沃客商旅-三重館 - Sanchong District

The first time I encountered a hotel with a parking lot and no seats to park! The cost of staying for two nights in New Year's Eve is more than 10,000 yuan Also let the passengers staying in to park nearby by themselves [Paid parking lot], ask the staff at the counter who is the parking fee? Answer that our accommodation fee does not include parking fees! It is also said that our parking lot has very few seats! The parking lot has few seats, so shouldn't the people who come to live here be damned? Pay for parking by yourself? forget about it A room with more than 10,000 yuan for two nights is really far from the photos! Wrong! It’s a big scam The bathroom inside is broken. Is that shit next to the toilet? The wallpaper is not properly posted, and the air-conditioning port gap I thought I lived in a cheap haunted house! Such a bad stay, we don’t even want to eat breakfast? It turns out that there is not a good one in the google commentary! If Dad Yun will come to live again! Yun Dad is a dog son ??????????

Reasons for not recommending 1. The smell of smoke in the room is too heavy 2. Why can I still hear the sound of moving tables and chairs and footsteps upstairs at two or three in the middle of the night? I don’t know if it’s the sound insulation is poor or it’s really too loud...or is there something...non-scientific phenomenon...the whole is awakened 3. It is said that there is free parking but it has not been fully implemented. The parking lot in the hotel is full and you have to park outside by yourself. The parking fee has to be paid by the passenger. 4. The above three points are also because the house price is not cheap! No value at all! 3200 per person per night! Expensive and rotten! It's better to stay in a backpacker inn for less than one thousand nights!

Before staying, I stayed in a general room type or a room with a sofa balcony It's a regular visitor...it's okay with some downsides But this time when I checked in, the lady at the counter promoted the room type with a large bathtub with a price increase. And promote buy one get one roll Said that the next time you stay, you can also use the large bathtub room type. Called every week to request the same room type, Miss Xu at the counter said that only the same room type (It is a sofa balcony and a large bathtub, not guaranteed to be a large bathtub But it was because I said that I can stay in the big bathtub next time. I will only choose to buy one get one free now At that time, the lady at the counter also described that she would buy it next time if it could be used. It was Miss Xu at the counter who answered the phone. The conversation process has been interrupting the customer's narration, It is repeatedly emphasized that only the same room type cannot determine the large bathtub Bad attitude, no apology from beginning to end Frankly, it doesn't really matter if there's a big tub or not. The point is that my problem is your staff's words in the sales pitch. Makes me think there will be a big bathtub next time, causing misunderstanding Miss Xu at the counter didn't care about the customer's feelings for the first time Keep skipping the needle is only the same room type, and the attitude is disdainful The point is that customer complaints have been triggered, do you not understand the basic SOP process? Isn't it the first thing to do to appease customers? You jumped the needle and interrupted me again and again, Even the most basic apology said that there may be a misunderstanding in the employee's narrative. Really disappointing, at least a regular visitor I used to stay often, the TV is broken, the towels are not clean, there are many mosquitoes, the smell of smoke is heavy, the housekeeping suddenly opens the door and other problems I also often open one eye and close the other, just to get by But this time it really made me very angry and speechless I am very sorry for this, and will never want to stay in your hotel again