領侁電器有限公司(宜蘭店) - Section 1

Good quality and low price, but the service needs to be strengthened

A Mr. Luo xx in the store had a bad attitude. I bought a thermos and it broke after a few days. Then I replaced it. A good attitude lady in the store confirmed that it could be changed and gave me a new one. However, in the end, Mr. Luo rushed over to rudely remove the lid of the new thermos, and then said that the broken button is not related to the lid, so he did n’t need to replace it, forcibly removed it, and yelled that it was not mine Do you have to take something from someone else? Say I'm wrong, take someone else's things, and shouted at me a lot while removing (I don't want to describe it) ... I reasoned with them that the lady didn't dare to speak (maybe Mr. Luo is the supervisor or?) I said, you have a problem with something, shouldn't you change it for me? Why is this possible? Then Mr. Luo was still scolding, and after a few minutes, he suddenly threw the removed cover in front of me and the lady at the counter and said, "I want to give it to you all, then I want to give it to you, and then directly drop it vigorously Just turn around and walk away. Now I'm dumbfounded, I want to complain, but the lady keeps calming me, saying sorry. Two hours later, I went back to the store with my daughter. The daughter wanted to know what was the problem? The lady in the store didn't dare to say anything. She stood silently, and the other middle-aged male clerk only said, "We've all given you everything. What else?" And Mr. Luo seemed to have nothing to do with him, sitting next to him to look at his stuff, and ignored us completely. How is it Forcibly tear down someone else's things, and then abusive the customer aloud, and then someone else helps him to finish, is he okay? So should I be scolded? I hope that the store will have a complaint line, not to let this kind of person break the entire store, and that someone can come out to stop his bad behavior.

Poor handling attitude. Every time I communicate on the phone, the words are different, and they say that it’s me that makes them unable to change the correct color number. The female employee also claims to be the boss’s son, also after-sales processing, casual and irresponsible, clearly my employees use wrong The model number was wrong when I ran the second time. I didn’t get the goods. I ordered the electrical appliances. I’m always in the warehouse for almost a week. Appeal to Consumer Protection Officer?

Bought a panasonic dehumidifier at a brand new price Said that the day is out of stock and will wait for tomorrow In the end, I said it was in stock that afternoon and delivered it right away I want to say that the efficiency is good right now As a result, when the delivery came, I started using it immediately The panel keeps crashing, thinking I got a defective product I'm taking the lead to trade with others It turns out that the display machine is missing After asking, I found that the service staff looked wrong It turns out that we got a display machine It's too much! ! I bought it at a new price and showed it to us on the machine. I only verbally say sorry to us and then ask to know that we still have gifts. They also didn’t say that we spent 100,000 here and received treatment like this. If we are all Didn’t ask if the gifts would all be eaten?

At present, I am very angry, but I am not honest in doing business. It is a criminal. Too bad, deceive consumers into ignorance. (Processed)

Very enthusiastic, very kind, affordable, and the service is first-class!

The lady or the delivery master is very kind, and the delivery is fast. The master is agile and will take away all the garbage generated in the outer box, push and push~