北方國際有限公司

For safety, I bought a special extension cord, but the result was 2007 products! I wrote to the customer service mailbox and did not respond, dare to sell this kind of stuff at the bottom of the box? If you dare to sell, I dare not use it. It's amazing to do business like this!

2020/1/14 The customer service will never answer the phone. I will receive a call about three days after the email repair report, saying that it has been two weeks since Hsinchu Cargo will pick up the item. It will probably wait until the warmth of spring blooms my fan. Fix it Rotten to death, thinking that buying big brands will be guaranteed The third week of 2020/1/19! Still no one came to collect it, and the courier was ordered to deliver it. If it's because you want to save the cost of express delivery, don't talk about it as if your service has this option, I will pay the money. If your company is so poor. I knew I bought you a fan with more than 8,000 points to make it like this It's better to buy another brand. On 2020/01/25, I received a call again, saying that I had received the warm fan I sent in the past (also, I didn't even have a channel to call to confirm that you received it). Said that because of the New Year, I was afraid that I did not have heating equipment before, and said that I would like to provide me with another convection heating fan. I have not received it yet. 2020/01/28 Received a replacement convection fan, finally

If I can give a negative score, I want to give a negative 100, but unfortunately there is still 1 point at the lowest point. I bought it for only one winter and it broke down. I called the maintenance hotline and said I would contact me again. After a month, there was no news. I called again. The other party said they would contact me again. I waited two more. Month, it didn't disappear, I called again, and the other party said that they would contact me. Finally, I waited for two weeks this time. Someone contacted me, but it was obviously a scam! After the other party asked me for my address and other information in detail, I was naive to believe that someone would find someone to receive the goods. As a result, it has been a year since now! ! Why do I stop calling? Because I see that electric heater is angry! Please stop buying electrical appliances from the north, it is really too much!

I bought it in 2019/December, the plate type electric heater is broken today, like a message, the customer service is very difficult to call, and then it is connected, please pack the box yourself, and wait for the home delivery to collect, the quality is really not good, the thing is easy to use , but not durable, just hang up after more than a year... Silent, warranty for 3 years, and then observe the follow-up maintenance status, to be continued.. continue.. 2022, sent for repair on February 25th, sent back on 3?️ on the 9th, the speed is still ?️ fast, the packaging is complete, remember, you must keep the box after you buy it, the warranty is 3 years, and you have to put it back in the box when repairing, the head office will send Logistics will be collected, free of charge, after repairing and sending it back, it is a little troublesome to pack, but also accept it, I hope it can last a little longer, and it will not be broken twice a year. In addition, the customer service phone of the head office can be better to call, but it is really difficult to answer. Pass, the above is for your reference

It sucks. I bought a northern electric heater from Mimi, and it broke down as soon as I unpacked the video and tried it on the new machine. I called the customer service line and it was always busy. Is the line three? I advise everyone not to buy products from the north

One star is too much and the service is very poor. It is very difficult to call for repairs, and there is no call back when asked about matters. Before sending it for repair, I have to buy a box from the company, and I haven’t found a matching courier to take it back. Why should I buy a box? When buying the box, the customer service also said that the box will be crushed afterward, reminding us not to expect too much from the packaging of the storage carton. Is it important that the box is rotten? I don't even have a chance to let the box rot, because I won't come to collect it at all! The first call was 17:00, off-duty time, understandable. Second call at 12:00, lunch break, acceptable. The third time I called at 09:30, no one answered. Only people from the northern company had to go to work, and no one else had to go to work. What time should I call? I have no time to answer the phone at 09:30. I have to rest at noon and get off work in the afternoon. Do you have afternoon tea time? Would you like to announce it by the way? Whether the customer service staff should consider re-applying to vindicate your company's reputation. Looking at the entire row of messages, this kind of after-sales service is not as good as a direct announcement that no maintenance can be provided.

Very honest company, fault during the warranty period, customer service staff is very patient to assist in processing orders, good service, professional maintenance, recommended

The customer service number of the northern electric heater is blocked! Just kill it! Because I can't buy it for two or three years? The electric heater was broken for the first time in winter when it was turned on every other year@@ Unexpectedly, the guards in the simple open space are very enthusiastic and directly help the staff in charge to go downstairs! The maintenance personnel who came down were also very enthusiastic and did not shirk their responsibilities at all. It was presumed that the thermostat was broken. (The reason for 3 stars is only because of speculation: it should be the thermostat that is broken? Later, the electricity bill was raised from 1300 yuan/period when it was not turned on. to 4300 yuan/period) The material is directly estimated at 500 yuan and the wages are 300 yuan, and it can be used after repairing. If you let the logistics delivery, add another 100 yuan. We agreed to repair and self-pickup, because we just bought it soon, and we were worried about how long the logistics would take. We were called to pick up the package every other week. Unexpectedly, the service lady came down and told us that there was no money, and it was still within the warranty period/3 months. We were very pleasantly surprised (although the electricity bill was frightened later! Ha. But I still want to encourage Taiwanese companies, so I just thought of deleting photos after 2 or 3 months, so I wrote this comment, I hope it will help everyone)