凱撒衛浴股份有限公司 - Sanchong District

The new home is decorated for about half a year, and the cabinet under the washbasin expands. After the maintenance staff reported back, the head office replied that the cabinet was artificially damp and deformed, so it could not be repaired, and the service was super bad. I really regret choosing their home.

After the washbasin has been used for 4 to 5 years, the body cracked, and the cracks became larger. The customer service said that it was caused by external forces, such as falling water cups and impacts. A water cup can break the basin, will the quality be too bad?

A few days ago, I called customer service and asked the master to come to rent the apartment to repair the computer-style toilet. The master has seen the service life for 10 years. It is recommended not to repair it. It is best to replace with a new panel and inform the landlord of the situation. The landlord decides not to repair it, and the toilet can be used. . If the master says not to repair, there will be a basic fee of 500. I said why the customer service did not inform me that there will be this fee. If I inform me first, I can tell the landlord to assess whether to call the master to have a look. This basic fee is not I should bear it. I felt that the customer service did not take the initiative to explain clearly, but asked me to bear it. This is the first time I called to repair the computer-style toilet.

It's really bad. I want to buy your products. I can't even see the price on the official website. I'm afraid that people will not dare to po network.

For such a large bathroom equipment, the follow-up service is indeed very dumbfounding. Dumbfounded 1. On Monday, I entered the customer service of the head office to ask about the water tank cover. The lady asked me to add the line. What do you want to order, all the big and small things must go through the line, immediately join and send out the message... I didn’t see a reply, and I called the company’s customer service again, but I was told that I had to call for urgent and inquiries directly, and the line response speed would be slow...Then the lady who answered the phone in the morning was at hello (12/13 11:15 am to answer the 0800 call) Miss) Dumbfounded 2. At present, the epidemic situation in Taiwan has gradually stabilized, and your company is still stuck on "No self-pickup goods are provided in response to the new pneumonia epidemic." I am in the next area, and I don’t need $50 for gas to ride a bicycle, and I have to spend $150 on the busy freight delivery. Dumbfounded 3. Wait, wait until the goods have arrived, open it and see... there is no flush button? ! Do not explain to customers when ordering goods, do you think everyone understands the structure of these parts? Dumbfounded 4. At the beginning, the inquiry said that there is a water tank cover in Miaoli. I want to say okay. I can't go to Miaoli to pick it up. I will transfer the money immediately and ask your company to send it. Who knows that I received the goods from the shipping place today "Sanchong" "Call to inquire about the flush button. By the way, I asked why the shipping place is Sanchong. The lady said that it was sent to Sanchong from Miaoli, and then sent to me from Sanchong! ! ! The chairman and general manager of your company...your work efficiency turns out to be so high-level? Summary: Everyone who buys Caesar bathroom must think twice, otherwise, the product will never be broken and there is no need to replace parts! ! !

It will be broken after a year. If you don't push it, you must be prepared to pay for repairs.

I drove and listened to Kaisa Sanitary Ware's advertisement in Zhongguang: "...good daughter-in-law...good vision", I felt that this advertisement deliberately used exaggerated, sharp and non-standard Mandarin to belittle Taiwanese, which is discrimination against Taiwanese. My friend originally To buy a bathroom, after listening to this advertisement, my friend decided not to buy it after hesitating. I hope Caesars will remove this discriminatory ad as soon as possible.

The first time I do a Google review, a single star means my review.....I only describe what happened Process Description : The bathroom dryer could not be operated. Kaiser Taipei's outsourced manufacturer came to repair it. It was found that it was a problem with the remote control and charged 2,700 yuan. I ask : Are there any other fees? Manufacturer : no After leaving, I found out that what he gave me was not Kaiser's remote control... call customer service... Customer Service Reply: This is our product, but the Caesar Logo is not posted... We will send you another one with the Caesar Logo, and then there will be a maintenance fee, and you will be charged more for the maintenance fee~ Question 1 : The remote control he gave was not with a logo, but the logo of another home. He even said that it was originally from Caesar? Today, I asked you to repair it. Although you are an outsourced manufacturer, you gave me other products! Skip Does this look right, except if it's made by Caesars? Question 2 : You can charge me for the Kaiser remote control with the remote control of another product, and can you still issue an invoice to me from Kaiser? (chilling...)