極創電腦 (三重-中華店) - Sanchong District
4.6/5
★
基於 8 評論
Contact 極創電腦 (三重-中華店)
地址 : | 241, Taiwan, New Taipei City, Sanchong District, Luoyang St, 12號極創電腦 (三重-中華店) |
電話 : | 📞 +888988 |
分類: |
電腦服務
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城市 : | Luoyang St |
m
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mato kuroi on Google
★ ★ ★ ★ ★ 人帥 處理速度快 ? 服務親切
環境乾淨 還會給你保養建議呢 ❤
Handsome, fast processing, ? friendly service
The environment will be clean and will give you advice on maintenance. ❤
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陳
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陳慈佩 on Google
★ ★ ★ ★ ★ 服務到位、專業,處理速度精確快速積極~
The service is in place, professional, and the processing speed is accurate, fast and active~
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呂
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呂平順 on Google
★ ★ ★ ★ ★ (我平順在這評論說聲抱歉,如您有看到真心抱歉損壞電腦公司名聲及客人對此電腦維修店的感官與信任)
拿來這裡修理及檢測維修不馬虎,電腦維修工程師也是專業的維修經年,而手機也是會細心檢測完後維修好,詳細解說維修項目
(I'm sorry for my comment here, if you see that I'm really sorry to damage the reputation of the computer company and the sense and trust of the customers in this computer repair shop)
It is not sloppy to repair and inspect and repair. The computer maintenance engineer is also a professional repairer for years, and the mobile phone will be repaired after careful inspection, and the repair project will be explained in detail.
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L
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Lumi Ho on Google
★ ★ ★ ★ ★ 遇到手機問題到極創電腦詢問服務人員態度親切耐心說明並協助系統更新,非常的感謝
If you encounter a problem with your mobile phone, ask the service staff to explain and help the system update with a kind and patient attitude. Thank you very much.
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鍾
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鍾宜芳 on Google
★ ★ ★ ★ ★ 這間店說的跟做的不一樣,花了將近15000,我很後悔
想拿金錢交換時間,結果錢沒了還要浪費生命。
我是在2020年12月26日星期六晚上將電腦主機交給他們的
原本說檢測(不含維修)是12月27日星期日下午會好
我剛好周日有事,於是跟他們約12月28日星期一
結果我周一打電話過去,一直都沒好
等到晚上8點我才接到電話,而且還得過去現場才能聽結果
幾本上內容就是要重灌、換硬碟,另外又買了個正版的WIN10
他們報了3個方案,但前2個貴得很不合理,你也只能選第3個(見附圖)
【1萬4千979】
約好12月29日星期二下午交還主機
12月29日星期二早上11點我陸續接到google帳號可能被盜的通知
我的這個帳號就剛剛好只綁在那台主機而已
我重新拿回帳號的時候備用信箱已經被改成像是人頭帳戶的信箱了
這件事我當下有跟極創電腦的人說過
12月29日星期二下午我去拿主機
對方交給我主機、電腦原本的硬碟、風扇的硬體零件(這我有先提醒他們要還我)
然後偏偏他們就【【【【忘了】】】】給我WIN10序號
12月30日星期三他們休假
12月31日星期四也就是今天,我去拿了他們應該要給我 WIN10序號
當下沒有想太多,回家要登陸的時候
靠!! 這序號還是 WIN 7 PRO OA 的
我打電話跟他們反應
也說過了如果處裡不好,我會報警(現在的警察也是會處理資訊竊盜的問題)
對方說因為電腦是他們的工程部處理的,工程部會打電話跟我解釋
我等了1個多小時......(中間不斷打電話騷擾櫃台,他後來都不接我電話了)
才等到了一個解釋電話,「你那個 WIN 7的序號,我們有升級,所以你還是可以用 WIN10喔」
那你們報價單上寫的「正版WIN10」寫假的喔
我還是請你們去處理這件事了,既然我付的是正版WIN10的錢
我就要拿到正版WIN10
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更新
12月31日星期四 下午
他們要我搬主機過去
說是要給我正版WIN10的序號,現場認證給我看
讓我登入微軟的帳號
結果我看他們還是拿想輸入WIN 7 PRO OA 的產品金鑰
結論就是 WIN 7升級跟WIN10差不多
反正能用就好
而且他們已經綁定了
這間店就只有 WIN 7升級過的WIN10可以裝
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我覺得一個店家要把自己商譽弄臭是一件很不划算的事
但是你們還是做到了
我不會完全否定這家店,畢竟主機還是清得很乾淨
櫃台的人員態度也不錯
但我已經等很久,還要處理盜帳號的事,給的東西也不確實
晚一點還要開主機,檢查你們是不是內裝也有問題
本來想省時間,結果花了這麼長的時間在處理這些事
如果你們直接刪文
我會把這篇文章轉貼到所有我知道的地方
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又更新
2021年1月18日星期日 晚上
事隔半個月之後,我接到了一位極創電腦張先生的來電。
我當時工作正在忙,沒說兩句就掛電話了。
之後收到兩封來自不同號碼(應該是企業簡訊服務發送)的簡訊(內容詳見附圖)
先針對畫紅線的部分做一些回覆
「您的電腦在我們工程部完成檢測報告的時間是12月27日晚上8:13」
我之前有說過,週日我有事,所以跟你們改約星期一
不會去跟你們計較你們有沒有在週日檢測好我的電腦
只要你們周一東西可以給我就好了
事實上我在12月28日,早上、下午、晚上分別打過一次電話給你們
得到的回覆都是「還沒好,好了你們會通知我」
提到這個主要因為你們沒有給我一個明確的時間點,造成我在行程安排上的困擾
「請您來現場是希望您可以當下看到完整的檢測照片及報告。」
我當天完全沒有看到任何關於電腦檢測的照片、或是書面報告。
有關電腦檢測的部分,只有口頭說明。
最後在電腦上呈現報價單給我看,我是在徵詢工作人員的同意下拍下那個報價內容的
「一直希望聯合警調機關協助您找出這部份的真相是甚麼」
我是自己處理,重新拿回帳號的。
當下我有打電話通知你們,之後也有跟你們當面提過這件事。
我所接收到的反應只有「不是我」,你們並沒有給我「一直要聯合警調查出真相」的反應
畢竟盜帳號這件事情,是發生在我的電腦交給你們維修的這段時間
我把這件事告訴你們,對我而言是善盡告知的義務。
我在被盜帳號的當下,其實還是相信你們的。
簡訊內容給我感覺你們似乎很糾結這個部分,
我覺得你們信任自己的成員,是一件值得讚賞的事
你們大可以直接公開回覆我
或是提出可以保障客戶跟自家員工的方法,來自證清白
評論提到這個部分,是我希望自己能盡可能客觀地陳述事實,
所以按照時間順序,把我遇到的各種問題都說一次
最後,你們隻字未提,但真正引發我留負評的原因
是你們一開始說要幫我買正版WIN10
最後卻給我WIN 7序號的這個點呀!!!
而且當下跟你們反映問題,你們說馬上回復我。卻讓我等了1個多小時這件事。
後面讓我把電腦再搬過去,你們還是想拿WIN 7序號登陸
張先生的簡訊,說我的評論跟事實有所出入
