台灣大哥大台北新泰山直營服務中心 - Section 2

The service staff has a very good attitude ... good

The people are nice and the service is kind

Unpleasant feeling Sign at the door requires real-name system After filling in the information at the door and showing it to the teller, I was asked to rescan and fill in again Process payment The teller speaks so quietly, I have to get close to the question to hear clearly Although I am wearing a helmet, I have not had this problem in other stores before After the payment was over, I got up to go and was stopped by the teller I have to go back to the counter and get close to him and listen to him. [That’s it.] I don’t understand whether it’s a case or a problem with employee training Try not to go to this place next time to find anger

Very unpleasant experience. Due to the problem of the mobile phone, the official method of providing it is to send it to the main gate of Taiwan for repair. After arriving at the store, I will explain my mobile phone problem to the clerk, and each time it clearly states where to buy and how to obtain it. The first clerk said that it could be repaired, but suggested that my phone should look for an outside repair shop because there is no warranty. After I went outside and asked, because the phone produced fewer resources, I was afraid that it would be scrapped as soon as the phone was disassembled and I came back to suggest I still send it to the original factory. So I went for the second time and was received by a second clerk. The clerk told me that because of a problem with the charging part, I had to provide an official charger and charging cable, so I had to go home to get it. For the last time, I took the entire original equipment and box with me and was received by the store manager, but told me, "Because this phone is an overseas version, we can't help you send it in for repair." I went to Taiwan Columbia University three times back and forth. As a result, the problem was not solved at all. Because I didn’t have a driver’s license, I walked every time. I walked for more than an hour and told me after I had prepared the last thing Unable to send for repair", the ability of the service staff really needs to be strengthened.

I have to pay a monthly rental fee and I’m just chirping. The chirping keeps telling me that I need a certificate to check it! Repeated all the time! There is nothing wrong with my ears! Do you have a problem with your mouth? I am paying! Not doing business! Are you confused about the situation?

The clerk listened to Bluetooth and served me. He asked my name twice in a row, and asked me where I live, and asked me to take out my ID card. I just paid, and Taiwan Columbia didn’t do that in other places. It’s a legend. The bad shop

The service staff has a friendly attitude and patiently responds to questions that customers do not understand

Good service at the counter, patient introduction, highly recommended!