斯朵利美甲美學概念館（幸福一店） - Xinzhuang District

Every manicurist is so beautiful and friendly

The proud team spirit of the manager. The store manager’s statement is that he will not waste the time of the guests and let the guests wait. Today I communicated with 3 designers in total to confirm that I wanted to dye linen. After communicating for a long time, after listening to their profession, I found that there was no color I chose. No. I would like to ask whether the customer needs the color of the dye, and whether it should be communicated to change another color, instead of, privately use the dye cream to add, subtract, and mix. The color is wrong, which is very different from the color chart. The dyed color is different. The color is too high, but the color system is wrong. Otherwise, why should I communicate with the hairdresser about the color I want? Especially the store manager, don’t you know that these basics should be knowledgeable? What can be said is very happy and high-sounding. . Everyone in my team will cooperate with each other and help each other Consumers spend money just to want new hair color, to make themselves happy when you look at it, instead of talking about it after you finish your hair, my previous treatment (dyeing it yourself) will affect... A hair has been communicated and touched by several designers. I would like to ask which teacher I should look for and who can be responsible if I have a problem. As a store manager, should you pay more attention to this part? If the dye is not available, order the goods and ask the guests to do it next time, so as not to make the guests feel uncomfortable to spend money. The store manager, not only the performance is good, but also please think about the needs and wishes of the customers. The operation of a store is very hard. I hope that these small details are not important in your opinion, but in the consumer's mentality, I hope to spend money. It can be beautiful afterwards! !

Today, I used to spend 988 yuan for a stress-relieving shampoo. But I washed and dried in 40 minutes (including steam time) and I didn’t care for the hair immediately... Complain to the designer. Tell me. I’m a novice. I’m sorry. .. will pay attention later.. later.. changed to charge 688 yuan... I feel very bad

The CP value of using Gomaji coupons to do manicure is really high~ I like it very much~~ The clerk is also very upright~ But she didn't ask her name~ It sounds like Cindy next to her? ! I will go to her next time to do ?????? like it~

1/22 I went to your store for styling, and I took photos to show the designer what I wanted. It’s totally different from the photos. I look better than her at home. I don’t have time for you to keep doing it. The designer lost it. Saying Danny I can't make the look she wants. This store's professional technology and aesthetics need to be strengthened.

The manicure is easy to fall off, and it is repaired within the warranty. The manager has a stinky face?, but I heard her suggestion to spend almost 3000 on hands and feet... Well, spend money to buy experience, there will be no next time?

On the afternoon of 12/26, I went to your store’s Miyan SPA to experience facial courses, which had a very poor consumer experience! One of the "elder" beauticians had a very bad attitude. He was very impatient and rude when calling for an appointment. Fortunately, it was not for her today! Today I called 2 hours in advance to ask if I could postpone it by 30 minutes. If it doesn’t work, I’ll go again next time. The beautician himself told me that I was OK. I also arrived early, but the beautician didn’t pay attention to her next appointment. The time overlapped with mine, and the customer arrived 30 minutes earlier, so the "elder" beautician accused me of being too late and causing the customer to wait too long? ! Then when I was changing my clothes, the "elder" beautician knocked on the door and opened the door of my box without asking if it was easy to get in. I immediately screamed and waited a minute because I was not wearing clothes...come out to tell her. At that time, he actually responded to me: "I didn't see anything." Who cares whether you see it or not, the point is that I am very uncomfortable! And there was no apology! I was so angry that I was accused of being late! I think that the "older" beautician doesn't need to be clever to speak if he doesn't know the situation, and I'm not your guest, I don't know what I'm messing up with, I don't apologize for doing something wrong, I am super self-righteous! I used to go to Stora to do manicure and hairdressing, so I was eager to try the new beauty salon. I didn't expect it to make me so angry! I sincerely suggest that your store and your company should strengthen staff training, especially the "elder" beautician! I thought that the beautician who helped me was not bad, and I was considering whether to buy the course, but fortunately I didn't buy it because I would never visit again!