an ophthalmologist.
s
sunny sunny on Google

昨天下午剛好經過寶島門市.... 進入後服務我的是一位”捲毛中年男子“! 一進門我禮貌的詢問我有7-11海昌隱眼買一送一... 因為沒使用過,所以想購買來使用看看... 捲毛中年男子一聽到我要用買一送一卷講話方式就愛理不理的回我說不確定能不能使用哦什麼的,要試刷看看才知道? 這就算了....被帶到裡面我選擇了我要的顏色後,捲毛中年男子一樣跟我說要刷條碼試試看我的卷能不能用哦... 我跟他到了櫃台,我手機放著他說要拿我手機刷看看.... 我的手機拿在手上連刷都沒刷..... 後來又跟我說要留電話跟姓名確認加入會員什麼的,之後我要再買同樣商品就能查到資料,要求我報電話姓名。 好,我留了家人的電話跟姓名。 對方在電腦桌前按了系統按半天就算了(沒錯的話是要確認查詢有沒有相關購買記錄什麼的....) 掃描器連掃我的手機條碼都沒有....一次都沒掃過! 然後沒有經過我同意下開使亂按我的手機,這真的超級誇張的! 如果你按錯不會使用不是應該要請我重新開啟APP嗎? 後來是我要求拿回我的手機才還我! 沒多久門市女店員走過來本意要幫忙這位捲毛店員....想說是不是遇到什麼問題 這位店員看到捲毛男子在電腦前按來按去後大概也知道他的原因是什麼....看了看了停止沒再說話..... 捲毛男子連我手機刷條碼都沒刷過,就跟我說我的卷可能已經兌換過什麼的、是我的條碼有問題沒有數字什麼的,所以無法使用兌換買一送一! 我就在這浪費了10分鐘...... 離開剛好看到隔碧有年輕人眼鏡,我馬上跑去詢問是否可購買兌換? 刷完後我詢問兌換卷狀況,店員回覆我:可以換呀!很正常啊! 當我結完帳店員請我看手機條碼,上面顯示「已兌換」! 所以我是兌換成功可購買的! 第1:我也是門市服務人員,你當天在幹嘛我也很清楚! 如果因為買一送一沒業績,那你們寶島眼鏡就不要跟人家玩什麼買一送一! 第2:如果不想給人換也不想浪費時間,說個缺貨什麼的打發走很難嗎?何必浪費時間? 第3:如果寶島或貴店店長有責任,請你們仔細看監視器畫面! 第4:這位捲毛男子不想服務,我也沒為難或沒禮貌,但從我進門市後,這位捲毛男子真的是故意在找麻煩,可惡至極!!! 第5:雖然7-11兌換卷我不曾換過,但我到別家確實就可以換,為什麼你們家問題這麼多?? 第6:我到了板橋時,隨便找了一家寶島詢問兌換兌問題,店員幫我查詢後說卷是正常可使用到4/5沒錯,基本上只要掃描上面的條碼就可以了。 系統會帶入資訊,那請問同樣是寶島眼鏡這位捲毛男店員到底在幹嘛?? 你連掃描都沒掃描就說我的條碼有問題?是有問題在哪??? 我只是詢問沒購買,別間的寶島眼鏡店員就態度很好很禮貌! 如果可以,我連1星也不想給!爛透了!!!
Just passed by Baodao store yesterday afternoon.... The person who served me after entering was a "curly-haired middle-aged man"! As soon as I entered the door, I politely asked if I have 7-11 Haichang Invisible Eyes buy one get one free... Since I haven't used it, I want to buy it and use it... When the curly-haired middle-aged man heard that I was going to use the buy-one-get-one-roll talk method, he ignored it and said that he was not sure if he could use it or not. That's fine.... After I was taken inside and I chose the color I wanted, the middle-aged man with curly hair told me to scan the barcode and try to see if my roll could work... I went to the counter with him, I put my phone on it and he said he wanted to take my phone to check it.... I didn't even swipe my phone in my hand... Later, he told me to leave a phone number and name to confirm membership or something. After that, if I want to buy the same product again, I can check the information and ask me to give my phone name. Well, I left my family's phone number and name. The other party presses the system button in front of the computer desk for a long time and forgets it (if it is correct, it is necessary to confirm whether there is any relevant purchase record in the query....) The scanner didn't even scan the barcode of my mobile phone....not even once! Then, without my consent, I pressed my phone indiscriminately, which is really super exaggerated! If you press the wrong button, you won't be able to use it, shouldn't you ask me to restart the APP? Later, I asked to get my phone back to me! It didn't take long for the store clerk to come over and she intended to help the curly clerk.... I wanted to say if there was any problem. The clerk probably knew what the reason was after seeing the curly-haired man pressing back and forth in front of the computer.... looked at it and stopped talking... The curly-haired man didn't even swipe the barcode on my mobile phone. He told me that my roll might have been exchanged or something, and that there was a problem with my barcode and no number, so I couldn't use the exchange to buy one get one free! I just wasted 10 minutes here... When I left, I just saw a young man's glasses in Gebi, I immediately ran to ask if I could buy and exchange it? After brushing, I asked about the status of the exchange coupon, and the clerk replied: I can exchange it! it's common! When I finished the checkout, the clerk asked me to look at the barcode on my mobile phone, and it said "Redeemed"! So I am redeemable and can be purchased! 1st: I am also a store service staff, I also know what you were doing that day! If there is no performance because of buy one get one free, then you Baodao glasses should not buy one get one free with others! Step 2: If you don't want to be replaced and don't want to waste time, is it difficult to say something out of stock or something to get rid of? Why waste time? Step 3: If Baodao or your store manager is responsible, please look at the monitor screen carefully! No. 4: The curly-haired man didn't want to serve, and I was not embarrassed or rude, but since I entered the store, this curly-haired man was really looking for trouble on purpose. ! ! 5th: Although I have never exchanged the 7-11 exchange coupons, I can indeed exchange them when I go to another home. Why are there so many problems in your home? ? No. 6: When I arrived in Banqiao, I randomly found a treasure island to ask about the exchange and redemption. The clerk helped me check and said that the volume is normal and can be used until 4/5. Basically, just scan the barcode on it. The system will bring in information, so what exactly is the curly-haired male clerk of Baodao Glasses doing? ? You say there is something wrong with my barcode without even scanning it? Is there a problem? ? ? I just asked if I didn't buy it, and the clerk of Baodao Optical in other rooms was very polite and polite! If possible, I don't even want to give 1 star! Sucks! ! !
桃桃姊 on Google