但上述我畫紅線的部分,才是我真的沒有經歷過的事。
我的評論是我個人的真實經驗
或許你們覺得傷害了你們
但如果一開始你們沒有讓我經歷這些
我也不用浪費自己的時間在這邊寫評論
雖然我給你們負評,但我也有誇獎你們電腦清得很乾淨。
另外,我之前也看過你們的負評,但是看到你們的回應有理
還是抱著電腦去找你們了
結果,氣炸了...
What this shop says is not the same as what it does. It cost nearly 15,000. I regret it
I want to exchange money for time, but my life will be wasted if the money is gone.
I handed over the host computer to them on Saturday night, December 26, 2020
Originally said that the inspection (excluding maintenance) will be good on Sunday afternoon, December 27
I happened to have something on Sunday, so I asked them about Monday, December 28
As a result, I called on Monday and it was never good
I didn’t receive the call until 8pm, and I had to go to the scene to hear the result
Some of the contents on the books are to refill, change the hard drive, and buy a genuine WIN10
They reported 3 plans, but the first 2 are unreasonably expensive, and you can only choose the third one (see attached picture)
【14,000 979】
Scheduled to return the host on the afternoon of Tuesday, December 29
At 11 AM on Tuesday, December 29, I received notifications that my Google account might be stolen
My account is just tied to that host
When I regained my account, the backup mailbox had been changed to the mailbox of the head account
I have talked about this to the people at Gechuang Computer
I will get the host on the afternoon of Tuesday, December 29
The other party gave me the host computer, the original hard disk of the computer, and the hardware parts of the fan (I have first reminded them to return me)
Then they just [[[[forgot]]] gave me the WIN10 serial number
They are on vacation on Wednesday, December 30
Thursday, December 31st is today, I went to get them, they should give me WIN10 serial number
I didn’t think too much at the moment, when I went home to log in
by! ! This serial number is still WIN 7 PRO OA
I called them to respond
I also said that if the office is not good, I will call the police (now the police also deal with information theft)
The other party said that because the computer is handled by their engineering department, the engineering department will call me to explain
I waited for more than 1 hour... (I kept calling and harassing the counter in the middle, and he stopped answering my calls afterwards)
I waited for an explanation call, "Your WIN 7 serial number, we have an upgrade, so you can still use WIN10"
Then the "Genuine WIN10" written on your quotation is fake
I still ask you to deal with this matter, since I paid for genuine WIN10
I will get the genuine WIN10
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Update
Thursday, December 31, afternoon
They want me to move the host
Said to give me the serial number of genuine WIN10, show me the on-site certification
Let me log in to my Microsoft account
As a result, I think they still want to enter the product key of WIN 7 PRO OA
The conclusion is that WIN 7 upgrade is similar to WIN 10
Anyway, it works
And they are already bound
Only WIN10 upgraded from WIN 7 can be installed in this shop
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I think it is very uneconomical for a store to stinks its goodwill
But you still did it
I will not completely deny this store, after all, the host is still very clean
The attitude of the staff at the counter is also good
But I have been waiting for a long time, and I have to deal with the stolen account, and the things I gave are not true
The host will be turned on later to check if you have problems with the internal installation
I wanted to save time, but it took such a long time to deal with these things
If you delete the text directly
I will repost this article to all the places I know
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Update again
Sunday evening, January 18, 2021
Half a month later, I received a call from Mr. Zhang from Jichuang Computer.
I was busy at work and hung up without saying a word.
Later I received two text messages from different numbers (should be sent by the corporate text message service) (see the attached picture for details)
