巨林美而美(三重永福店)

3.7/5 基於 8 評論

Contact 巨林美而美(三重永福店)

地址 :

241, Taiwan, New Taipei City, Sanchong District, Yongfu St, 180號巨林美而美(三重永福店)

分類:
城市 : Yǒngfú St

241, Taiwan, New Taipei City, Sanchong District, Yongfu St, 180號巨林美而美(三重永福店)
兔兔 on Google

漢堡焦焦的 不好吃!煎台的速度超慢明明空間還很大為什麼要慢慢用..奶茶還不錯喝
The burger is burnt and not tasty! The speed of the frying table is super slow, and there is still a lot of space, why use it slowly.. milk tea is not bad to drink
洪子翔 on Google

入門要點早餐,被男店員要求要加店裡的line才能點餐,詢問能不能直接點,被回答可以先叫,但是還是要加店家的line點餐 不好意思,我實在不能理解吃早點還要加入app,並且這位男店員一臉厭煩的看我到底是如何? 由於態度很差並且用餐麻煩我選擇不吃了 可惜了這麼多説好吃的評價
The entry point is breakfast. The male clerk asked to add the store’s line to order. If asked if you can order directly, you can order first if you are answered, but you still have to add the store’s line to order. Sorry, I really can’t understand why I have to join the app for breakfast, and the male clerk looks bored to see how I am? I chose not to eat due to poor attitude and trouble with meals It’s a pity that there are so many comments that say it’s delicious
S
Shan on Google

要加店裡的line才能點餐,態度很差,詢問東西,只會一直搖頭又嘆氣回說line上面沒有就是沒有,不懂點個早餐要那麼麻煩? 最後直接換去別間買。
You have to add a line in the store to order food. The attitude is very poor. When you ask something, you just keep shaking your head and sighing and saying that there is no line on the line, but there is no. Do you know how troublesome it is to order breakfast? In the end, I bought it directly elsewhere.
呆豫詳 on Google

+了Line裡面訂單就沒果醬吐司, 問你們一下,你們說有? 上下滑看菜單根本沒有 這樣就拒單?,笑死, 怪不得1顆星不少,直接把你們列入黑名單
+ Orders in Line will not have jam toast, Ask you, do you say yes? Scroll up and down to see the menu is not at all Rejected? , die laughing, No wonder there are a lot of 1 star, and directly put you on the blacklist
林子翔 on Google

強制會員、店內菜單很多app上沒有,還不讓人寫單或現場叫,現場叫別人滾,完全不聽客人講什麼,其他客人反應app上沒有時女煎台就直接對他說不接你單請出去,服務態度真的很差
Mandatory members, many in-store menus are not available on many apps, and they don’t let people write orders or call them on the spot. They tell others to go out on the spot. They don’t listen to what the guests say. Please go out alone, the service attitude is really bad
C
Chang Hibiscus on Google

為了防疫點餐強制加line,單多老闆脾氣急躁、雞柳條、卡拉炸的要等很久這些都能理解,但是這些員工也不是新人了,可以把這些炸到發紅發亮,口感比蘇打餅還酥,奶綠香精味道重的仿佛阿嬤牌香水,實在不敢領教
For ordering mandatory vaccination plus line, single-multi-boss fiery, chicken fingers, fried Kara have to wait a long time these could understand it, but these employees are not new, and these can be fried to a red shiny taste than soda bread It's still crisp, and the milk green fragrance is heavy as if it is a bodied perfume. It does not dare to teach
L
Lee Chia on Google

