錦鋐企業股份有限公司
2.3/5
★
基於 8 評論
Contact 錦鋐企業股份有限公司
地址 : | 248, Taiwan, New Taipei City, Wugu District, Section 3, Xinwu Rd, 302號錦鋐企業股份有限公司3樓 |
電話 : | 📞 +888888 |
分類: |
窗戶供應商
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城市 : | Xīnwū Rd |
林
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林凱欣 on Google
★ ★ ★ ★ ★ 客服態度差,什麼氣密窗!關上了風都吹得進來
Poor customer service attitude, what airtight windows! The wind can blow in when it is closed
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張
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張駿騰(Jhon) on Google
★ ★ ★ ★ ★ 預約修繕等了一個月
接著整個門拆走維修 我家兩天沒有門
客服人員態度也很差
I waited a month for an appointment to repair
Then the whole door was removed for maintenance
Customer service staff is also very poor
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B
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Bella Hane on Google
★ ★ ★ ★ ★ 報維修等了兩週都沒回應,兩週後電話來了但是漏接了,還要被客服酸,請記得接電話,我們沒有辦法一直call。
需要客服維修的產品,售後服務很重要,慎選公司。
After two weeks of waiting for repairs, I didn't respond. After two weeks, the call came but missed, and the customer service is still sour. Please remember to answer the phone. We can't call it all the time.
For products that require customer service and maintenance, after-sales service is very important, choose the company carefully.
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C
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C Chan on Google
★ ★ ★ ★ ★ 親身經歷 呼應前人們負評 雷1: 報客服修繕談完細節 2個星期沒人回應修繕時間 雷2: 再次call客服 被客服嗆 有處理了要等啊 等多久才可約時間? 不知道! 雷3:只好打該公司“別的分機” 沒聽錯 終於有個有sense人處理 “當天”馬上約好時間 雷4:十天後修繕當天 等了30分鐘等不到修繕人員 call手機也沒人應 急call該公司電話 他們職班人員就聯絡到了 說在路上 修繕這時也call來了 說5分鐘到 雷5: 再次下樓等了另個15分鐘 最後是遲到45分 問遲到原因: 說要拿工具 雷6: 從客服到修繕 他們的做法就是:沒回應就是回應 理所當然 不需解釋 這經歷 刷新我三觀 !
Personal experience echoing the negative reviews from the previous people. Lei 1: Report to the customer service for repairs and talk about the details. No one responded to the repair time for 2 weeks. Lei 2: Call customer service again. I was choked by the customer service. do not know! Lei 3: I had to call the "other extension" of the company. I heard that there was finally a sense person who handled the "same day" to make an appointment immediately. Lei 4: Ten days later, I waited for 30 minutes on the day of the repair. People called the company in an emergency call and they contacted the staff of the class and said that they were repairing on the road. At this time, they also called and said that it was 5 minutes to Lei 5: I went downstairs again and waited for another 15 minutes. Finally, I was 45 minutes late. Tool Lei 6: From customer service to repair, their approach is: no response is response, of course, there is no need to explain this experience to refresh my three views!
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L
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Lee Molly on Google
★ ★ ★ ★ ★ 服務態度惡劣,維修費用亂報價,沒有詳細說明維修費用內容品項,反應客服郭小姐更是態度惡劣,如此的企業一定要給負評
我以後絕對不買這種公司的產品
The service attitude is poor, the repair cost is quoted randomly, and the content of the repair cost is not explained in detail. The response to the customer service Miss Guo is even worse. Such a company must give a negative review.
I will never buy products from this company in the future
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鄭
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鄭勝閎 on Google
★ ★ ★ ★ ★ 員工素質有改善了,在金雅重劃區亂停車,影響交通部份有進步了再加2星
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B
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Baggio Chiu on Google
★ ★ ★ ★ ★ 爛到爆的售後服務
通風門故障報修
三個多月
仍無派人處理
超級爛
Terrible after-sales service
Ventilation door fault report
more than three months
Still no one is dispatched
super bad
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C
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Chen Jillian on Google
★ ★ ★ ★ ★ 2022/4/28玻璃門卡住的問題,昨天報修,錦鴻氣密窗今天好快就來修理好了?
2022/4/28 The problem of the glass door being stuck was reported for repair yesterday, and the Jinhong airtight window will be repaired soon today?
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