國泰世華銀行 北三重分行

It’s okay to wait for a long time to open an account, and let others jump in the queue! Service is really bad! !

I went to this branch today to do business. I am very grateful to the staff Li Kaijie for his service. Both his attitude and professionalism are really very good. The overall feeling is very comfortable and worthy of praise.

The following personal experience today! 1. If you don't have to really do not open an account with Cathay Pacific, because you may not be successful if you have money. 2. If you have people who know Cathay Pacific and can open an account casually, you just want to be related to the West. 3. If you can't show your gold poppers, they may wash your face with a dog's eyes. I think the fourth point below is a dilemma. If you don't open an account, Kansina will help me unlock it. 4. The KOKO card online has successfully applied for the card and got the card, but the card is locked due to personal factors forgotten the password, which means that the card is locked before using it, it must not happen, because once the card is unlocked I can only go to the counter. After I go to the counter, I have to wash my face and investigate the wealth. If you can unlock it immediately, it’s okay. The point is that the wealth survey can’t be unlocked. I also provide a very private work background content ( Jinliu) and the online name of the platform, the conclusion is that opening an account is not good, unlocking the KOKO card is not good, the staff also said that they can go to other Cathay Pacific to try their luck (Am I crazy?) The clerk was full of disdain, saying how could you spend 30,000 yuan every month if you earn 30,000 yuan, if you spend 30,000 yuan, you don't need to open an account! It's really making things difficult for me to make money and spend money on my own, but I have to teach Cathay Pacific staff a lesson. Conclusion It took a lot of time and went home without doing anything. I thought it was a waste of time, so I complained to Cathay Pacific because it was an exaggeration to not even unlock the card. After the supervisor called back, he also asked for our platform name (anyway, it was doing a net worth investigation) Then I said a bunch of reasons why you can't open an account (then I won't open it) But it’s an exaggeration that the locked card cannot be opened! Even the unlocking of the card requires a personal investigation. The supervisor responded that the card must be upgraded to open, but I don’t need to upgrade. I just need to be able to use the locked KOKO card. The conclusion is that the personal investigation is over, and I will go to the counter tomorrow to confirm. The locked KOKO card can be opened. I hope that the card can be opened successfully tomorrow. The above experience of Cathay Pacific today, the first evaluation of the bank is dedicated to Cathay Pacific.

Teller Wang Huiying has high service efficiency, fast business speed, kind and pleasant attitude, excellent service, thank you very much.

It took several days for the account problem to be dealt with by online banking, but Chen Xiuyun, the clerk, was very, very patient and found the fastest and most convenient way to solve the problem under my complicated questions. He also kindly reminded me of some ways to use network services more effectively, so that I don't need to spend time over-the-counter for non-complex business in the future! !

The service attitude is very friendly and friendly. The first time I went to the bank to do things, I was not familiar with the procedures, and I didn't even know how to operate an ATM, but the staff inside were very patient and explained, thank you very much

Today, I went to your branch to apply for online banking and apply for online securities account opening. The lady in charge of guiding (sorry I forgot to ask my name, I kept short and neat hair) was very kind, explained clearly, professionally and quickly, and helped me to handle the required items along the way. To the counter for processing, I really appreciate it!