真的是太優質了! ??????大力推薦 我是在地的土城人,最喜歡來寶島-土城裕民店消費了~??? 驗光專業,每次的服務與價格都可以讓我接受,這麼好的優良店家,一定要好好珍惜,用❤️支持相挺,真心推薦給大家喲~~~ 繼續加油保持最好的服務~ 平常路過時 就很常看到店員們 會趁著沒客人配鏡時 趕緊認真仔細的擦鏡框 打掃整理調整擺設 店內環境真的是很整齊乾淨 讓人感覺就是一塵不染的 即使現在是防疫期間 也不用擔心 一進門就能看到酒精 門市人員也會貼心提醒我們 都有落實清潔消毒工作 進去配鏡就是非常安心 很值得讚美一下~ 溫經理和門市人員們 服務態度都超級親切 每次進去保養眼鏡或閒逛 都非常的迅速前來 熱情招呼~~~ 然後店家 有配備一台超級厲害的 七合一機器 可以關心我們的眼睛狀況 (角膜、晶體、眼壓) 健康檢查 我這個老主顧 也早早體驗過了~ 門市常有不定期的活動 只要是公司的商品優惠活動 門市人員都會主動 跟我清楚解說 也會協助我使用 寶島APP折抵~? 這次店員幫我檢查眼睛外觀 發現我有曬斑 所以趁著這波活動 買了一只 不算太便宜 但是 很飛炫的太陽眼鏡?️? 小姐有主動教我? 操作使用寶島的行動支付 以後出門就算忘記帶信用卡 也不怕了 只要有帶手機 還是能隨時到寶島消費 聽說門市最近 葉黃素有新產品 還有做活動呢! 想知道詳細內容的話 再自己去問~ 我就不幫忙打廣告了 我只是單純上網打一下 我的門市消費感受 順便把我的愛店 推薦給大家 ??? ??????
It's really too high-quality! ??????Highly recommended I am a native of Tucheng, and I like to come to Baodao-Tucheng Yumin Store to spend the most~??? Professional optometry, every service and price can be accepted by me, such a good and excellent store, must be cherished, support with ❤️, I sincerely recommend it to everyone~~~ Continue to work hard to maintain the best service~ Usually passing by I often see the staff Will take advantage of the absence of guests Hurry up and carefully wipe the frame Clean up and adjust furnishings The store environment is really neat and clean It feels spotless Even if it is during the epidemic prevention period Don't worry You can see the alcohol as soon as you enter the door The store staff will also remind us intimately Have implemented cleaning and disinfection work I feel at ease when I go in for glasses It's worthy of praise~ Manager Wen and the store staff The service attitude is super friendly Every time I go in to maintain my glasses or hang out Came very quickly Warm greetings~~~ Then the store Equipped with a super powerful Seven-in-one machine Can care about our eye condition (Cornea, lens, intraocular pressure) health examination My old patron I experienced it early too~ Stores often have irregular activities As long as it’s the company’s product promotions Store staff will take the initiative Explain clearly to me Will also help me use Treasure Island APP discount~? This time the clerk helped me check the appearance of my eyes Found i have sunburn So taking advantage of this wave of activities Bought one Not too cheap but Very dazzling sunglasses?️? Miss has taken the initiative to teach me ? Operate mobile payment using Treasure Island Even if you forget to bring your credit card when you go out Don't be afraid As long as you bring your mobile phone I can still go to Baodao for consumption at any time I heard that the store is recently Lutein has new products There are also activities! If you want to know the details Ask yourself again~ I won't help with advertising I just hit the Internet My store consumption experience By the way my love shop Recommend to everyone ??? ??????
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13陳冠宇 on Google

店內燈光柔和 店員解說詳細易理解 裡外乾淨 總體上體驗是很棒的 讓我在配鏡的過程沒有太大的困難性 售後服務以及調整等都在水準之上 如有下次機會我會再過來配鏡 也希望需要配鏡的人類們可以來這裡做參考
The light in the store is soft, and the staff explanation is detailed and easy to understand The inside and out are clean, the overall experience is great, so I don’t have too much difficulty in the process of fitting the glasses, the after-sales service and adjustments are all above the standard If I have the next opportunity, I will come to get glasses again. I hope that people who need glasses can come here for reference.
N
Nik on Google

Awesome customer service
潘忠義 on Google

OK-,

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