第一商業銀行 (淡水分行)
1.9/5
★
基於 8 評論
Contact 第一商業銀行 (淡水分行)
地址 : | 251, Taiwan, New Taipei City, Tamsui District, Zhongzheng Rd, 183號第一商業銀行 (淡水分行) |
電話 : | 📞 +88 |
網站 : | http://www.firstbank.com.tw/ |
分類: |
銀行
,
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城市 : | Zhongzheng Rd |
陳
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陳伯岳 on Google
★ ★ ★ ★ ★ 貴行明知你們只有3個櫃檯可辦理各項業務,卻
總是不小心,以為已經很快速的在辦理(你們自以為
的快速),3個櫃檯只有一個櫃檯小姐拼命叫號為
客戶服務,另二位櫃檯先生不知在座位忙碌什重
大生死悠關事項,寧可看著整間的客戶快擠爆你們
銀行,你們依然毫無感覺毫無同理心你們有你們的
時間必須做你們的業務,我們這些苦苦等待近1-3小
時的客戶一樣也是花時間生命在等待你們"動"起來
叫號碼!
你們明知你們只有3個櫃檯居然還這樣浪費納稅人
的生命時間,要不你們就應該多設幾個櫃檯替民
眾服務,整間客戶都在罵罵咧咧,可是還是得等
待你們移動你們的玉手體諒我們辛勤工作
請問你們,全淡水有多少家金融機構,卻唯獨只
有你們第一銀行還真是第一(倒數第一)
不是所有民眾非得請你們辦理各項業務,地球不是
為你們第一銀行而圍繞的可以嗎???
大家也親眼見到幾個人無所事事走來走去,這樣也能
領薪俸,當初真該加入金融行業,原來是可以這樣賺"
辛苦錢"!
我身為一位20幾年資深醫療人員已經是把自已的耐心
訓練到極致了,而你們根本不在乎他人的耐心,時間,
千萬不要說是我們沒耐心等待你們作業,耐心不是
這樣運用讓你們糟蹋的,你們這些種種行為叫做"浪費
我們民眾的生命時間"
實則過份竟毫無檢討你們自身,竟可眼睜睜看著整間
的人在等待你們想叫號才叫號嗎??
Your bank knows that you only have 3 counters to handle various businesses, but
Always careless, thinking it’s already being processed very quickly (you think
Fast), only one of the three counters is called by the lady at the counter desperately
Customer service, the other two counter gentlemen don’t know how busy they are at their seats
It’s a matter of life and death, I would rather watch the entire clientele quickly squeeze you
Bank, you still have no feelings and no empathy, you have yours
Time must do your business, we have been waiting for nearly 1-3 hours
The same time customers are also spending time and life waiting for you to "move"
Call the number!
You know that you only have 3 counters and you still waste taxpayers like this
Life time, or you should set up more counters for the people
Public service, the whole customer is cursing, but still have to wait
Wait for you to move your jade hands to understand our hard work
May I ask you, how many financial institutions are there in Tamsui, but only
Your No. 1 Bank is really No. 1 (first from last)
Not all people have to ask you to handle all kinds of business, the earth is not
Is it possible to revolve around for your first bank???
Everyone also saw a few people walking around idly, so you can
To receive salaries, I should have joined the financial industry in the first place. It turned out that I could make money like this."
Hard money"!
As a senior medical staff for more than 20 years, I have put my patience
Training to the extreme, and you don’t care about others’ patience, time,
Don’t say that we are impatient to wait for your homework. Patience is not
What you use to waste, your various behaviors are called "waste
The life time of our people"
In fact, it’s too much without reviewing yourself, so you can watch the whole room.
Are the people waiting for you to call the number when you want to call it??
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佩
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佩紋 on Google
★ ★ ★ ★ ★ 櫃檯態度差,不是熟人不是VIP就慢慢等,打電話客訴,等到的是主管幫自己人說話,為什麼不看完監視器弄清楚再回電呢?這個道歉電話讓人更怒
The attitude of the counter is poor. If you are not an acquaintance or a VIP, just wait slowly, call the customer to complain, and wait until the supervisor is helping your person. Why don't you call back after watching the monitor to figure it out? This apology call makes people even more irritating
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a
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alvin tsai on Google
★ ★ ★ ★ ★ 超級爛,跳號了快十號都沒有輪到,反應也沒有用
It's super bad, I skipped the number and it's almost tenth, and it's not my turn, and the response is useless
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蔡
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蔡米血 on Google
★ ★ ★ ★ ★ 超爛的服務。不過就是辦個薪轉戶而已,打去公司確認不就好了,還一直說要證明地緣,莫名其妙。
Terrible service. But it's just a salary transfer. It's good to call the company to confirm that it's not good, and they keep saying that they need to prove the geographical location, which is inexplicable.
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郭
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郭于瑄(Xuan) on Google
★ ★ ★ ★ ★ 帶新人可以理解
但不懂因為新人不熟悉業務
導致後面塞車為何不多開一個櫃
明明有人也有空櫃檯
最後要辦的業務還沒說明最後怎麼處理
就被坐後面的短髮中年女主管請去旁邊
但口氣很沒耐性有被驅趕的感覺
我耐心等你們新人處理都沒抱怨了
口氣可以客氣一點
我沒欠妳什麼哦
但還是很謝謝另一個親切指導我的女行員
一顆星是給坐後面的中年女主管哦:)
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小
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小熊維尼 on Google
★ ★ ★ ★ ★ 爛 一顆星 都不想給
4/11至淡水分行辦理業務
坐1號櫃檯的小姐 口氣很差
服務態度也不好 很跩
東西也用丟的
已經多次此情形
I don't even want to give a star
4/11 Go to Tamsui branch for business
The lady at counter 1 has a bad tone
Bad service attitude
Lost things
This has happened many times
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E
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Ethan Shein on Google
★ ★ ★ ★ ★ 爛 慢 不管你。 完全不管有多少人在等。 他們先忙自己的。 三個櫃檯服務一個人。其他人愛讓你等多久都無所謂。爛死了。 祇有外匯窗口特別快
Rotten or slow, don't care about you. It doesn't matter how many people are waiting. They do their own thing first. Three counters serve one person. It doesn't matter how long other people love to keep you waiting. rotten to death. Only the FX window is particularly fast
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P
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Peggy Lee (PeggyTeachesChinese) on Google
★ ★ ★ ★ ★ 爛得不得了!網銀設計差,APP設計更糟,進行一個簡易的「轉帳」業務浪費了一個上午,客服電話不接,或是答非所問,這樣差勁的銀行竟然還能存活下去簡直不敢相信,非常浪費客戶的寶貴時間!我給一顆星都嫌多!
It sucks! The design of the online banking is poor, and the design of the APP is even worse. It was a waste of a morning to conduct a simple "transfer" business, and the customer service phone did not answer or answer questions. I can't believe that such a poor bank can survive. It is a waste of customers' precious time! I'm giving one star too much!
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