嘉里大榮物流八里所

Residents who live on high floors should pay attention, as long as they want to climb the stairs, they will always say that they will not send it up and ask us to take it ourselves. They took out evidence and said that I will return the package and threaten it. It's bad enough. Please report to the police when you encounter it. Thank you. Compulsory crime and threatening others. It's all like this, we can't take it lightly. If you don't deal with troubles, you will be the next person. I have defended my rights and hope that everyone will follow.

The attitude is really bad. I checked the status of the goods. The goods have been lying in Bali for three days and they are all delivered. I called to ask about the location of the goods. I didn't get the phone, and I called again and said that I would call the driver to call. It's just right to ask us to wait. The goods will be delivered after someone else... What kind of company management is this, it's really unreasonable, and you have to be angry when you buy something

On Saturday morning, I called to inquire about the status of the goods, and the customer service staff was very kind~~ told me that they would call again at about 11 or 12 o'clock, and they did call more than 11 o'clock on time. In the afternoon, I went directly to the site to pick up the goods. Everyone in the office seemed very busy, but there was still a woman who helped us pick up the goods. When we got to the place to pick up the goods, because the goods were heavy, the lady who helped me directly said to bring the car over~ In addition There is a man who is also very kind. He helped us move the heavy goods into the back compartment. Before moving in, he reminded us whether some things in the back compartment should be moved, otherwise the things would be too heavy to be crushed, whether it was the customer service or the on-site staff. Everyone is very kind and nice~

The goods sent on the 4/26th should arrive at noon on the 4th/27th, but the customer service couldn't tell, so I just said that the call was cut off at 12:09 noon on the 27th. I continued to call with the same result. I continued to make other calls and finally a lady answered the phone. After her inquiry, it was delivered on the 27th. I didn't receive it by noon on the 28th. After that, the lady replied to me that the driver would deliver the goods on the afternoon of the 28th.

I made a reservation at 8:00 in the morning to pick up the goods. The website stated that I would come to pick up at 15:00~20:00. I waited until 5:00 in the afternoon to say that I would call and ask what time I would come, but no one answered, so I called again after 6:00. Still no one picked up, and finally picked up after 7:30, but said that they didn't pick up retail customers a year ago, and the driver was off work. Since they didn't pick up retail customers, why didn't the system jump to remind them and let people make an appointment successfully, and the latest news on the website was not specially written. , even if it's a system problem, shouldn't you call when you see an order placed by a retail investor by mistake? Don't talk and don't answer the phone. In the end, it's funny to say that after the next appointment is successful, you still have to call and ask about the meeting. I won't go to receive the goods. I said earlier that you are no one answering the phone! ! This is the second time to use Darong. The first time was actually a good experience, but this time it was really bad.

One star is too much Service attitude is not ordinary bad Since the beginning of the epidemic Da Rong is unwilling to help customers deliver goods upstairs due to the epidemic situation Strange: The government has not stipulated that other freight companies or post offices will still send them upstairs No matter how the phone is called, the Eight Miles Institute does not answer. The driver did not want to help the guest upstairs and said he wanted to return it I put food in it Do you have to pay for Da Rong if it is broken? Please choose the freight company carefully Otherwise, the shipping cost is more expensive than others Service attitude will be maddening

Although the reviews say the attitude is bad, my own experience is not bad. First of all, I called to ask about the progress of the goods and whether I could pick up the goods in person. The staff patiently told me some procedures, and they also called back within time. When I went to pick up the goods on the same day, I met two service staff who were friendly and humorous. Because the goods were heavy, they were willing to help me carry them into the car. Thank you very much~ Those who need to pick up the goods at the business office can reverse the car and park at them next time. In front of the office, easy to unload~ It's just that I decided to pick it up in person because I learned that there would be no delivery on the holiday, but I received a call from the delivery driver in the afternoon after picking it up to ask if I needed delivery at home. This part is very confusing~ If there is delivery on the holiday Then you don't have to run that far.