First, make some replies to the part where the red line is drawn
"The time for your computer to complete the test report in our engineering department is 8:13 pm on December 27th"
I said before, I have something on Sunday, so I changed my appointment to Monday
I don’t care about whether you check my computer on Sunday
As long as you can give me something on Monday
In fact, I called you once in the morning, afternoon and evening on December 28
The replies I get are "It's not good yet, you will notify me when you are done."
The main reason for mentioning this is that you did not give me a clear time point, which caused me troubles in the itinerary.
"I invite you to the site because I hope you can see the complete test photos and reports now."
I didn't see any photos or written reports about computer testing at all that day.
The part about computer testing is only verbal.
Finally, I showed the quotation on the computer. I took the content of the quotation after consulting the staff.
"Always hope that the joint police investigation agency will help you find out what the truth is in this part."
I handled it myself and got my account back.
I called you to inform you at the moment, and then I mentioned it to you face to face.
The only response I received was "not me", and you did not give me a response of "always wanting a joint police investigation to find out the truth."
After all, the account theft happened during the period when my computer was handed over to you for repair
I tell you this, it is my duty to inform me.
At the moment when my account was stolen, I actually believed you.
The content of the newsletter gives me the feeling that you are struggling with this part.
I think it’s commendable that you trust your members
You can reply me directly publicly
Or come up with a way to protect customers and their own employees to prove their innocence
The comment mentioned this part because I hope I can state the facts as objectively as possible.
So in chronological order, I will talk about all the problems I encountered.
In the end, you didn’t mention a word, but what really caused me to leave a negative review
You said at the beginning that you want to buy genuine WIN10 for me
In the end, it gave me the WIN 7 serial number! ! !
And if you report the problem to you now, you say to reply to me immediately. But it made me wait for more than an hour.
Let me move the computer over later, you still want to log in with the WIN 7 serial number
Mr. Zhang’s newsletter, saying that my comments are different from the facts
But the part where I drew the red line above is something I really haven't experienced.
My review is my personal real experience
Maybe you feel hurt you
But if you didn’t let me go through this at first
I don’t have to waste my time writing comments here
Although I gave you a negative review, I also praised your clean and clean computers.
In addition, I have seen your negative reviews before, but I see that your response is reasonable
I'm still holding the computer to find you
As a result, it exploded. . .
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J
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Jamie on Google
★ ★ ★ ★ ★ 拿去公司修要幾萬
放店裡看看就要兩千
不要欺負老人好嗎
根本就沒修
退錢啦
It costs tens of thousands to take it to the company
It costs two thousand to put it in the store
Don't bully the elderly, okay
Didn't fix it at all
Refund
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堆
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堆堆 on Google
★ ★ ★ ★ ★ 很詳細的解說電腦情況並給予意見。
Explain the computer situation in great detail and give advice.
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娜
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娜米 on Google
★ ★ ★ ★ ★ 桌機跟筆電都來這間修過,店內乾淨檢查很仔細解說也很有耐心,是個良心店家♥
Both desktops and laptops have been repaired here. The clean inspection in the store is very careful and patient. It is a conscientious store ♥
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