東和婦產科家庭醫學科診所

Counter staff serving vaccinations Can you be patient, there is no sign where to write it? Have a bad attitude, are the elders who have been fierce and illiterate polite? Not helping?

The pharmacist has a bad attitude, asking for the cost of medicine (20) but can't find it (100) and asking the patient to find a way by himself. In the heavy rain, he pushed the child to find a place to tell you that you should prepare change to avoid trouble! He actually said to tell the counter that the internal work needs to be handled by the patient? Also told the counter that you were scolded by the patient? ! My inconvenience and the notice called scolding? The doctor is professional and kind and informs me of allergies and also helps me to check if there are other medicines that can be substituted... Thank you doctor, nurse

I don't know how this obstetrics and gynecology department works at the counter and chooses the nurses. The attitude is very bad, the tone is very bad, rude and impatient. I come to work in this kind of place, as if they owe them money.

All three of my children were born here. The three obstetricians and gynecologists are very professional and friendly, as is the pediatrician Dr. Su, and the nurses are also very professional, but a small number of nursing staff always lack a sense of intimacy and Empathy, especially the night shift staff, has a lot of room for improvement in their speech attitude. I hope your hospital can strengthen training in this area!!

The hard-working front-line counter lady. But the lady who answered the phone gave wrong information, causing distress for frontline caregivers and distress for residents. Most of them are office workers, and they specially made an appointment to ask for leave to have an injection. When they arrived at the scene, they were told that they had not received my call to make an appointment. There are gaps and errors in the internal information transfer. When I called to make an appointment, the hospital replied like this: Just bring your small yellow card and health insurance card to the scene~ Another version came to the scene: Not enough needles. Your name is not here. Needles are reserved for successful appointments. Calling doesn't mean success. If there are not enough needles on site, you can also call to notify residents who have made an appointment to cancel. I was told at the scene that there was no record of my name and phone number. What happened to the person who answered the phone? I have a record on my mobile phone. Other people came to the scene one after another, and they encountered the same thing as me. The colleague who answered the phone really wanted to apologize to the front-line colleague and buy a drink. Cause trouble to colleagues!

This time, I came to administer the third dose of Covid-19’s vaccine. Only one registration counter was opened on site. At the same time, the registration of the pediatric obstetrics and gynecology department was handled. The latter is the priority, so the registration of the vaccine will take a little while. Physician Su's technique is good?, there is almost no pain during the process☺️

When I made a Zimo report for an abnormality, I only called to notify the abnormality to go to other inspections, and I did not take the initiative to tell me to come to get the report and open a referral form. I came to get the report once before, but there was no hospital seal on it. Fortunately, I only found out after I asked before going to a large hospital that the clinic gave me less of these things. I just took a referral form and paid the registration fee again. Forget it, this clinic won't come back anyway.

My five stars are for Dr. He. I highly recommend Dr. He Xinyi and Xiao He. Every obstetric examination is always carefully checked, and he is willing to listen to our voice and answer our doubts in an easy-to-understand way (this is very important for mothers) Gentle, attentive, empathetic and professional, Dr. He made me feel very safe during pregnancy, thank you doctor. As for the pharmacists and examiners in the hospital, as the evaluation said, their attitudes are not so good, and Dr. Su from the pediatrics department doesn't know if it is because there are too many classes and is very tired. There are several nurses on the second floor of the hospital who took care of me very carefully and earnestly after giving birth, and gave me a lot of help during the hospitalization period after giving birth.