亮駒車體美研（鍍膜旗艦店） - Lane 317

The appointment time was about 10 minutes earlier, but after the person arrived at the scene, he was told that he could not have a car beauty treatment. He only said that there was a temporary situation, and asked how long it would take to wait. The tow truck came, without explaining the situation, and also clearly stated that the previous night, the boss asked the boss to inform the customer who wants a car beauty the next day that he could not accept the customer in the morning, but I did not receive any notification at all, and when @line mentioned this, the store owner I actually replied, the master said "please go upstairs and wait for 10-20 minutes", this is a conversation we did not exist at the scene at all, as mentioned above, at the beginning, the master at the scene replied "wait" "not sure" " Waiting for the owner to come” and “waiting for the trailer to come” instead of mentioning a time to me clearly. Of course I can’t wait at the scene because of various uncertainties, and the customer travels all the way to your company, how can it be even 10-20 minutes. I can't wait, it's good to communicate such trivial matters, but the store owner @line replied, always saying that the master told me the waiting time and asked me to go upstairs to wait, but there is absolutely no! Later, I also expressed my willingness to compensate for a free car wash, but what I care about is not that it is free or not, but the feeling of replying at the moment, it seems that the client side can not accept the store's proposal "upstairs and wait for 10-20 minutes" and leave, more What's more, your company's master did not mention "go upstairs and wait for 10-20 minutes" at all. Except for the fact that they responded with "uncertain" at the scene, there was a temporary situation, and it was not necessary to inform the customer in advance. Just like the customer may not be able to attend the appointment due to unexpected situations, the same is true of the store. As long as you inform and communicate in advance, I believe that no one will be unacceptable, not to mention that I have already arrived at the scene! In addition to the quality of business, integrity is also very important. It is really impossible to communicate with customers after the crisis. I hope the store can adjust and improve it so that more existing customers and potential customers will not be lost! If there is any false statement, I am willing to take responsibility for the above statement

Real materials, fine workmanship, affordable consumption Old cars can also be clean and translucent, Ajun also explained carefully

It takes 4 hours to wash and wax the car once a month. I feel tired when I think of washing it once a month. I just saw Liangju have a coating plan and made an appointment as soon as I asked. The body color saturation has been improved as a whole, and the master also carefully explained the condition of the car body sheet metal, as well as answering all questions and being very professional!

great ? The boss will explain carefully And also carefully check the condition of the body Excellent store ? Let my new car go home beautifully

Really professional, saved the original super unbearable paint, the whole is the same as the new car, awesome!

I really recommend the coating scheme~ I seldom wash my car, but the coating on the car has fallen off for a while, and the car is full of water marks. After the boss and the master worked hard to use my car as new, it opened my eyes, and the interior also helped me to use it super clean , I really recommend it and there is a warranty, I will wash my car more in the future ?