國泰世華銀行 新莊分行

Be careful when opening an account! The bank teller will first ask you to download a bunch of mobile apps, then ask someone to take your money and passbook to save it, and then ask you to start downloading the apps again. When you come here, you will be asked to fill in a bunch of paper documents that have already been filled in, and you will also need to take a photo of your own documents on your mobile phone, as well as an application form, etc., and then when you open the card, someone will take you to the ATM next door to open the card, and then I'm here to ask you to go to the nearby convenience store to test whether the card is abnormal. Then, when you go back, the clerk at your seat is already helping others with the business. Your passbook, stamp, etc. are still there, and the things are also there. Did not receive Oh! You are already completely marginal! You can see that someone is already sitting at your seat and the staff is already handling the business, and then hastily put the rest of the passbook and seal to you, and everything ends just like the SOP! Perfect! If you want to open an account, please choose carefully!

Very slow I don’t count the money in front of the customer. Close the door and count in the small room. How do customers know if there are any omissions? Very unprofessional

Fast and efficient 5 people only waited 15 minutes Can only give five stars

Opening a foreign currency account Ms. Xie Jingxuan has a good and prompt service attitude.

Ms. Xie Jingxuan has a good and prompt service attitude when handling Taiwan dollar, foreign exchange deposits and online banking account opening.

There is only one foreign exchange counter in the whole bank There is no supporting support for a staff member to ask for leave. Send money, you can wait for an hour, it's still not good It's really a waste of other people's time. It's really blind to walk away

To waste time, the announcement is not posted on the door Same question, different answer from customer service Is it okay to read the same book according to the script?

The environment is very bright, comfortable and spacious. The service staff are very kind and professional. There will be an exclusive one-to-one space for more complicated business. The app is very powerful.