天外天數位有線電視 - Section 2

Sucks! Customer service calls are never answered The reaction is about to quit the machine, and the attitude changes 360 degrees Really bad team! Account adjustment and modification of payment mechanism are arbitrary changes! When I wanted to apply for the outfit, it was super polite to visit the door It was found after the installation that the quality was not good, and the signal was slow and slow. Don't do it any more! Even the answers left in the comments are unified responses on the official website! Really sucks!

It's really bad. Even if the internet is bad, so does the TV signal. I have been restarting while watching TV, and I have been disconnected when I play an online game. When I call you, I will always say it's normal. If it doesn't work, unplug the entire circuit of the machine and wait for it to reconnect. why do i play online games Since I started using it, it has been disconnected. The engineer came and replaced it. I don't know if it is good or bad. Jin, I wanted to say that I didn’t want to pay the liquidated damages, so I swallowed it, and managed to last until the end of the contract. I took the machine to return the lease, saying that I had worn out the Internet box and asked me to pay. At that time, when the engineer came, he said you should use it, and then the network kept disconnecting. Now he says that I broke the machine and asked me to lose money. When the engineer came to show me, I didn't check, and the attribution of responsibility cannot be tested. It must be good to give. Excuse me, the good ones don't come with the box, so if he brings the bad ones, do I know? He called me and said, it doesn't matter, because if you return the machine, the responsibility cannot be tested, so if there is a discount, you will be deducted 500 yuan if the machine is broken. Forget it, when I'm down, I'll never use your home again for the rest of my life, it's really rotten to the point of explosion

The lady at the counter had a very bad attitude when the lease was cancelled. She insisted that your machine should be compensated for if it was broken. How could your company use this method to make money? Will there be repeat customers? No wonder the people who quit their leases lined up to get to the door that day, it's sad...

The line has been disconnected all day long, and the customer service of Ada’s customer service is just asking someone to touch it and leave. Otherwise, it means that the computer room is normal and smooth. It’s not that your customer service does not know about the problem of Ada’s architecture. Interference, as long as there is interference, we will disconnect the line. Every time we ask customer service, he will always tell us that the downlink signal value, downlink SNR, and uplink signal value are normal, but those values ​​are normal, but it does not mean that your customers can receive normal Internet access. Is the road okay? Go and ask your engineers whether the uplink SNR and noise values ​​of your home network are normal to the customer? It is not easy to set up a network to make customers so angry! If it weren't for the community only Tianwaitian and Zhonghua could choose, I would never have contact with your family again. (Replenish) Instead of replying to these standard message replies all day, it is better to review why your reviews have so many negative reviews. These customers are not talking about groundless things. Take the time to reply to our useless things to improve your website. Road facilities and customer service quality are relatively solid