新竹物流蘆洲營業所 - Section 2

The driver surnamed Chen only delivers messages and does not make phone calls. He will not make an appointment or call to confirm whether the person is not there during the delivery. Even if there is an administrator who can sign for the building, it can be regarded as absent, and if you send a text message, even if it is a business, one item will be sent three times.

The delivery of the shipment is completely determined by the driver's personal itinerary. If the agreed delivery time does not appear, basically you have no way to get him, and the company's service phone will only keep jumping and repeating to you "I can't reach the driver", "It depends." Driver's itinerary", then you don't need to do integrated management for a single business office? It is recommended that any online shopping or personal logistics needs, choose Hsinchu Freight to think twice.

I've really encountered the worst company. I told the company to go to the goods and asked if I talked to the driver? Otherwise, do you think we might pick it up in the past? If you don’t look for it, just say that the driver takes it away. What else do you find later? What do you mean by the previous question? Your driver won't confirm things with you or? Is the quality of the company so bad now? You can leave if you don't want to find or do it. The quality of the company's hired employees is also like this. Can't they see the negative reviews on the Internet? I still don’t know how to improve it. I just need to lock it up. Ask your lady what attitude is asking how your company’s agent does it? Don't let it be too late, the quality of the enterprise is getting lower and lower, okay

I waited for the package for the third day. I wanted to say that the driver was very busy, so I called the customer service and said that the delivery service could not pick up the package by myself, so I had to check the news every day. It's only less than five minutes away by car, how can it be so hard to wait for a package ???

One time, when I was waiting for the delivery, I started waiting in the morning, and I still didn’t receive it in the afternoon. I checked the Internet and found that it said that I was not at home, so I failed to deliver the parcel?? When I was hung up, I immediately called again to tell me that the driver made the wrong call for half an hour and would re-deliver the package again. It took almost an hour for the driver to deliver the goods. Later, there was another time, the same thing was to receive the goods. It was clearly specified that the goods would not be received until Saturday, but it was delivered on Tuesday? Then when I was away, I had to be collected by the elders at home. The delivery driver actually said that he had no pen to follow. My parents wanted a pen? My parents wanted to send him a pen, and he thought the pen was too bad and better?? After that, the elder was read by me, and I immediately called the driver to send the pen back, and the tone was very perfunctory. I said that the result was not sent back, and then I called him a second time and asked him to send it back. Forget it anyway, it's just a pen, I don't want to keep urging it, just give it away as a good deed! After the previous experience, I will not choose Hsinchu Logistics for delivery in the future. Whether it is the delivery driver or the attitude of the company's customer service, I feel very bad!