我想由我身為住在附近一帶超過十五年的住戶,就算不是每天都去的常客老客戶,十多年載下來也消費不少次,比起一般過路客或單純外送平台訂餐,更看透多年來的變化,更相信經過這次2022年過年春節,多數人到貴店的體驗,感受糟的,不僅僅是在我前面這兩三則而已。 過年前,我個人消費過一次,春節間,我母親也消費過一次。那時就已經明白你們特別為了春節,印製了刪減品項的特別菜單(紙本),相信你們也作好了準備,無論是趁著他家休息,人力及製作餐點上的負荷,或是整個流程的安排。 畢竟,過去平常可能是有十家的選擇,春節剩沒一、二家,相對至少也應該要有平常一半的單量必須因應。 過年,只要有開的店家沒有不忙碌的,我相信多數的顧客都能夠體諒,例如等待的時間或品項的減少,畢竟僧多粥少。但貴店卻犯了許多身為餐飲業最嚴重的錯誤與大忌,不僅僅沒有在春節頭幾天作出無法負荷上的改善,連最基本的禮貌及應對都失去。 (1)從其他留言就明顯看得出來,不僅僅捨棄了原來的預先規劃,連現場都不開放點餐,也沒有開放內用,相信你們可能打從第一或第二天就明白完全應付不來。 (2)要求顧客用專屬的Line線上點餐,OK,我母親也照做先在家中點好,在你們預設的取餐時間前往,如果再稍等一下我想多數人都可接受,問題是到了現場,不僅僅多等了30-40分鐘,而且都尚未製作餐點,現場當面多次詢問餐點進度及單號,也僅接受到"還沒到喔"、"還在做喔"、"你點的很多嗎?"等敷衍回應。抱歉,我母親只單點一個花枝排吐司,連飲料都沒有點。看完後續,會明白不是僅僅漏單兩個字可以了事。 (3)最嚴重的一點,就是要求顧客使用線上點餐單,但卻完全不照單號做餐,我母親事先預訂的單是50多號,現場已經到了70幾號,甚至後來到現場才用線上點餐的顧客都已經拿到餐點,我母親一個多小時前訂的餐,卻還沒拿到,現場已直接嚴厲的斥責及反應,如果還沒有做就別做了,最後回家還是拿到主食(花枝排)沒熟透的餐點。 (4)餐點品質極差,不是麵包吐司冷,就是蛋冷主食冷。 依據我母親現場看現況陳述,我想這幾日多數前往消費的顧客也同樣明白。會造成這樣的結果,最大的問題無非是整個餐點製作的流程上。 ex:十個單內容有蛋先煎十個蛋,其他單本身的主食,可能等這十個蛋煎完才開始煎,問題是吐司也跟著先烤起來等,那這樣豈不是每一個單都卡住? 等輪到後面單的主食做好了,吐司也冷了,蛋也冷了,更壞的是,吐司冷了回烤還焦了? 更別說主食沒熟這回事了。 我相信,這不會是僅只有我為單一個案,多數體驗感受不佳的顧客,也或許因為大過年的體諒貴店,而選擇沒當下反應或是上來Google評論。但實際上,今天初五(02/05),許多店也陸續開門了,不同的時段出門經過(早上7點、9點、11點),人潮及人流的狀況,很明顯貴店已不是選擇。 短短幾天,貴店失去的,不僅僅敗壞新客人的初體驗,更失去老顧客過去忠誠的感受,這不是一家營業超過十五年應該有的水準,如果當連基本的應對都不存,何來自信顧客應該可以接受,一月開始單品項(ex:蘿蔔糕、鐵板麵等),加蛋必須要加$15元的水準? 市場一直都很競爭,這個早已不是戲棚下站久就是你的年代,如果持續不在乎,便好自為之吧。
I think by me as living in the vicinity of households more than fifteen years, if not go all the regulars and old customers every day, ten years down the carrier also consume a lot of times, compared to the general passerby or simply ordering delivery platform, more see through changes over the years, but I believe that after the 2022 Chinese New Year Spring Festival, the majority of people to your store experience, feel bad, not just in front of my twenty-three it. Over the years, I had a personal consumption, between the Spring Festival, my mother once consumption. Then you already understand especially for the Spring Festival, printed a special menu item deletion product (paper), I think you also ready, whether it is taking advantage of the rest of his family, the load on the manpower and production of meals, or arrange the entire process. After all, in the past usually probably have ten choices, but no one left the Spring Festival, two, at least should have a relatively normal one-half of the amount must respond. Chinese New Year, as long as there is no open stores not busy, I believe the majority of customers are able to understand, for example, or to reduce the waiting time of food items, after all, enough to go around. But your store has made a lot of food and beverage industry as the most serious mistake and taboo, not only failed to rectify the head can not load a few days in the New Year, even the most basic courtesy and respond lost. (1) it is obvious that the message from the other, not only abandoned the original plan in advance, even ordering site is not open, there is no use in the open, I think you might play from the first or the second day do not understand fully cope Come. (2) require customers with exclusive Line, ordering, OK, my mother did a good midpoint first home, go in your pre-meal pick-up time, if I want to wait a bit longer acceptable to most people, the problem is to the scene, only to wait 30-40 minutes, but have yet to make meals, on-site meals personally asked many times progress and a single number, it only receives "has not arrived yet Oh", "Oh do still." , perfunctory response to "a lot of points you do?" and so on. Sorry, my mother just a single point Toast squid row, did not even drink a little. After reading the follow-up, will understand not just a single word can leak trouble. (3) The most serious thing is to ask customers to use online ordering single, but completely according to a single number to make meal, my mother booked in advance single is No. 50, the scene has come to number 70 a few, or even later to the scene before customers with online ordering of meals have to get my mother more than an hour before the set meal, but did not get, the scene has been severely reprimanded and direct response, if you have not done do not do it, and finally back home or get the staple food (squid row) not cooked meals. (4) poor quality meals, not cold toast bread, eggs, cold staple food is cold. I'm looking statements are based on the status of the mother to the scene, I think the past few days the majority of customers go consumption also understand. Cause such a result, the biggest problem is nothing more than the entire meal production process. ex: ten single egg fry ten eggs this content, other single staple food itself, and so may the ten fried egg fried until they have finished, the problem is first grilled toast also followed up and so on, so that would mean that every single are stuck? and so turn back a single staple food well, too cold toast, eggs also cold, worse, the toast cold roast back also burnt? not to mention the staple food not cooked thing a. I believe that this will not be my only only a single case, the majority of poor customer experience the feeling, perhaps because the big New Year's understanding of your store, and did not choose the moment reaction or up Google comment. But in fact, the fifth day today (02/05), many shops are starting to open the door, go through different time periods (7:00, 9:00, 11:00), and the flow of the crowd situation, it is clear that your store is not an option. Within a few days, your store to lose, not only ruined the early experience of new guests, but also the loss of old customers loyal feelings in the past, this is not a business for more than fifteen years should be some level, even if the basic response when none exist, He should be able to accept customers from the letter, beginning in January of single food items (ex: carrot cake, iron surface, etc.), add the eggs must be $ 15 plus $ level? The market has been very competitive, this drama had not shed at the station for a long time is your time, do not care if sustained, will get yourself into.
Z
Zhi-Yun Tseng on Google

