佳新帆布行 南投縣南投市芳美路241號 - Nantou City

Excellent business, praise!

Good service, high CP value

Good service, good efficiency, fair prices

Boss is friendly and the speech is funny

Great, well-served canvas line! Professional canvas company!

Fast speed and professionalism at reasonable prices

The custom-made double-car canvas carport, thank you for your patience introduction and the boss father and son for their careful installation! ?

1. Insufficient professional knowledge, asking about the carport and questioning the guests, Reply to the owner, you didn't understand the situation, it's not a matter of the year at all, and now I asked how high the carport can be. The female employee directly said that there is no way to make it. to ask 2. He said he wanted to call back, but he didn't leave the guest's phone number. He also blamed the guest for not having a caller ID. Shouldn't the lack of caller ID be a problem with your equipment? , how can you push all the problems to the guests? Reply to the owner, since you are negligent, you should admit it immediately, not to blame the guest. Your so-called explanation of the caller ID problem is to blame the guest for a problem with the mobile phone, so that your phone number is not displayed on your side? I don't think any customer can accept such a way and tone. I just called back to see the situation after the inquiry. There is no part to blame at all. Please clarify again. 3. I called the next day to ask a question that has not been answered yet. The attitude of the female employee who answered the phone was really bad, very bad, very bad. At first, she said that she didn't have a phone call, how would she reply, and then she didn't reply to my last phone call. The problem, I was so ashamed that I kept saying bad words, and finally even said that there was no need to shout, and then "hang up the phone immediately!" I made a third call again and asked her to answer the question about my carport, and told him after speaking. I think your attitude is very bad, and you hang up the phone and ask the female employee to apologize for no reason. He even said confidently, "Why do I need to apologize?" Replying to the owner, because the female employee never answered the carport's question, she hung up the phone angrily. I'm pretty sure he hung up the phone because he said, "No need to shout" and hung up immediately. I also heard the phone hang up. The voice is not my side interrupting the call. He also assumed that he just hung up on the third call, and finally I calmly said to the female employee, "I think this attitude and the part of hanging up the guest's phone make people feel very uncomfortable. No, you should apologize!" Staff education and training really need to be strengthened! Doing business to serve customers like this is really scary