林口悅兒親子中醫診所

Comfortable environment, friendly staff Dr. Su is professional and patient Since the birth, the cold has been healed Thank you Dr. Su for helping me adjust The physique is getting better and better. . ?

The first time I called to ask if the first visit can be booked by phone, the counter said that the first visit can only be on-site. When I arrived at the site, because the on-site number was full, I asked if I could make an on-site appointment for other days. The counter said that the first visit can be registered with the app and cannot be made on-site. Why can’t it be clearly stated on the phone at the beginning? When we waited at the scene, we still had the number 20, so I left the scene and used the app to see the number, but sometimes the number jumped from one to the other, and sometimes it jumped to 10 again, and the live number was inconsistent with the app number, and there were many numbers in one. People look in the clinic, and the counter says that the person who is in the clinic is not the number of the call light on the spot, and the call light is the same. The app is designed to prevent people from waiting for a long time. As a result, the way of skipping the number is completely unpredictable The number will pass, and it will take a long time to pass the number. In order to pass the number, you still have to wait on the spot, which is really confusing There is a problem with the process design of this clinic, it is very troublesome to see a doctor, this clinic is suitable for many people who are willing to wait for a long time

The female dean is very kind! A very patient doctor and a very good mother! Treat patients like family members and listen patiently! Consultation is also very careful! I also hope that her daughter can improve her gastrointestinal condition on the dean's side! The lady at the counter is also very kind! Although it takes a long drive away from the clinic at home! But I think it's worth it!

After reading the online reviews, I think it's a good clinic I went to register in the morning and told me to wait an hour The counter actively asks if it needs to be changed to another time Change to three o'clock in the afternoon It turned out that there was only one person in front of it at 2:50 Three groups of people came to register one after another and the last one was finished at three o'clock In an instant, my ranking reached the fifth The enquiry counter said that it would be my turn to wait for the front number to be read If you can’t see the appointment time Can I not say what time can I make an appointment? Cause people trouble to run around I can't see the appointment time

Dr. Hong is professional, kind and energetic! Careful explanation, very careful!

Dr. Ye is very patient. A good place to post 39 posts?

The counter is very problematic for waiting management! Just looking forward to the comments, it doesn't seem to be a problem overnight. ------------------------20:23 response--------------------- Once it was 4:20 (on time), and then waited more than 40 minutes, and then ran to the counter (pregnant lady at the counter), the counter responded that 4:20 was the check-in time, not the time for the consultation, so I waited for an hour before seeing To...(Then why make an appointment?) Let’s pass the number another time, and then just wait...the same after about 40 minutes, I jumped over after seeing at least seven numbers, and then asked the counter. The counter responded to the number and waited for three to five groups of guests. I asked What is the approximate waiting time for groups three to five? The counter responds to groups of three to five meaning that there may be a family of people in one group...Puff puff explained a lot, I said that the five groups may have to wait for more than 10 people? ..... Then the counter will respond to the doctor and tell the doctor about the placement! That....... In fact, you have to wait like this if you don’t make an appointment in advance or on time. Why not register on the spot? I don’t believe that it will take a long time to see the consultation if you do not make an appointment on the spot. ! Since the appointment time cannot be grasped, it is just a literal fiction! Or this problem requires the front-line service staff at the counter to be able to make the customer (patient) understand that someone is waiting next to her for a long time. If she is waiting there for a long time, she must have doubts in her heart... this part I can't help but force what the staff must do, but the enthusiasm for service depends on the individual. I went to make an appointment to cut the neck lipoma, and it took less than an hour to complete the minor operation~ But the doctors are really good and patient. I think this is the reason why your hospital's popularity continues. If you can better control the waiting period, I believe your hospital will have a more prosperous business.

Control of waiting time is a mess. 1. The last time I visited, the number was one number, and I waited for an hour and a half to see it at the scene; I asked the lady at the counter how long it would take to see it, and the reply was "We don't know, because the time is not under our control. Yes." Please refer to other clinics, generally they can clearly let patients know, and you need to wait for a few more patients after the number is passed. For example, when the number is passed, we usually wait for 3 groups of patients, instead of saying "I don't know" with a blank face. 2. In addition, it is common practice to wait at least 40 minutes even if you check in at the recommended time of the clinic. Is the patient's time not the time? 3. The on-site consultation number provided on the doctor's APP does not match the actual doctor's number, so even if you look at the APP's number to calculate the time, it is not accurate. What is the purpose of using the APP in this way? ! You are not the only TCM doctor in Linkou, please improve! Otherwise, more and more patients will be lost!