全國電子-新莊館門市 - Xinzhuang District

The female shop assistants at the Xinzhuangguan store at noon on May 22, 2021 are very attentive and patient. It explains in detail how to fill in the energy-saving air-conditioning subsidy application. I highly recommend and thank you~!

The service staff in the store is very good

The same product is more expensive, the service is very good

Home electronics products are available, and they are in the community, which is really convenient. There is a lady who serves very well, and even the delivery brother is very polite. Although Taiwan does not have the kind of large-scale electrical appliance stores in Japan, the electronics of the whole country feels like a good house. Especially when there are promotions, there are still a lot of gifts, ha ha ha.

The manager has good service and is patient to help solve all kinds of problems

The following is what happened in a month. Earlier, we went to the National Electronic Happiness Store to watch TV and compared the price. One night in late September 2021, we wanted to check the brand and size and buy it again, but the service staff did not go to the second floor, so we changed to this Between ~ National Electronics Zhongping Store. After arriving at the store, I bought a Chi Mei TV and a Shengbao oven. This TV broke three times in three weeks. Either the remote control failed to respond when pressed, or there was a no signal picture, which was very disturbing. After the fourth time it broke, we did not want to study and solve it by ourselves, so we called on this page. . Later, Chi Mei called. The name given to me was very rude to me, and I was busy at the time, so I hung up the phone in a hurry. It didn't take long for someone from this store to call and still give me a title that I thought was impolite, regardless of whether I was busy at work. But the TV had to be repaired, so I had no choice but to let go of work. Thinking that Chi Mei had stated that they wanted to understand how the TV was malfunctioning, I patiently stated to the caller of this store in a very calm tone. who knows! She interrupted me and asked me to "double-click". I told her that I had already double-clicked when I installed the TV. How else would it break? But she didn't believe it and ignored it, and continued to talk to herself. I asked her if she came to fix it? Can she fix it? Why don't you let me finish the problem of not being able to watch TV? She said she couldn't fix it, and accused me of interrupting her. That's too much! I was so angry that I hung up the phone. Called back half an hour later, the phone rang for more than a minute and no one answered it. No one answered the phone in the entire Nuo Da store? ! Fortunately, the national electronics company has a head office, otherwise the problem can only be solved by complaining to the competent authority. Finally, the people from Chi Mei came, pressed the switch at the bottom of the screen and left. In order for the Chi Mei maintenance staff to press a button, they had to be interrupted by people from the National Electronics Zhongping store for more than an hour? The TV has not broken down for ten days now. If it breaks down again, I will call the head office and skip this store directly. This is a very bad buying experience. We bought it without any service. After buying it, we couldn't get the service we deserved. I hate to give bad reviews on Google, but I must this time, and I won’t step into this store again in the future.

The service attitude is kind and clearly explained.

If you don't take orders, close the platform. What does it mean when you have customers on the spot who don't take orders? Then why do you open a platform and play couriers with consumers who order the platform? Staff education and training is really poor.