凱擘大寬頻 | 全聯數位有線電視

4.2/5 基於 8 評論

Contact 凱擘大寬頻 | 全聯數位有線電視

地址 :

247, Taiwan, New Taipei City, Luzhou District, Zhongshan 1st Rd, 12號凱擘大寬頻 | 全聯數位有線電視3樓

電話 : 📞 +889889
網站 : https://clnc.kbro.com.tw/
分類:
城市 : st Rd

247, Taiwan, New Taipei City, Luzhou District, Zhongshan 1st Rd, 12號凱擘大寬頻 | 全聯數位有線電視3樓
黑天兔 on Google

全聯有線電視是我從小使用到大的一家第四台,但是服務品質大不如前,電話客服人員素質低下! 內部溝通有問題,明明說好會派人來換新網路數據機卻因工班排不出人更換,將理由硬掰成使用端會繼續使用原數據機…很好,等合約到期我會立刻終止合約!
Quanlian Cable TV is the fourth TV in a family that I have used since I was a child, but the service quality is not as good as before, and the quality of the telephone customer service staff is low! There is a problem with internal communication. It is clearly stated that someone will be sent to replace the new network modem, but no one can be replaced due to the work shift. The reason is that the user will continue to use the original modem...Very good, I will wait for the contract to expire. The contract will be terminated immediately!
盧辰亦 on Google

三個月前到貴公司等待辦理業務時發現靠牆櫃檯小姐對待客戶態度不佳! 擔心自己如果被他服務到可能會發生爭執,好險不是那個櫃檯小姐服務,反而是靠走道的櫃檯小姐,雖然麥克風聲音很小,常常被其他櫃檯聲音壓過導致我沒聽到聲音,但依舊很有耐心的重複他說的每一句話並且耐心地回答我所有疑問,原本想給三顆星就好,但此櫃檯小姐態度值得我給她五顆,建議貴公司改善麥克風問題,其他並沒有什麼其他大問題,很不錯!!如果評星有業績的話可以請此櫃檯小姐多多讓客人評 最近到櫃公司繳費發現原本這位櫃台小姐好像已經不再職了!?
Y
YI CHIEH HSIAO on Google

凱擘網路爛到不行 動不動就突然斷網而且頻率很高 打給客服遠端排除障礙 然後網路就好了? 後續處理的方式就是一直派人來修 但問題根本不出在我家 因為這個問題別家也有 客服說沒有一家公司能保證網路不會有問題 可是為什麼就你家的問題那麼多 跟消費者簽了合約但是提供品質這麼差的網路 消費者只能選擇忍受走完合約不然就是付解約金 如同被騙 想到還有一年多的合約就痛苦又生氣 超級不推合約結束後不會再用 - 「請問斷網的問題什麼時候才要解決?」
Kay's internet is so bad The network is suddenly disconnected at every turn and the frequency is very high Call customer service to remove obstacles remotely Then the internet is fine? The follow-up method is to always send people to repair But the problem is not in my house at all Because of this problem others have Customer service said that no company can guarantee that the network will not have problems But why are there so many problems with your family? Signed a contract with consumers but provides such a poor quality network Consumers can only choose to endure the contract or pay the termination fee as if deceived Pain and anger at the thought of more than a year left on the contract The super no push contract will not be used again after the end of the contract - "Excuse me, when will the problem of disconnection be resolved?"
謝嘟嘟 on Google

今天去門市辦理第四台退掉,櫃檯小姐超級兇的。他檢查我拿去退的機上盒,後來我跟他説塑膠袋幫我丟一下,他立馬説不可以幫我們丟。而隔璧櫃的一跟用黃色塑膠袋的,從八里來退機上盒的,那個櫃檯小姐就幫他丟。後來他把塑膠袋拿給我,我只是放在號碼牌牌的小位置等他弄,他又說你要拿走丫,我説我只是先放著一下 一個小袋子,他耳提面命説了3次 後來他問我為什麼要退電視,我說我沒在看電視,他説時事妳都不管喔,我说對 他説疫情那麼嚴重,你都不關心 我說:我打了2劑疫苗 他説你以為打了2劑就有用嗎 我咧 後來他說要繳網路費用嗎 我說好 結果我就請問他 為什麼又有一個寫數位特選頻道? 他說丫你不會看嗎 他就配套 配合上網費 真是一定要那麼兇嗎 我若知道還要問嗎 工作到那麼兇 倒不如不要做 畢竟我也是你們的客人啊 不是你的出氣包
Today, I went to the store to refund the fourth station. The lady at the counter was super fierce. He checked the set-top box I took to return, and then I told him to throw the plastic bag for me, and he immediately said that he could not throw it away for us. The one in the cabinet with a yellow plastic bag, and the one who returned the box from Bali, the lady at the counter helped him throw it away. Later he gave me the plastic bag, I just put it in a small place on the number plate and waited for him to get it, and he said you want to take it away, I said I just put it on first A small bag, he said three times Later he asked me why I had to quit TV. I said I was not watching TV. He said you don’t care about current affairs. I was right. He said the epidemic is so serious, you don’t care I said: I got 2 doses of vaccine He said you thought it would be useful after 2 doses I grin Later, did he say to pay the internet fee? I said yes I will ask him in the end Why is there another special channel for writing digital? He said you don't know how to watch it He will match Cooperate with internet fee Does it really have to be so fierce? Do I have to ask if I know? Work so fiercely It's better not to do it After all, I am your guest too Not your venting bag
L
Lily Chou on Google

Good
H
Hugo Tuan on Google

Good
m
mina wu on Google

Good!
L
Li Jenny on Google

Very good

Write some of your reviews for the company 凱擘大寬頻 | 全聯數位有線電視

您的評論將非常有助於其他客戶查找和評估信息

評分 *
你的意見 *

(Minimum 30 characters)

你的名字 *

Recommend a place for you