國泰世華銀行 蘆洲分行

2.2/5 基於 8 評論

Contact 國泰世華銀行 蘆洲分行

地址 :

247, Taiwan, New Taipei City, Luzhou District, Zhongzheng Rd, 79號國泰世華銀行 蘆洲分行

電話 : 📞 +888888
網站 : https://www.cathaybk.com.tw/cathaybk/
Opening hours :
Wednesday 9AM–3:30PM
Thursday 9AM–3:30PM
Friday 9AM–3:30PM
Saturday Closed
Sunday Closed
Monday 9AM–3:30PM
Tuesday 9AM–3:30PM
分類:
城市 : Zhongzheng Rd

247, Taiwan, New Taipei City, Luzhou District, Zhongzheng Rd, 79號國泰世華銀行 蘆洲分行
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XIAN M on Google

服務人員態度差,只是要開個一般和外匯戶頭,被抽號人員問得像要做大筆的投資才願意幫你開戶.
The attitude of the service staff is poor, they only need to open a general and foreign exchange account, and the person who is asked by the lottery like to make a large investment is willing to open an account for you.
咪咪醬 on Google

這1顆星不是給櫃檯服務人員....是要給外場銷售小姐~~ 今天臨時到該行辦理小事情.....遇見了一位馬尾銷售小姐.....他一走過來問我有沒有辦過卡......我的認知是推銷信用卡......所以便回答說我用我老公的附卡.....不用了唷 !!!! 結果下一秒馬尾小姐突然白眼我.......聽嗓音很明顯不客氣的說:我們的卡沒辦法用附卡刷.....然後就轉頭走人...... 當下我覺得怎麼了嗎?? 我老公的卡是在該行辦理......我是真的拿老公附卡啊....因為拒絕就覺得沒利用價值不願意多聊就是了?? 後來等待過程中我看見一位男士走了進來.....殊不知這馬尾小姐多親切的介紹他想推銷的內容.....偶然我只聽到行動綁定只要3分鐘之類的..... 我心想......推銷的應該不是辦理信用卡吧?? 我以為是信用卡才回絕.....就算我誤以為是信用卡推銷.......可以當下跟我說是別種類型的不就好......幹嘛衝幾句話然後白眼+甩馬尾就走.......對男生就那麼有耐心介紹...... 對身為女生的我是因為穿太樸素被瞧不起?? 還是該行的教育訓練有什麼瑕疵?? 大戶也是會自己跑銀行.....不用那麼狗眼看人低拿高標準在選客戶甚至用無知對待客戶....... !!!!!
This 1 star is not for the counter service staff....is for the outfield sales lady~~ Today, I went to the bank to handle small things.....I met a ponytail sales lady.....as soon as he came over and asked me if I had applied for a card...My perception is to promote credit cards.. .... So I replied that I used my husband's attached card... No need!!!! As a result, Miss Mawei suddenly rolled her eyes at me in the next second....It was obvious from the voice that she said unceremoniously: Our card cannot be swiped with the attached card... and then she turned her head and left..... . What's wrong with me right now?? My husband's card is processed at the bank...I really took my husband to attach the card...I feel that there is no use value because of rejection, so I don't want to talk more? ? Later, while I was waiting, I saw a man walk in...I don’t know how kindly this Miss Mawei introduced what he wanted to promote...accidentally I only heard that the action binding takes only 3 minutes and so on... ... I thought to myself...Isn't it about credit card sales?? I thought it was a credit card and I refused.....even if I mistakenly thought it was credit card sales...you can tell me not now This kind of type is not good...Why do you rush a few words and then roll your eyes + flick the ponytail and leave...Just be so patient with boys... To me, as a girl, I was looked down upon because I was too plain in dress?? Or is there any flaw in the education and training of the bank?? Large households also run the bank by themselves... Treat customers with ignorance......!!!!!
天羽時貞 on Google

我就想開個戶幫小孩老婆存股,跟我說可以不用來櫃檯,ok,線上作業我懂得,啊我們人都來櫃檯了開個實體帳戶辦個卡片不行嗎?我知道3:30你們拉鐵門了,不過我們40分鐘前就抽號碼牌了唉唉,等著我超想睡⋯
I just wanted to open an account to help my child’s wife deposit shares, and told me that I don’t need to use the counter, ok, I know how to work online, ah, all of us have come to the counter and open a physical account, can’t we do a card? I know you pulled the iron gate at 3:30, but we drew the number 40 minutes ago. Hey, waiting for me to sleep...
陳有添 on Google

光是辦個轉帳等了約40分,效率真的是超級差,長久以來也不見改善。看看別人,再想想自己吧!
It took about 40 minutes to do a transfer, the efficiency is really super poor, and it hasn’t improved for a long time. Look at others and think about yourself!
孫朝裕 on Google

想開個公司籌備戶兩個禮拜開不下來,過去還跟我說要再等一個禮拜,還不一定會過,說會回電話也愛回不回的,非要去客訴才輕微改進,惡劣至極,找個時間我會把帳戶清空,信用卡退掉,股票賣掉,爛!
If I want to open a company, I can’t open the account for two weeks. I used to tell me that I would have to wait another week, but it may not happen. I said that I would return the phone and I would never return. I had to go to the customer to make a slight improvement. It's terrible, I will empty my account at some time, return the credit card, sell the stock, and rotten!
王念萱 on Google

本來以為我等20分鐘已經算久了 結果看到其他人等更久就覺得比較安慰一些? 真心希望貴行可以改善一下效率 看到好多人都在閒置(感覺是在推銷信用卡)感受不是很好 好像推銷信用卡比處理銀行業務更積極
A
ARMIN TSAO on Google

從來沒有遇過這麼效率差勁銀行!抽15:24號碼牌,那時是叫到720號,我抽722號,到16:55才跳1號,等到17:12分才輪到我開始辦, 前面到底是辦什麼東西要這麼久? 全銀行櫃檯都已經沒有客人了,我只是要申請往來明細,一般臨櫃有7個,說沒有辦法幫我辦,硬是只開一個綜合櫃台讓我在那裡等,時間成本太重了而且帶來壞心情,決定跟親友建議消戶轉換別家銀行比較實在!ps:我辦完是17:34分了,真的有厲害
I have never encountered such a poorly efficient bank! Draw the 15:24 number plate. At that time, it was called 720. I drew the 722. I only jumped to the 1 at 16:55. I waited until 17:12 before it was my turn to start. What does it take so long to do before? There are no customers at all counters in the bank. I just need to apply for contact details. Generally, there are 7 counters, and said that there is no way to help me, so I just opened a comprehensive counter and let me wait there. The time cost was too heavy and brought In a bad mood, it's more real to decide to suggest to your relatives and friends to switch your account to another bank! ps: I finished it at 17:34, it's really amazing
曾相儒 on Google

真的是畢生遇過數一數二的慢,讓人以後不敢領教。 不是行員訓練有問題,就是業務流程、工程師設計作業的系統有問題,光等叫號就超過30分鐘,然後辦理業務又再花了30分鐘。 號碼牌只需要等2號而已。 速度慢不檢討,還說我們趕時間的話去別間分行辦理,貴行真優質!
It is really one of the slowest times in my life, which makes people afraid to learn from it in the future. Either there was a problem with the training of the staff, or there was a problem with the business process and the system designed by the engineers. It took more than 30 minutes to wait for the call, and then it took another 30 minutes to process the business. The number plate only needs to wait for number 2. The speed is slow and we don’t review it, and they also say that if we are in a hurry, we will go to another branch for processing. Your bank is really high-quality!

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