比可企業有限公司 - Wugu District

As a consumer, spending nearly 10,000 yuan on your company’s products is a kind of affirmation for your company. When consumers report that products that have been used for less than three months are defective, your company’s sales staff questioned the consumers for the first time, and asked them to spend their own money to check the authenticity of the product... and something like this The sound of product defects comes from different consumers... I think if your company really understands "customer service", then there should be no customer complaints like this. The quality of any product is not the agent or inspection agency, but the "consumer"! Perhaps we as consumers are "Xiaomi", but we still hope that your company will think carefully!

5/9 purchase 5/20 received summer double cool quilt with a whole hard raised tailoring from beginning to end On 5/23, the two people with the entire hard raised sartorial item were sent to the department store for replacement. The sales staff informed that they would not respond to the head office if they did not encounter such a situation. Today the 5/25 salesperson informed that the head office's reply because the double cooler is not often ordered by the company, the materials in the single are used to tailor into the double, so there will be a whole hard raised tailoring, sales staff Also advised that it can only be exchanged. The head office also said that they can sew a little more flat but it will still be hard and not so convex. Ask me if I can accept it. If I can accept it, the head office will make a new one for me. First of all, I think that the time when the goods should be arrived was notified that they arrived one week later, and later I received the items with defects. I bought today not a double-size cold quilt but a double-size cold quilt of normal size. It is not an item that is often sold, so the inside of the cotton will be tailored into a double with a single material to have a whole hard raised tailoring. At present, the counters are sold like this, and the guests have not responded! I told the sales staff, so you just take such a double cool quilt with a whole hard raised tailoring, try to see the acceptance of the guest, if the guest does not find it, you can accept it. Isn't this deceiving consumers! ! ! ! If your company's double quilt can only be tailored into a double quilt with a single material, whether the sales staff will inform the purchase of the double quilt that there will be a whole hard raised tailoring article before buying. Can consumers accept it and is it more appropriate? ! Instead of the consumer receiving the double cooler, there is a whole hard raised sartorial item. Because you did n’t tell the couple when the customer bought that there was a whole hard bump, which caused consumers to waste time and money after buying. Take the defective product to the department store to prove that the defective product was purchased and the time and time to return the product. Is the parking fee your company have to review and be responsible! ! This purchase experience is very poor! It is hoped that the sales staff in the future can take the initiative to inform consumers that the double cooler has a whole hard raised tailoring item and not let the next consumer be deceived to buy! ! Also hope that your company can improve Because a company that sells in department stores should not have such quality and products! ! Consumers are really disappointed! ! !

It’s terrible~ I didn’t expect that Hankyu Department Store could also allow such a manufacturer to set up counters~ Next time I go to Hankyu Department Store, pay attention to it~ Not every label is trustworthy~ I also heard from friends that this manufacturer is not very responsible, no problem It’s okay~ If there is a problem, almost all of it becomes the consumer’s own problem. If you encounter this kind of manufacturer, you can only claim compensation by yourself~ I suggest you think twice~

The Tencel bed set has a great touch. The kind that children specify to sleep is slippery, so they throw out 2.3 sets of washing machine and use them instead. There is no hairball problem.

On 9/19, I bought two sets of bed sheets on the 6th floor of Hankyu, Uni-Era, for a total of 9960 yuan. One set was washed 4 times and pilling was found. One set was washed in water and the pilling was received. The manufacturer responded to the first response to the pilling. Also requested The customer inspects at his own expense. I just saw on the board that someone was victimized two months ago. Please think carefully before buying. Whether you want to buy a black-hearted product

Update: According to the national standard CNS 8040-L3140 of the Republic of China, the third-party notary company SGS was entrusted to test the anti-aliasing results in accordance with the above methods on December 3-9, 2020. The test results of our company's products are 4-5 ( Anti-fighting is divided into 1~5 levels, the higher the number, the stronger the anti-fighting ability), higher than the industry bureau requires at least level 3. It is explained and shared here that the spirit of the various standards formulated by the Industrial Bureau is the standard value that goods should bear within the scope of reasonable use. When manufacturers are producing, they take into account the different usage conditions of each consumer, so they will manufacture with higher standards than the Industrial Bureau to reduce disputes. ----------------------------------------------- Hello, I am the sales manager of Bicco Bedding. I am replying to our customers who criticized and advised us (1) Reply to Mr. Gao Deyu: Use the 150cm wide polyester cotton quilt that is customary in Taiwan to make a double size (180 width) cooler. Two overlapping seams are needed to join, and the thickness of the overlapping joint will be double. We did not inform you in advance. It was our mistake. I apologize to you. Due to this error, our production department asked the upstream cotton supplier to make corrections, and confirmed that Taiwan has been able to produce cotton with a width of 180cm. After your incident, we have corrected that large-size quilt covers or cool quilts are no longer available. Hard seams. Thank you for your suggestions and let us improve. (2) To Mr. Shields Kengi: Textiles, clothing, bed sheets, etc. are products that are personally used and will be washed repeatedly. Therefore, the country will formulate factory standards such as wear resistance, anti-flickering, and color fastness, but will not establish durability How long is the time, because everyone uses different conditions, laundry detergent and washing methods are also different. Therefore, in response to the fuzzing situation, we will propose to send a third-party notary unit for anti-fuzzing testing to see whether it meets the standards set by the Industrial Bureau of the Ministry of Economic Affairs to determine the difference in perception between the two parties. . Textile is an industry with a very large basic production volume. Therefore, what kind of fabric specifications are used in the country. The specifications are set by the upstream manufacturers and the downstream brands follow them. Therefore, when a certain design sells well, the manufacturer will also use the same cloth type when additional printing. Because I want to use a cheaper one, sorry, it’s much worse to go down one level. Therefore, even for different batches, the basic cloth and manufacturing process are the same. The government does not require factories to be tested, only to formulate anti-fighting standards. However, through your kind suggestions, we will start to sample some products for inspection independently from the next year's purchases to protect our customers and ourselves. Thank you for your criticism and advice.

The bed bag will be stained and of poor quality.

"Never buy" I went to Xinguang Xintiandi on 7/12 and wanted to buy a new bed set to be used on the day of entering the house. Because I entered the house on Sunday, I was appointed to pick it up from the cabinet on Friday. I also drove for 30 minutes on Friday to get it. I found it after I went home and washed it. There are red spots (like dyeing that can’t be washed off). The counter said that this problem was also very common before (you should tell before buying if you have this kind of problem), and it is a problem with the washing machine. I’ve encountered this problem, I’m not to blame the washing machine), who wants to buy more than 10,000 sheets of this quality, the quality is bad, and the commissioner is also bad.