我每一次點餐,都有寫備註「不要加醬、不要加小黃瓜」 永遠都還是有醬! 永遠都有小黃瓜!!! 請問備註打出來,是打心酸的嗎? - 你們就已經是用電子APP點餐,印出來的紙本單子上也有備註!所以到底是哪個環節出問題?而且從來沒有改善過!!! 那用電子APP幹嘛???很酷是不是? - 我真的是氣到欸,買10次,有11次加小黃瓜??? 你們要不要請APP工程師或者從後台直接把備註欄刪掉?反正你們也不會看,幹嘛浪費客人打字的時間??? - 我以後寧可訂遠一點的早餐店 都不要再點這間了!
Every time I order, I write a note "Don't add sauce, don't add cucumber" There will always be sauce! There will always be cucumbers! ! ! Excuse me, is it sad to type out the remarks? - You are already ordering with the electronic APP, and there are notes on the printed paper list! So which part is the problem? And it never gets better! ! ! What do you use the electronic APP for? ? ? Cool isn't it? - I'm really angry, I bought it 10 times, and 11 times I added a cucumber? ? ? Do you want to ask an APP engineer or delete the remarks column directly from the background? You won't read it anyway, so why waste your guests' typing time? ? ? - I would rather book a breakfast restaurant farther away in the future Don't order this again!

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